IMPLEMENTATION COORDINATION UNIT PRIME MINISTER’S DEPARTMENT GOVERNMENT OF MALAYSIA FIRST PLACE OF NATIONS PUBLIC SERVICE AWARDS (UNPSA) 2012 : ADVANCING KNOWLEDGE MANAGEMENT IN GOVERNMENT NATIONAL DATABANK ON POVERTY

2 Implementation Coordination Unit Prime Minister’s Department Government of Malaysia OWN DATA BASEDUPLICATION & LEAKAGESREDUNDENCY & MIS MATCHDISCENTRALISED & NOT COST EFFECTIVENO IMPACT STUDIES & INEFFICIENT DELIVERYUNCOORDINATED & PIECE-MEAL REPORT ISSUE PRIOR TO eKASIH OCTOBER 2007 IMPLEMENTATION COORDINATION UNIT PRIME MINISTER’S DEPARTMENT GOVERNMENT OF MALAYSIA

3 Implementation Coordination Unit Prime Minister’s Department Government of Malaysia POVERTY ALLEVATION - CRITICAL SUCCESS FACTORS CONTRIBUTION TO INCOME CAPACITY BUILDING & ACCESS TO EDUCATION ACCESS TO HEALTH FACILITIES ACCESS TO BASIC INFRASTRUCTURES ACCESS TO SOCIAL AMENITIES ACCESS TO MICROCREDIT & BANKING & SAVING & INVESTMENT INCREASE IN HOUSEHOLD INCOME & IMPROVE LIVING QUALITY & HAPPINESS

4 Implementation Coordination Unit Prime Minister’s Department Government of Malaysia eKASIH AN INTEGRATED INFORMATION SYSTEM ABOUT THE POOR IT FACILITATE GOVERNMENT AGENCIES AND PRIVATE IN IDENTIFYING, TARGETING, DELIVERY & DISTRIBUTING ASSISTANCE & AIDS TO THE POOR TO ENSURE GOVERNANCE, ACCOUNTABILITY & TRANSPARENCY IT PROVIDE MONITORING MECHANISM FOR GOVERNMENT TO EVALUATE THE EFFECTIVENESS OF POVERTY ERADICATION PROGRAMMES

5 Implementation Coordination Unit Prime Minister’s Department Government of Malaysia SYSTEM FEATURES AND FUNCTIONALITIES Online updating Automatic calculation of poverty status Poverty information repository Poverty mapping Performance dashboard Analysis reporting Open registration ** Feedback from public notification INTEROPERABILITY eDAMAK - Department of Orang Asli Affairs Malaysia Student Information System - Ministry of Education eBantuan - Social Welfare Department of Malaysia SECURITY Segregation of user’s role Secure Socket Link (SSL) ID and Password Firewall and IPS 4 Network Segmentation 5 Digital certificate at server level 6 ** Open registration – exited since March 2012

6 Implementation Coordination Unit Prime Minister’s Department Government of Malaysia DEVELOPMENT CYCLE OF eKASIH SETTING THE THRESHOLD RESIDENCE IDENTIFICATION LISTING FIELDWORK CENSUS PROFILE AND AIDS UPDATING LAB & CENTRALISED DATA ENTRY CONSISTENCY CHECK AUTOMATIC STATUS BASED ON PLI SCORING AND RANKING ELEMENT PROCESS HARDCORE POOR POOR VULNERABLE EXCEED THRESHOLD CATEGORY PLANNING NEED ANALYSIS FOCUS AREAS FOCUS TARGET GROUPS TYPES OF AIDS & ASSISTANCE UTILISATION OF DATA DEPARTMENT OF STATISTIC (DOS) STATES DEVELOPMENT OFFICE (SDO) ICU JPM MINISTRY/ AGENCY/ NGO / PRIVATE TRAINING INSTITUTES ONGOING VALIDATION AND UPDATING IMPLEMENTING AGENCIES TARGETING MECHANISM

7 Implementation Coordination Unit Prime Minister’s Department Government of Malaysia CONSTRAINT – IMPLEMENTATION ISSUE 1 DYNAMISM OF POPULATION 2 COMPLETENESS OF INFORMATION 3 EXTENSIVE COVERAGE & UPDATING PROCESS 4 INTERVENTION FROM LOCAL LEADERS 5 INCONSISTENCY OF DEFINITION 6 ELIGIBILITY FOR SPECIFIC ASSISTANCE 7 MOBILITY OF TARGET GROUP 8 NON ACTIVE PARTICIPATION 9 IMPLEMENTATION OF EXIT POLICY DYNAMIC BROADBAND UPGRADING INTEGRATED FORMAT ENGAGEMENT MOBILE TEAM TRAINING FOR TRAINER DATA UPDATING

8 Implementation Coordination Unit Prime Minister’s Department Government of Malaysia THE SHARED NETWORKING LINE MINISTRIES AND AGENCIES PLANNING, DELIVERY & MONITORING EVALUATION LINE MINISTRIES AND AGENCIES PLANNING, DELIVERY & MONITORING EVALUATION STATE & DISTRICT AGENCIES NGO’S, CORPORATE COMPANIES VOLUNTEERS (CSR & SOCIAL BUSINESS) NGO’S, CORPORATE COMPANIES VOLUNTEERS (CSR & SOCIAL BUSINESS) ACADEMICIANS/ HIGHER INSTITUTIONS FOR STUDIES / RESEARCH STAKEHOLDERS POLICIES & STATUS REPORTS STAKEHOLDERS POLICIES & STATUS REPORTS PMO

9 Implementation Coordination Unit Prime Minister’s Department Government of Malaysia MALAYSIAN QUALITY LIFE INDEX 2011 – INCOME AND DISTRIBUTION GINI COEFFICIENT 2005 RM19,235/ RM5, % 2000 RM13,939/ USD3, % 1990 RM6,608/ USD2, % 2012 RM30,859/ USD9, % 2010 RM25,865/ USD8, % YEAR PER CAPITA INCOME PER CAPITA INCOME INCIDENCE OF POVERTY INCIDENCE OF POVERTY PROSPER THE RAKYAT WITH HIGHER INCOME & BETTER DISTRIBUTION OF WEALTH…

10 Implementation Coordination Unit Prime Minister’s Department Government of Malaysia SUSTAINABILITY – WAY FORWARD

11 Implementation Coordination Unit Prime Minister’s Department Government of Malaysia LESSON LEARNED 1 REACHING OUT NOT APPLICATION 2 FACILITATING NOT FRUSTRATING 3 TARGETED NOT LEAKAGES 4 EMPOWERMENT NOT DEPENDENCY 5 CREATIVITY NOT PERCEPTION

Website : icu.gov.my General Line : SUMMARY

Implementation Coordination Unit Prime Minister’s Department Government of Malaysia THANK YOU Aizul Fidy Kamarudin Deputy Director Society Wellbeing Division Implementation Coordination Unit Prime Minister’s Department Malaysia Tel : / Arif Helmi Junid Deputy State Development Officer Federal Development Office of Perlis State Implementation Coordination Unit Prime Minister’s Department Malaysia Tel : /