CiC Employee Assistance Support for York St John University.

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Presentation transcript:

CiC Employee Assistance Support for York St John University

EAP: What and Why?

Support available now Information Services Family Care Financial & Debt Advice Manager Support Structured Support Online resources well-online.co.uk Everyday Matters Legal Advice Confidential CCBT Online Telephone F2F Services Suppliers Activities Access: 24/7 Freephone Online Text Relay Critical Incident Support Training Whistle Blowing Mediation Outplacement / Career services Confidential Care Adviceline

The Confidential Care Adviceline  Available 24 hours a day, 7 days a week, 365 days a year  Available to all employees, partners and dependants*  Free and confidential  Staffed by experienced counsellors  Referrals to: Structured Support Information Services External Support

How the service works Confidential Care Information Services Structured Support External Support Support for Managers and Live Chat

Structured Support Options  Mentored Introduction to Mindfulness  Mentored Online CBT Course  Structured Telephone or Skype appointments  Structured Online Counselling – Secure Chat  Structured Face to Face appointments  Couples Counselling as an alternative option

Legal and Tax Information  Information and signposting service  Access to legal experts  Any area of the law  One consultation per unique issue  Onward referrals Legal, tax, wills and probate

Information Services Family Care Everyday Matters

Debt Assistance and Information  Practical advice  Income maximisation  Actual solutions  Bad credit ratings  Debt management plans

Support for Managers  Personal support as a manager  Supporting your people  Counselling referrals  Feedback  Return to work support  Managing performance  Dealing with stress, anxiety and other mental health issues

Availability Confidential Care Adviceline: 24 hours a day, 7 days a week, 365 days a year. Debt Information: 8am to 8pm, Monday to Friday 9am to 1pm Saturday Legal Service: 8am to 8pm Monday to Thursday 8am to 6pm Friday

Web address: username: YSTlogin password: wellbeing Well Online: Logging In

Questions? Free and Confidential: Confidential Care By - For Managers