People 1 st PACE Regional Meetings Nov 2014

Update About People 1st  Who we are & what we do  Key activities for the next 12 months Trailblazer update Accreditation

About People 1st

Who are we? Employer-led charity with ten year’s experience of identifying the hospitality industry’s skills and labour needs, setting standards and supporting employers to increase the performance of their people

What we do People 1st identifies industry needs and in partnership with employers develops solutions to increase performance through people

How we do this 1.Provide leadership on skills 2.Ensure vocational environment is fit for purpose 3.Identify or develop appropriate solutions

Key achievements Provide leadership on skills Research: State of the Nation report, monthly research insights, policy bulletins Recognising quality provision: 18 hospitality accreditations and 28 quality marked training programmes

Key achievements Ensure vocational environment is fit for purpose Supporting future of industry apprenticeships through Apprenticeship Trailblazer 30,900 apprentices certificated last year

Key achievements Identify or develop appropriate solutions 37,000 people through WorldHost training 5,000 employed through Employment Academies

Key activities over next 12 months Provide leadership on skills Intelligence and policy activities underpinning our campaign themes

Key activities over next 12 months Ensure vocational environment is fit for purpose Management of trailblazer activities Piloting new apprenticeship standards and system

Summary Intelligence is at the heart of our work Our products and services are driven from our research Partnerships are key to us addressing industry’s needs

An update on the apprenticeship trailblazers

Update 1.Re-cap on the sector trailblazers 2.Provide a quick summary on their status 3.Set out the timelines and next steps

Apprenticeship reform Employers design and set apprenticeship Simplify the system: short and easy to understand standards (2 sides A4) Increase the quality through rigorous assessment Give employers purchasing power rather than the providers New job role A minimum stretch of 12 months training

Trailblazers Not one but now five trailblazers: Trailblazer 2 1.Aviation 2.Hospitality 3.Retail 4.Travel Trailblazer 3 1.Bus and coach (October 2014)

The role of People 1st Co-ordinated submissions Liaise with government and interpret policy Managing agent Development expertise

15 sector apprenticeship standards HospitalityRetailTravelAviationBus and Coach PHASE 2 Senior Culinary Arts Chef Senior Production Chef PHASE 3 Hospitality Team Member Commis Chef Chef de Partie PHASE 2 Retailer PHASE 3 Retail Supervisor Retail Manager PHASE 2 Travel Consultant PHASE 2 Airside Operator PHASE 3 Bus and Coach Technician Engineering Manager HGV Engineering and Maintenance

Current status Approved August 14Re-submitted October 14 Disputed October 14 New development October 14 to February 15 Senior Culinary Arts Chef Senior Production Chef Airside operator Retailer Travel Consultant Hospitality and Travel Supervisor Hospitality and Travel Manager Hospitality Team Member Commis Chef Sous Chef Chef de Partie Retailer Supervisor and Manager Bus and Coach Technician Engineering Manager HGV Engineering and Maintenance Assessment September 14 to February 15

Timelines Assessment development chefs and airside operator  February 2015  Pilot 2015/16 Retailer, travel consultant, hospitality supervisors and managers assessment and Phase 3 development  Assessment April – June 2015  2016/17

Accreditation

Hospitality Accreditation Recognises the fantastic work colleges and training providers are doing to: Work with employers, fully understand their needs and deliver the right results Maximise learners’ potential through enriched training and development, and employability skills

Hospitality Accreditation Work strategically to continue to raise professionalism within the industry Raises profile of college restaurants

What is accreditation about? Employers, colleges and providers working together to achieve the best results in training and developing learners and making their first step into industry a positive one A network to share best practice, and identify and address critical issues relating to training and development

What is accreditation about? Distinguishing employer endorsed colleges and training providers, so that members of the accredited network are the preferred option

Why is accreditation needed? By 2020 the hospitality industry needs to recruit over 660,000 employees: Promoting excellence in hospitality will help compete with other industries that also have big numbers to recruit

Why is accreditation needed? The strengthened link between colleges, providers and industry is important not just to recruit, but to retain staff Combined efforts are more likely to have a greater impact and results will be aligned

What does accreditation look like? Nine quality measures Recognition as a Centre of Excellence Three stage process AA College Rosette Employer panel

The Measures Involvement with the Workplace Employer Engagement & Endorsement Quality of Teaching & Learning Continuous Professional Development Forward Planning Resources

The Measures - cont Self-Assessment / Reflection Learner Voice Recruitment, Information, Advice & Guidance

The process Application Verification visit Industry Panel Approval

The visit Focus Group with Students Focus Group with Employers Focus Group with Staff Lesson Observation Review of Resources

AA College Rosette

The benefits for colleges Bringing together the network of accredited providers to share best practice Regular updates on critical policy and skills information A process that can support Ofsted inspections

The benefits for colleges Continuous Professional Development support for staff and students e.g. master classes and videos Employers signposted to accredited providers Recognition on web portals Recognition from the AA

What difference does it make? Increased commercial revenues More students of a higher quality Increase in number of employers working with them

For more information excellence/Accreditation

Contact details Andy Doyle Operations Manager, People 1st