Library and Learning Services

Avoiding relegation: keeping your library in the Premier League

Library and Learning Services Keeping your library in the Premier League

Library and Learning Services We are… Kathryn Hordon Lynne Styles Jan Storey

Library and Learning Services Why are league tables important to the University?

Library and Learning Services League Table Points  NSS Results  Drop-out rates  Degree results  Entry qualifications  Research Assessment (RAE)  Staff/Student ratios  Library / IT spend

Library and Learning Services What keeps Library & Learning Services in the Premier League?

Library and Learning Services £2.3 million expenditure on learning resources

Library and Learning Services Opening Hours 24x7

Library and Learning Services NORA – direct access to quality information

Library and Learning Services Flexible and social learning spaces

Library and Learning Services Flexible and social learning spaces

Library and Learning Services Learner Support - when, where and how you need it -

Library and Learning Services Learner Support - when, where and how you need it -  City Campus Library, Floor 1 enquiry desk  Coach Lane Library, Ground Floor enquiry desk  Law Practice Collection, Floor 1 of CCE1  Language Resources Centre, Squires workshop 101  Pandon Basement Open Access Area

Library and Learning Services Learner Support - when, where and how you need it -

Library and Learning Services Skills for Lifelong Learning

Library and Learning Services Skills for Lifelong Learning  Library & IT Induction  Study skills training  Subject information skills training  Skills programme drop-in  Information Specialists 1 – to - 1

Library and Learning Services

Please select a Team. 1.Library FC 2.NORA Academicals 3.Ask4help United 4.Learning Cafe Rovers 5.Learning Zone Wanderers

Library and Learning Services What is the name given to fans of Newcastle United 1.Eagles 2.Sparrows 3.Magpies 4.Robins 5.Falcons

Library and Learning Services What can you do at City Campus and Coach Lane libraries ? 1.Eat 2.Drink 3.Talk 4.Study 5.Listen to music 6.All of the above 7.2 and 4 only 8.3 and 4 only

Library and Learning Services How many enquiries did the Library deal with in October 2008 ? 1.3, , , ,690

Library and Learning Services What is our skills training programme called ? 1.Skills 4U 2.Skills Plus 3.Study Skills Plus 4.Study4Skills

Library and Learning Services How many library and IT induction sessions have we delivered since the start of this academic year ?

Library and Learning Services Team Scores 50Learning Zone Wanderers 45Learning Cafe Rovers 35Ask4help United 25Library FC 25NORA Academicals

Library and Learning Services TIE BREAK

Library and Learning Services Library Quiz Tie-break At what time of day is the use of NORA the highest ? (Give your answer to the nearest hour )

Library and Learning Services

Avoiding relegation!!

Library and Learning Services We need you!

Library and Learning Services Our intelligence sources…..  Library User Satisfaction Survey  National Student Survey (NSS)  Post-graduate Research Experience Survey (PRES)  Your View Counts

Library and Learning Services You can make your voice heard!  Library Users Panel  Programme committees  Comments and Suggestions  User satisfaction surveys  Other surveys and focus groups  ask4help

Library and Learning Services Surveys and focus groups  Basement Learning Café  Opening hours  Skills Plus

Library and Learning Services

You also said…  Can we borrow more books?  Location of photocopiers  The Library is too hot / too cold  Can we work together in groups?  More refreshments

Library and Learning Services

What next?

Library and Learning Services

Thank You Kathryn Hordon Lynne Styles Jan Storey