Ariba Invoicing On Demand and On Premise Town Hall CS Ariba Invoicing On Demand and On Premise Town Hall Chris Chase, Senior Manager April 2012 © 2012 Ariba, Inc. All rights reserved.

Ariba Planning Processes Strategic (Ariba Driven) Ariba longer term investments Often delivered over several releases 5-20 features per OND release series 100s of features per ONP release Customer (Customer Driven) Enhancement Request (ER) prioritized based on adoption needs Delivered in releases and SPs 3-6 per SP; 30-50 per OND release. SR-CR (Quality Driven) Service Request for quality related fixes Priority: severe/critical defects Delivered in SPs and Hotfixes Hundreds per month On-Demand Quarterly releases On-Premise Every 18+ months On-Demand 5-8 week Service Pack On-Premise 8 week Service Packs Greg © 2012 Ariba, Inc. All rights reserved. Confidential.

Disciplined Innovation Approach Combining all customer experience into the journey Advisory councils and user groups Ariba Exchange exchange.ariba.com Feature surveys On-site customer visits Connect connect.ariba.com Functionality and usability testing Early access programs and design partnerships Innovation Options… 8.2.2 9r1 On-Premise Single Code Base On-Demand Future Releases 9s5 10s1 11s Series 12s Series © 2012 Ariba, Inc. All rights reserved.

Business Outcome Ariba Release Readiness Program Ariba Release Readiness is the program that drives the readiness of Ariba, Ariba’s Customers, and the Solution itself. Product is ready Ariba is ready Customers are ready Release Readiness is the company-wide program to ensure the above happens on a release-by-release basis. © 2012 Ariba, Inc. All rights reserved.

Invoicing Historical Roadmap … 2008 2009 2010 2011 Country Specific Rules KPMG Country templates Withholding Tax Quadrem Acquisition Southern Hemisphere Compliance (Chile, Mexico) Nordic Languages + Turkish b-Process Acquisition Supplier Enablement Automation Supplier Invoice UI Redesign Ariba Open Adapter E-Archiving KPMG Country Guides Self Configurable Approval Rules Collaborative Business Commerce Global Compliance Buyer Invoice UI Redesign Workflow Queue Management Usability Improvements for Financial Stake Holders Invoice Conversion Services e-Signing & Validation Business Rules Discount Management Procurement with Invoicing World Class Financial Solutions Increased Geographic Coverage Increased Spend Penetration and Supplier Coverage © 2012 Ariba, Inc. All rights reserved. © 2011 Ariba, Inc. All rights reserved.

b-process is the leading company in e-invoicing 15/04/2017 b-process is the leading company in e-invoicing B-process belongs to the ARIBA group 11 years experience on the worldwide market 24 countries where the solution is certified and in production Over 68 billion euros exchanged on the b-process platform in 2010 80 000 interconnected buyers and suppliers 130 people dedicated to e-invoicing © 2012 Ariba, Inc. All rights reserved. Présentation générale b-process 6

B-process has extensive know-how on the e-invoicing european market 15/04/2017 15/04/2017 B-process has extensive know-how on the e-invoicing european market Legal & business expertise Outrolling of suppliers and customers Production and operational know-how Expert knowledge of the invoice document Expert knowledge of tax regulations and commercial law Dedicated outrolling teams Solutions adapted to customers and suppliers Traceability Service Continuity Reversibility © 2012 Ariba, Inc. All rights reserved. Présentation générale b-process Présentation générale b-process 7

