The software intervenes during the delivery, collecting data (batch number, expiration date) through the barcode. The data is automatically transmitted to Microarea’s Mago.net where the coordinates for an exact positioning on the shelves are given out. Thanks to the K-Order platform the shops are able to see the goods’ availability in the warehouse in real-time, to send the orders they need. The orders will be taken into account in real-time by the warehouse and the shipping will be prepared, calling the courier and automatically attaching the invoice from the administrative office. There is continuous communication between the different systems under the sign of complete integration.

Customer Facts In early 2000 a young couple from Bologna was looking for new ideas in New York. They immediately noticed how popular Japanese cuisine is at the Big Apple. Their drive to do something different in terms of business brought them to present the business model in an innovative way in Italy: in spring 2006 the Sosushi brand was born – which is much more than just a take-away. In a short period of time Sosushi became restaurant, kiosk, sushi bar, mobile shop and the products’ quality was accompanied by an easily recognisable style regarding the design objects used and communication combining Far Eastern with North American and European influences. How Mago.net improved Customer needs Sosushi’s IT evolution doesn’t stop here. Recently the company implemented Kirio’s K-Merchant, to manage its e-commerce website. Therefore Soshushi’s clients now have the possibility to order their dinner via PC and also buy basic materials for Japanese cuisine, which are not always easy to find. "Thanks to the path taken we can now say that we’re accommodating the final customers in terms of taste and changes regarding habits, more and more important in terms of convenience and the employment of technological tools. As far as our internal organisation is concerned, we can already see tangible results," Magelli concludes. Apart from accelerating carrying out orders and automating several processes, everything happening inside the company can be monitored. Previously it was difficult to understand which were the goods most in demand, now the goods’ turnover is clear and consequently the supply has been substantially improved.008i

Today there are 22 shops, of which 7 are owned by the Sosushi Italia company, part of the You Can Group, and 15 franchising shops. The market for Sushi in Europe has been growing by 30% p.a. while the Japanese delicacy is about to become the new “global food” and Sosushi is following this wave with significantly rising volumes. Six employees are responsible for managing the company’s processes – from opening new shops, to supply, logistics and administration.. Company needs Therefore Sosushi Italia had to manage more and more complex processes, especially regarding orders arriving at the headquarter. Due to the company’s fast growth a revision of its organisational structure was necessary to keep up the pace. The primary needs were: simplifying, optimising, eliminating waste and – in general – improving the associated companies’ services. Especially the supply and the logistics for the franchising was concerned, followed by an integration regarding administration. These are key elements to make everything run smoothly. Kirio detected the necessity to pass from internally managed logistics - with a storekeeper and employees responsible for incoming orders, working almost completely manually – to logistics in outsourcing. "Kirio noticed that our concentration on the implementation of logistical processes, which is not our core business, was a waste of energy and resources. From an IT point of view the priority was to homogenise the data base and letting the management communicate with the other applications," Magelli says. Kirio suggested a complete software pack and that the logistics were outsourced to a specialist company, able to rationalise the management processes while staying flexible and reliable for their client.