Experiencethe difference STRATEGY ▪ CONSULTING ▪ SUPPORT Consumerisation of IT Peter Deane Enterprise Architect

STRATEGY ▪ CONSULTING ▪ SUPPORT Consumerisation Is An Exploding Trend 92 million computers were sold in the last quarter of 2010 but more than 100 million smartphones were sold within the same time frame Insurance Company Introduced BYO for mail sync Bank offering BYO stipend Airline using slates for flight planning and forecasting Pharmaceutical issuing slates to 40,000 sales employees

STRATEGY ▪ CONSULTING ▪ SUPPORT Multiple Innovations Coming Together Natural interaction Data explosion Social computing Ecosystem of computers Pervasive displays Ubiquitous connectivity Cloud computing

STRATEGY ▪ CONSULTING ▪ SUPPORT Business and Social Worlds Collide Integrated social tools and applications Integration with external social networks Internal social computing tools Presence & IM Voice & video Online meetings Social networking

STRATEGY ▪ CONSULTING ▪ SUPPORT Pace Of Change Incapacitating

STRATEGY ▪ CONSULTING ▪ SUPPORT Leaving us Somewhere between progress and paralysis -a kind of no-mans-land… ‘under dispute between parties that leave it unoccupied due to fear or uncertainty’

STRATEGY ▪ CONSULTING ▪ SUPPORT Agree A Vision Unified Login- Domain users/partners/users with web identities Unified access- Two factor authentication/device type/OS version/Location-all available for authentication. Any platform cloud or on-premise and Information as a platform across cloud and devices Unified management: User centric management/Governance model for consumer devices/flexible application delivery tied to users/telemetry across all devices on premise or in-cloud ‘Follow me’ stateful workflow Developing ‘spaces’ on devices De-emphasise applications and emphasise tasks and work state persistence Hybrid consumer and business synchronisation experience

STRATEGY ▪ CONSULTING ▪ SUPPORT Balance the forces

STRATEGY ▪ CONSULTING ▪ SUPPORT Take Some Practical Steps Build a Different IT Capability or Risk Becoming Irrelevant Assess your users Understand content and information sensitivity Recognise device types and application needs Define the criteria for a successful solution Update your organisational policies Provide implementation and development resources Pilot your solution and plan for continuous improvements

STRATEGY ▪ CONSULTING ▪ SUPPORT And Make use of Assessment Tools Like Gartner's Mobile Enterprise Application Platform Critical Capabilities Management Tools Critical Capability, Integrated Development Environment (IDE) and Multichannel Tool Critical Capability, Application Client Runtime Critical Capability, Security Critical Capability, Enterprise Application Integration Tools Critical Capability, Multichannel Server Critical Capability Hosting Critical Capability Packaged Mobile Apps or Components Critical Capability

STRATEGY ▪ CONSULTING ▪ SUPPORT