Public and Social Innovation Cisco, Local Government Forum Charles Leadbeater

Frame

Your vantage point determines what you can see…

Question you ask determines much of answer you get

Stretch

Look from above and from below

Not from current services

Look sideways, into the margins

And backwards

Is it a delivery problem?

Or a creativity problem?

About services, infrastructure

Or relationships and behaviour

Systems that perform, comply, deliver

Society and citizens that are resilient, capable, adaptive

Stuff that costs a lot + Stuff that has a big impact + With thanks to Rory Sutherland _ _

Stuff that costs a lot + Stuff that has a big impact + With thanks to Rory Sutherland _ _ Infrastructural investments

Stuff that costs a lot + Stuff that has a big impact + With thanks to Rory Sutherland _ _ Infrastructural investments Too many UK public sector IT projects

Stuff that costs a lot + Stuff that has a big impact + With thanks to Rory Sutherland _ _ Quite a lot of service work Infrastructural investments Too many UK public sector IT projects

Stuff that costs a lot + Stuff that has a big impact + With thanks to Rory Sutherland _ _ Quite a lot of service work Infrastructural investments Too many UK public sector IT projects Behaviour change, self management

Monuments or movements

For and to or with and by

Improve Formal Informal Sustaining Disruptive Location Innovation Type Mapping innovation

Improve is essential but not enough…

Reinvent Formal Informal Sustaining Disruptive Location Innovation Type Mapping innovation

Creating radically different kinds of institutions

Supplement Formal Informal Sustaining Disruptive Location Innovation Type Mapping innovation

Combining services and relationships, professionals and peers, institutions and social networks

Transform Formal Informal Sustaining Disruptive Location Innovation Type Mapping innovation

Pull not push

Improve Supplement ReinventTransform Formal Informal Sustaining Disruptive Location Innovation Type Competing and complementary strategies System Change

Management Detail Incremental Total Quality Formal Informal Sustaining Disruptive Location Innovation Type Leading

Visionary Designer Adaptive Challenger Formal Informal Sustaining Disruptive Location Innovation Type Leading

Collaborator Partner Negotiator Campaigner Formal Informal Sustaining Disruptive Location Innovation Type Leading

Hacker Entrepreneur Maverick Renegade Formal Informal Sustaining Disruptive Location Innovation Type Leading

Manager Detail Incremental Total Quality Collaborator Partner Negotiator Campaigner Visionary Designer Adaptive Challenger Hacker Entrepreneur Maverick Renegade Formal Informal Sustaining Disruptive Location Innovation Type Leading: four styles, we need all of them