15/04/2017 15/04/2017 b-process: Inbound Invoicing Buyer solution offering suppliers different invoicing channels depending on their invoice volumes and integration capabilities Structured File Structured data > 100 invoices / month Interchange agreement required Legal fields checks Digital signature Legal e-archiving Online access Business data checks Smart PDF Virtually printed PDF files > 20 and < 100 invoices / month BUYER Scan / OCR – paper invoices are received in a secure PO box designated for the (Buyer) customer where they are scanned, validated, archived and transferred to the billManager platform. b-process Scan/OCR is operated by Groupe Bernard. Web Portal Invoice data key-in < 20 invoices / month Legal fields checks Electronic duplicate archiving Online access Scan / OCR Data extraction from paper invoices issued by suppliers not yet shifted to tax dematerialization OCR 8 Ariba, Inc. 2012 All rights reserved. Présentation générale b-process Présentation générale b-process 8 8

b-process: Outbound Invoicing Supplier solution offering buyers different invoicing channels depending on their requirements and integration capabilities. Only sold in Europe Legal data control Legal e-invoice creation (supplier and buyer) Digital Signature Legal Archiving Online access Business Data controls and online correction Structured File 1 PDF Duplicate Attachments Recap files SUPPLIER Email + PDF 2 Suppliers deliver invoices to their customers in 1 of 3 ways… Legal e-Invoicing means that country tax authorities recognize an electronic invoice as a legal business document. However, not all e-Invoice solutions are compliant. B-process solution is approved for country-specific E-Invoicing and VAT/Tax requirements in Europe and abroad. #3 Printed Invoices are provide via 3rd party partners (eg. ???) Archival – b-process e-invoices are archived at the Caisse des Dépôts et Consignations Arkhinéo, an archiving specialist that guarantees the highest level of security. E-invoices are archived in an electronic safe for 10 years, which is the period required by the most demanding regulations. CDC Arkhinéo owns highly secure facilities. To learn more about CDC Arkhinéo’s commitment to security, click here.   Legal data control Electronic duplicate archiving Online access Printed Invoices 3 Mailed to PO-Box Printing 9 Ariba, Inc. 2012 All rights reserved.

Invoicing Roadmap Metric Driven Processes Community Benchmarking Category Specific Invoicing Solutions Country Specific Solutions Industry Specific Invoicing Solutions Tax Solutions Complex Services * Service Entry Sheet * Services Invoicing * b-Process integration PDF invoicing solutions * Referential and master data on the Network Re-design of Contract Invoicing * Workflow for Invoice Conversion Service Exceptions Commodity and supplier level tolerances and workflow exception routings Import and Export of Accounting e-Invoicing for Brazil, Mexico, Columbia * Procurement with Invoicing World Class Financial Solutions Increased Geographic Coverage Increased Spend Penetration and Supplier Coverage © 2012 Ariba, Inc. All rights reserved. © 2011 Ariba, Inc. All rights reserved.

Candidate 9r2 Invoice Features Invoice Description Improved End-point routings between systems Buyer administrators can configure end points in Ariba Network and Ariba Buyer to manage and control the flow of data from an Ariba account to each of the various systems connected to it VAT Tax Improvements This feature extends “Support for Tax Detail Extrinsics” and “Support for 0% Tax Rate” Queue Management for high transaction volume processing Queue management functionality extends the current concept of user group to establish clear ownership and management of approval routing to groups of users. Documentation: Ariba Approval Process Management Guide: Chapter 1: Approval Process Concepts Enhanced Invoice Rejection Handling If users rejected an invoice reconciliation (IR), the status of the IR was set to Rejected, but the status of the invoice document was set to Reconciled. For users who relied on the invoice document to review status information, this caused confusion since there was no indication that the invoice had actually been rejected. Improved Exception Management tolerances Invoice exceptions can now be defined to allow for absolute tolerances based on the difference between the amount or quantity values on the invoice and the expected values on the associated purchase order or contract © 2012 Ariba, Inc. All rights reserved.

We Want Your Feedback and Ideas How You Can Get Involved: Participate in the Commerce Summit Roundtables today. An Ariba Solution Manager will be there today to collect your feedback Volunteer to provide feedback and share your ideas to the Solution Manager for your product Get involved on exchange.ariba.com The Enhancements Online section of our Connect support web portal at:   http://connect.ariba.com/  is the most direct way of letting your voice be known for enhancement requests Our customer surveys, beta programs, functionality and usability testing are great ways to provide your feedback © 2012 Ariba, Inc. All rights reserved.