“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:    Sainsbury’s Castle Vale Charles Botsford BIW Technologies

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:    Castle Vale J Sainsbury Development’s £30 million regeneration scheme Started June 1999 Opened 29 July 2000 Sainsbury’s Castle Vale

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:    Demolition of existing Castle Vale shopping centre and 19 storey block of flats Sainsbury’s Castle Vale

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:    Creation of 50,000sq ft supermarket, petrol station, five retail units 85,000sq ft, dentist, post office, job shop, Thomas Cook and Comet Sainsbury’s Castle Vale

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:    Sainsbury’s Castle Vale First live project for Sainsbury where BIW Information Channel used Keen to work with Sainsbury because they were pioneers in partnering

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:    BIW Information Channel Came out of Government funded research project Essentially the legacy archive from Process Protocol

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:    BIW Information Channel Web-based project collaboration system Allows all members of a geographically diverse and corporately fragmented project team to exchange documents via the Internet in a controlled and secure way Internet provides the infrastructure to handle project documentation, which effectively controls project co- ordination Permits smallest supplier with low cost, accessible system Viewer application outweighs compatibility issues between user applications

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:    Manages project information Submit document onto drawing register Notification via project headlines page Documents no longer sent via the post Documents only printed when required Allows monitoring of all data exchanges Ensures effective and transparent information flow Supersedes hardware and software upgrades Lessons learnt can inform future projects Will substantially reduce production cost and time whilst increasing quality, if only every project team member co-operates (Kelly et al, 1997) BIW Information Channel

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:    RFI’s Letters/ Minutes Specifications Drawings VRM’s Photos Schedules/ Programmes Contracts Reports , CAD, Word, Excel, PPT Post Telephone/ Fax Meetings BIW Information Channel

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:    Client Engineer Q.S Architect Main Contractor Sub Contractor BIW Information Channel

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:    Client Engineer Q.S Architect Sub Contractor Main Contractor Information Channel BIW Information Channel

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:   

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:   

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:   

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:   

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:   

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:    Angela Lee’s Research Metrics Reduce project postal cost (time, cost, quality) Reduce project printing cost (cost, quality) Reduce number of drawing revisions (quality) Cost/ effect of using the system (time, cost, quality) Effective operation of system (time) Methodology Series of workshops and interviews Attitudinal survey questionnaire Data generated by BIW Information Channel

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:    To reduce postal cost (time) Measured time saved by ‘posting’ a document via the system Significantly reduced postal time, and enables project members to see if colleagues have viewed the drawing (when, and if at all). Angela Lee’s Research

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:    To reduce postal cost (cost) Measured total postage and packaging costs Saved project a minimum of £6,282 This assumes that each company would have been sent 1 copy of each document, as not every company requires a copy and some will require more than 1; drawing are usually sent in sets so the cost of sending 1 drawing is 10p, whereas other project documents are not (36p); results do account for all the copies that have been ‘lost’ and have to be resent or additional courier costs. Angela Lee’s Research

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:    To reduce postal cost (quality) Measured impact of receiving documents on time/ as soon as they were completed Project team in favor in terms of posting project documents Angela Lee’s Research

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:    Conclusions from Angela Lee’s research 87% of the respondents agreed that the PIC provided significant benefits over the traditional flow of construction information. However, the benefits are somewhat restricted as the system was not introduced at the outset System outweighed nearly all postal costs System’s success depends on project participation Becomes key actor in communication network Loses effectiveness when someone refuses to participate Culture change In order to obtain the maximum benefits, the following have to be ascertained: Maintain a partnering and preferred suppliers relationship Align each company’s business process to the system More training for the suppliers and subcontractors, particularly of the benefits of the system to the whole project team Angela Lee’s Research

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:    Number of companies using BIW Information Channel Growth in use

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:    Client has direct access to project information Integration of entire supply chain Create information once only Allows best solution to be adopted Information on demand (pull) Correct information at right time Benefits

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:    Benefits Savings in time and costs Facilitates teamworking Transparent audit trail Reduces risk of litigation Use information for operations & maintenance No additional Hardware or Software costs

“building value by exchanging knowledge” BIW Technologies Ltd 10 Lower Grosvenor Place, London SW1W 0EN T: +44 (0) F: +44 (0) W: E:    “building value by exchanging knowledge” End Slide