Famous from New Zealand “How to get noticed from the most creative country in the world“

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Presentation transcript:

Famous from New Zealand “How to get noticed from the most creative country in the world“

Create a great experience

Service matters

Feedback is your friend

Deliver on the three “P’s”

Be clear on your experiences PROMISE

Define your PERSONALITY

Deliver at all the PERFORMANCE POINTS Service Booking Sharing Communication Memories Feedback Value Partnerships Connection Points

Social Media is your (free) friend

To connect, engage and reward customers to drive positive word of mouth

To be more relevant, innovative and differentiate your brand

To benefit from peer trust, advocacy, influence and reach

To manage and grow brand reputation

To recruit the “right” staff and energise internal culture

To gain insight, feedback, opinion and sentiment

Social Media is your (free) friend

Embrace creativity

What is your higher purpose?

Higher body and soul

Improving quality of life through the automobile

To give everyone in the world a common way to boast ?

To enable all to learn more about Maori culture through entertainment ?

What is your higher purpose?

Famous from New Zealand “How to get noticed from the most creative country in the world“