Polytechnic West Quality Day 2010 PCEC 4 Oct 2010 www.annimac.com.au Presentation on website soon GOSAC Admin Workshop 13:50 – 14:30 So that’s why they.

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Presentation transcript:

Polytechnic West Quality Day 2010 PCEC 4 Oct Presentation on website soon GOSAC Admin Workshop 13:50 – 14:30 So that’s why they do that : making sense of generations Annimac Anni Macbeth Futurist & Trend Forecaster Annimac Consultants

©annimac Young under 20 Ferals Older Gen Y Older still Gen X Fossils Baby Boomers The Generations

©annimac Hypothetical Young staff member rudely answers mobile in the middle of a serious discussion with you their boss ….. What does this mean ? chat

©annimac Differentiating Generations Two key factors 1. Speed 2. Relationships

©annimac I’m never having kids. I hear they take nine months to download. Younger means faster ….

©annimac How many different ways are younger speedier : eg : physically move faster Speed chat

©annimac Younger move faster think decide communicate inter relate detect spin faster Speed

©annimac Speed Why ? What is driving this unprecedented change ?

©annimac Speed

©annimac

©annimac Technology now driving all change Biggest impact : speed thinking deciding communicating interacting acting younger = faster

©annimac Communicating We know : AM / PM ASAP COB ETA FAQ RIP RSVP SOS BC / AD What about : IMAO IMHO LOL OMG ROTFL WOMBAT 404

©annimac AM/PM ASAP COB ETA FAQ RIP RSVP SOS IMAO in my arrogant opinion IMHO in my humble opinion LOL laugh out loud OMG oh my gosh ROTFL roll on the floor laughing WOMBAT waste of money brains and time 404 error

©annimac Technology now driving all change Online processes nurture : speed of all brain processes especially intuitive - spin detectors especially communication multi channelling breadth / depth of experiences no boundaries no limits

©annimac Differentiating Generations Two key factors 1. Speed 2. Relationships

©annimac Relationships Back to that young staff member who answered their mobile ……. What might that say about their values & attitudes towards you at that moment ?

©annimac Relationships Values & Attitudes Younger Older respect : earned …………… social norm status : usefulness ………. power deference : heroes ……………. authority socialising : group ……………. pairing loyalty : no ………………… important ID : activity ………….. job time : now..……………... whenever planning : short …………….... long term

©annimac Only one world has limits & boundaries Only one world separates play & work Only one world has isms - racism ageism sexism ethnicism tribalism Relationships

©annimac Technology creates unlimited options who local / global one / some / unlimited when now / later / always where 3D / virtual how F2F / virtual tactile / virtual multichannels Relationships

©annimac Relationships Managing Styles Younger Older communicate : snappy …………… fully best thru tech ………. F2F task setting : one fast ………… whole goals : immediate ………. bigger pic rewards : personal …………. status teams : leaderless ………… structured rules : flexible …………… established fairness : contextual ……….. rules

©annimac Relationships

©annimac Relationships In the fast virtual online world what do you do if you don’t like what is happening ?

©annimac Relationships

©annimac Thank you

©annimac The Future for Polytechnic West GOSAC/Admin :