Global Driver Safety Implementation Jim Dorris, CSP, MS, MBA Global Leader Corporate Health & Safety

2 Cummins, Inc.  Cummins Inc. is a global leader in the design, manufacture, distribution and service of diesel and natural gas engines, electric power generation systems and engine-related component products  Represented in all regions across the globe  Global Driver Safety Program administered through Corporate Health & Safety across the different business units

3 Obstacles  Grand proposition  Country variation (requirements, terminology, etc.)  Working Across Cultures  Financing and current economic conditions  Internal pushback  Privacy, legal and HR issues

4 Global Implementation: Easy as 1,2,3 Step 1:  Define your program goals, intentions and scale;  Collect data to guide the process;  Focus your approach and determine your target(s) (needs, feedback and data driven);  Develop/augment guidance policies & procedures; and,  Create a plan and gain support & buy-in at all levels of the organization.

5 Step 2  Gain partner(s) (e.g., vendor, mentor, strategic partners, etc.);  Delivery methodology & system (e.g., computer- based, hands-on, etc.);  Establish a network scheme to administer the program;  Develop a scaleable rollout strategy (e.g., phased, modular, matrix approach, etc.); and,  PILOT THE PROGRAM (feedback into strategy).

6 Step 3  Establish a baseline;  Create program Key Performance Indicators (KPIs);  Develop multiple levels of stakeholder objectives, expectations and accountabilities (i.e., scorecard, personal objectives, etc.);  Devise a reporting system to support the effort (e.g., MIS reporting function, periodic reports, etc.);  Inspect what your expect; and,  Continuously improve the effort.

8 Cummins Program Organization  Driver Categories –Company- own and leased vehicles –Rental vehicles –Private vehicles & others  Modules –Module 1 Privacy notes, safety pledge, Procedure and Risk foundation –Module 2 Risk Assessment (Risk Profile and Road Risk) –Module 3 Awareness training (Defensive Driving) –Module 4 One-on-one –Module 5 Risk Coach (Once per quarter)  Phases –Five phases (Over 30 Countries)

9 Lessons Learned  “Eat the elephant one bite at a time”  Communicate, Communicate, and Communicate  Benchmark and “don’t reinvent the wheel”  Develop a plan for program contingencies (i.e., what if analysis)  PILOT THE PROGRAM  Clearly define your needs on the front end  Develop a strong partner relationship

10 “Every journey starts with a single step” – Chinese Proverb There are no secrets to success. It is the result of preparation, hard work, and learning from failure” – Colin Powell Thank You