8 May 2015 | 1 The Transformation to Business Process Excellence Karl-Heinz Streibich, CEO
Get There Faster. 8 May 2015 | 2 Today‘s business models operate on top of application silos Applications ERP CRM Individual Apps Business Model Inno- vations Markets Products Cus- tomers
Get There Faster. Today‘s application software dilemma: Total cost of ownership is high Inside: frozen processes Flexibility is low Inside: frozen processes Standardization Efficiency Differentiation Innovation Individual Applications Standard Applications May 2015 | 3
Get There Faster. Only 20 % of the relevant enterprise processes are covered by standard applications Process solutions 8 May 2015 | 4
Get There Faster. The missing layer: process management and standard integration Applications ERP CRM Individual Apps Processes & Integration Business Model Cus- tomers Inno- vations Markets Products 8 May 2015 | 5
Get There Faster. Each layer is unique in required flexibility and speed Applications ERP CRM Individual Apps Processes & Integration Business Model Cus- tomers New cus- tomers Markets New markets Inno- vations New inno- vations Products New products Flexibility & Collaboration Layer 8 May 2015 | 6
Get There Faster. The new enterprise software paradigm Individual Applications Standard Applications 8 May 2015 | 7
Get There Faster. Extreme collaboration in the Digital Enterprise Data ArchitectDeveloperBusiness AnalystBusiness ExpertProcess WorkerIT-ArchitectPartner ManagerProcess OwnerBusiness Line ManagerCustomersPartnerSupplier 8 May 2015 | 8
Get There Faster. Accelerated process innovation 1 Close alignment between all stakeholders 2 Lowest possible total cost of ownership 3 Value of extreme collaboration: 8 May 2015 | 9
Get There Faster. Achieving Business Process Excellence – the total picture Enterprise BPM 8 May 2015 | 10
Get There Faster. Prioritization of processes for Process Excellence KPIs Process Landscape KPI Contribution Process Portfolio 8 May 2015 | 11
Get There Faster. OPERATIONAL EXCELLENCE Operational KPI‘s must be as transparent as financial KPI‘s Financial Performance … … 8 May 2015 | 12
Get There Faster. 8 May 2015 | 13 Implementation examples Faster Claims Management Expenses and claims payments are reduced by 5%, saving $3.5 million annually. Speeding Customer On-boarding from 2-3 weeks to 1 day resulting in a $1.92 million productivity gain. An 80% cost savings was achieved. Problems are resolved 50% faster. Creating a Real-Time Value Chain Expects to save at least $2 million per year by mobilizing a real-time event- driven value chain that leverages existing systems and supports 30,000 delivery drivers and 11,000 merchandisers. Improving Business Processes DYK Motors uses SOA to lower integration costs by up to 80% and speed up business process development by nearly 50%. …improving standard of living through efficiency improvements and innovations for all enterprises. CPG & Retail Manu- facturing Financials & Public Sector Chemical/ Pharma Paper, Textile Metal Service Industries
Get There Faster. Software AG EUR wM takeover Financial crisis IDS Scheer takeover Goal: €1bn % Enterprise value: 2003: € 250 mn. Today: € mn. Software AG 8 May 2015 | 14
Get There Faster. Software AG at a glance Revenue over €1 billion Global Leader for Process & Integration Solutions 10,000+ enterprise & public customers Over 5,600 employees worldwide 3,500 services consultants 850 in R&D Over 5,600 employees worldwide 3,500 services consultants 850 in R&D Offices in 70+ countries Software AG Foundation 8 May 2015 | 15
8 May 2015 | 16 Thank You!