Enterprise software that enhances the value of VoIP Confidential Unifying IP Communication LiteScape SDK.

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Presentation transcript:

Enterprise software that enhances the value of VoIP Confidential Unifying IP Communication LiteScape SDK

Enterprise software that enhances the value of VoIP Confidential LiteScape Software Development Kit (SDK)  Customize applications for IP phones and/or PCs  Supports basic communication (dialing, intercom) and complex (multi-media interactive broadcasting, collaboration)  Leverage various data sources: CRM, directory servers, custom databases  Presence support for IM servers and phones  RCC support  Extensible to various identity management, authentication devices and CRM systems  Multi-platform support: Cisco, Avaya, Asterisk, Polycom Mobility OnCast Client Integration Library Presence Integration Directory Integration OnCast Services Collaboration Integration IP-PBX Integration IP Devices Your client applicationYour phone application LiteScape SDK

Enterprise software that enhances the value of VoIP Confidential LiteScape Platform & applications LiteScape Software Development Kit Client/desktop solutions Multi-modal Platform capabilities LiteScape SDK Secure Profile Management OnCast Client Integration Library (OCC-IL) OnCast SDK SPM SDK LiteScape SDK is comprised of three main components:  OnCast Client integration Library  OnCast platform Software Integration Kit  SPM Integration Kit

Enterprise software that enhances the value of VoIP Confidential LiteScape OnCast Client Library Integration OCC Integration Library (OCC-IL):  Global directory integration including reverse directory lookup for calls  Multi-modal broadcast capabilities to/from many devices  Remote call control, Presence integration with IP-PBX & phones  Access to enterprise infrastructure (directories, security, CRM)  Full featured Client Simulator cuts development time dramatically  Drag-& drop development environment  Elaborate open-source reference implementations and documentation

Enterprise software that enhances the value of VoIP Confidential LiteScape SDK: Uniques  Support for multiple data sources (MS, non-MS, custom SQL)  Supports.NET  Leverages existing IP-PBX for capabilities  Add-on capabilities  Multimedia broadcasting (image, text-to-speech)  3 rd party invoked broadcasting (eg, RSS)  CRM integration  Integration with IP phone or PC application  Collaboration integration on IP phone  Vertical apps

Enterprise software that enhances the value of VoIP Confidential Sample: OnCast Client: an OCC-IL consumer  Click & Dial  Click & Broadcast  Click & Conference  Click & WebEx  Works within browser, MS Outlook, Lotus or standalone client

Enterprise software that enhances the value of VoIP Confidential OnCast SDK Platform integration Kit:  Multi-site & Global directory integration including reverse directory lookup for calls  Multi-modal broadcast template and service creation  Remote call control, Presence integration with IP-PBX & phones  Policy & session management  Personalization services  Full featured Client Simulator cuts development time dramatically  Web-Services, socket, SIP and native libraries available for integration and unit testing

Enterprise software that enhances the value of VoIP Confidential OnCast SDK  OnCastCILWebService  Authenticate OnCast Client  Invoke OnCast services on PC  OnCastDirectoryConnectionWebService  Get users and groups from directory servers  Authenticate OnCast Phone  OnCastWebService  Invoke features: Dialing Broadcasting Conferencing WebEx  OnCastPolicyService  Check access policy

Enterprise software that enhances the value of VoIP Confidential LiteScape Unified Directory integration Platform integration Kit:  Multi-site & Global directory integration including reverse directory lookup from corporate, personal and hosted directory content  Support for popular directory services:  Query, insert, authenticate  Readily extensible to new directory servers and identity management systems

Enterprise software that enhances the value of VoIP Confidential Sample Platform integration: SIP gateway MAP SIP gateway functionality can be used in multiple ways:  Turn-key integration with existing 3 rd party SIP/SIP-CSTA clients Such as Microsoft Office Communicator  End-to-end solution Offered by OnCast Client  Integration by 3 rd party applications using: 3 rd party application  MAP Server SDK 3 rd party application  OnCast Client Integration Library  MAP Server SDK

Enterprise software that enhances the value of VoIP Confidential Sample: MAP enables 3rd party RCC – Deflect Call  Incoming call to IP phone  On incoming MS OC call alert, select from pre- configured phone numbers to forward call to  Cisco phone stops ringing  Call is dynamically routed to selected phone number  Selected phone number (e.g., Mobile) starts ringing  User may answer it  Use Cases  When User is working for short period of time in new location with IP phone (e.g., conference room)  When User is working remotely and uses a non-IP device (e.g., mobile phone, hotel phone)

Enterprise software that enhances the value of VoIP Confidential LiteScape SPM Integration Kit SPM integration Kit  Multi-factor authentication supported: RFID, Magnetic, Biometrics and password based (smart-card upcoming)  User  Device  Application pairing  Identity management integration with various systems and repositories  Enterprise, cross cluster Extension mobility support  Multiple open-source reference implementation applications and elaborate documentation available  Web-services based integration  Customizable templates

Enterprise software that enhances the value of VoIP Confidential LiteScape Sample Time Card Application  Bundled and documented with SPM Integration Kit  Web service integration with existing time management applications  Check in  Check out  Change jobs  Get status  Phone interface available and customizable  Optional integration with LiteScape SPAR  3 rd party devices and applications supported