GEORGE BOMANSKI National Police and Government Service Manager, Mopar Fleet Operations

Mopar Fleet Service Team  Single point of contact for Police and Government after sales support  Seven Regional Fleet Service & Parts Managers  Five Regional Tech Support Managers  Crown NA Dedicated Customer Support for Charger Pursuit, RAM SSV and Durango SSV

Regional Service and Parts Managers

Technical Advisors

Fleet Customer Call Center Chrysler’s Enhanced Fleet hotline  Option 3 for service issues  8am to 9pm Monday–Friday (EST)  9am to 5pm on Saturday and Sunday (EST)

Dealer Programs to Support You 725+ (~25%) Dealers participating All Makes Parts Support Program 1,930+ (~77%) Dealers participating 2,030+ Dealers (~80%) providing

Chrysler Fleet Website  Fleet and Commercial Contact Information  Request a Fleet Account Number (FAN)  Quick source of Fleet information  Recall Inquires  Dealer Locator

Service Manuals  Online access available to medium and large fleets with a FAN  No cost to larger fleet customers  Provides access to all Chrysler Service Manuals, TSB’s and diagnostics procedures  Must have access to online service manuals to operate wiTech diagnostic system  Contact your Regional Fleet Service & Parts Manager for an application

Service Manuals - DVD  Beginning in 2013, Chrysler now offers service manuals for most model years on DVD  Contact for availability and for pricing. Prices vary depending on vehicle make and model yearwww.TechAuthority.com  Also available is online access to Chrysler service manuals for 30 days or up to one year

wiTech Lite Diagnostic System wiTECH LITE wiTECH Lite Kit Access Point VCI Pod  New for 2013 Chrysler introduces the wiTech Lite for more affordable fleet application  System consists of a VCI wiPod, access point and software that can be downloaded to any PC or laptop  Reads all onboard modules and identifies any new/updated software  The initial cost is 50% off of the full wiTech systems used by dealers  Contact WiTech Hotline at

Charger Police UpFitter Tech Training  Two day course focusing on: -Overview of vehicle service and maintenance -Up-fitter systems, connector locations and most frequently asked up-fit questions  Training is held at your facility with a minimum of 8 techs per session  No cost for any fleet using our Police Chargers  To schedule – contact me or your Regional Fleet Service & Parts Manager

Chrysler Specific Online Training  Computer based training that can get your techs to Skill Level 2 (fundamentals of various skill categories)  Yearly subscription program that can be purchased for up to 100 technicians  Can be purchased as individual courses per person  To get started just complete a Fleet Enrollment Form available from Chrysler Academy

Upfitter Guides  Visit Upfitter guides for the Charger Pursuit, Durango SSV and RAM SSVwww.fleet.chrysler.com - Guides from 2006 to present Also contain service and maintenance information

THANK YOU