C O N N E C T I N G B U S I N E S S & T E C H N O L O G Y FRONT PAGE FUNCTIONAL GUIDE INSERT/CHANGE PICTURE: Right click the background, click Format Background under Fill. Choose “Picture and texture fill”. Under Insert from, click File. Then choose the “Powerpoint Photos” folder in the places bar. Then choose picture. INSERT DEVOTEAM CLIPARTS: Please install the Devoteam Clip Arts on your PC. Follow the installation instructions in DM5 # SOFTEC 2011 USING TEST POLICY AND TEST STRATEGY TO GET IT RIGHT Anne Mette Hass

COPYRIGHT© TITLE AND CONTENT FUNCTIONAL GUIDE INSERT/CHANGE PICTURE: Right click the background, click Format Background under Fill. Choose “Picture and texture fill”. Under Insert from, click File. Then choose the “Powerpoint Photos” folder in the places bar. Then choose picture. INSERT DEVOTEAM CLIPARTS: Please install the Devoteam Clip Arts on your PC. Follow the installation instructions in DM5 # EDIT HEADER AND FOOTER: Click top menu Insert. Click Header & Footer to set Date, Slide no. and Footer HOW TO USE ICONS: Click on the icons to insert tables, charts, Smart Art, pictures, clipart and movies. CHANGE SIZE ON PICTURE WITHOUT STRETCHING: To ensure not stretching pictures when changing size. Hold Shift down on your keyboard and at the same time drag the corner of the picture. HOW TO CROP INSERTED PICTURES: Click the image. The tab Format, Picture Tools opens in the Ribbon. Click Format and the Crop icon appears in the Ribbon. DO YOU SOMETIMES FEEL LIKE THIS WHEN TESTING? 2

COPYRIGHT© TITLE AND CONTENT FUNCTIONAL GUIDE INSERT/CHANGE PICTURE: Right click the background, click Format Background under Fill. Choose “Picture and texture fill”. Under Insert from, click File. Then choose the “Powerpoint Photos” folder in the places bar. Then choose picture. INSERT DEVOTEAM CLIPARTS: Please install the Devoteam Clip Arts on your PC. Follow the installation instructions in DM5 # EDIT HEADER AND FOOTER: Click top menu Insert. Click Header & Footer to set Date, Slide no. and Footer HOW TO USE ICONS: Click on the icons to insert tables, charts, Smart Art, pictures, clipart and movies. CHANGE SIZE ON PICTURE WITHOUT STRETCHING: To ensure not stretching pictures when changing size. Hold Shift down on your keyboard and at the same time drag the corner of the picture. HOW TO CROP INSERTED PICTURES: Click the image. The tab Format, Picture Tools opens in the Ribbon. Click Format and the Crop icon appears in the Ribbon. MAYBE YOU NEED A TEST POLICY! 3

COPYRIGHT© TITLE AND CONTENT FUNCTIONAL GUIDE INSERT/CHANGE PICTURE: Right click the background, click Format Background under Fill. Choose “Picture and texture fill”. Under Insert from, click File. Then choose the “Powerpoint Photos” folder in the places bar. Then choose picture. INSERT DEVOTEAM CLIPARTS: Please install the Devoteam Clip Arts on your PC. Follow the installation instructions in DM5 # EDIT HEADER AND FOOTER: Click top menu Insert. Click Header & Footer to set Date, Slide no. and Footer HOW TO USE ICONS: Click on the icons to insert tables, charts, Smart Art, pictures, clipart and movies. CHANGE SIZE ON PICTURE WITHOUT STRETCHING: To ensure not stretching pictures when changing size. Hold Shift down on your keyboard and at the same time drag the corner of the picture. HOW TO CROP INSERTED PICTURES: Click the image. The tab Format, Picture Tools opens in the Ribbon. Click Format and the Crop icon appears in the Ribbon. DO YOU ALWAYS KNOW WHERE TO GO WHEN TESTING? 4

COPYRIGHT© TITLE AND CONTENT FUNCTIONAL GUIDE INSERT/CHANGE PICTURE: Right click the background, click Format Background under Fill. Choose “Picture and texture fill”. Under Insert from, click File. Then choose the “Powerpoint Photos” folder in the places bar. Then choose picture. INSERT DEVOTEAM CLIPARTS: Please install the Devoteam Clip Arts on your PC. Follow the installation instructions in DM5 # EDIT HEADER AND FOOTER: Click top menu Insert. Click Header & Footer to set Date, Slide no. and Footer HOW TO USE ICONS: Click on the icons to insert tables, charts, Smart Art, pictures, clipart and movies. CHANGE SIZE ON PICTURE WITHOUT STRETCHING: To ensure not stretching pictures when changing size. Hold Shift down on your keyboard and at the same time drag the corner of the picture. HOW TO CROP INSERTED PICTURES: Click the image. The tab Format, Picture Tools opens in the Ribbon. Click Format and the Crop icon appears in the Ribbon. MAYBE YOU NEED A TEST STRATEGY! 5

COPYRIGHT© TITLE AND CONTENT FUNCTIONAL GUIDE INSERT/CHANGE PICTURE: Right click the background, click Format Background under Fill. Choose “Picture and texture fill”. Under Insert from, click File. Then choose the “Powerpoint Photos” folder in the places bar. Then choose picture. INSERT DEVOTEAM CLIPARTS: Please install the Devoteam Clip Arts on your PC. Follow the installation instructions in DM5 # EDIT HEADER AND FOOTER: Click top menu Insert. Click Header & Footer to set Date, Slide no. and Footer HOW TO USE ICONS: Click on the icons to insert tables, charts, Smart Art, pictures, clipart and movies. CHANGE SIZE ON PICTURE WITHOUT STRETCHING: To ensure not stretching pictures when changing size. Hold Shift down on your keyboard and at the same time drag the corner of the picture. HOW TO CROP INSERTED PICTURES: Click the image. The tab Format, Picture Tools opens in the Ribbon. Click Format and the Crop icon appears in the Ribbon. 6 OVERVIEW OF TEST MANAGEMENT DOCUMENTATION Test policy Test strategy Project test plan Detailed test plan Organisation Project program Project

COPYRIGHT© TITLE AND CONTENT FUNCTIONAL GUIDE INSERT/CHANGE PICTURE: Right click the background, click Format Background under Fill. Choose “Picture and texture fill”. Under Insert from, click File. Then choose the “Powerpoint Photos” folder in the places bar. Then choose picture. INSERT DEVOTEAM CLIPARTS: Please install the Devoteam Clip Arts on your PC. Follow the installation instructions in DM5 # EDIT HEADER AND FOOTER: Click top menu Insert. Click Header & Footer to set Date, Slide no. and Footer HOW TO USE ICONS: Click on the icons to insert tables, charts, Smart Art, pictures, clipart and movies. CHANGE SIZE ON PICTURE WITHOUT STRETCHING: To ensure not stretching pictures when changing size. Hold Shift down on your keyboard and at the same time drag the corner of the picture. HOW TO CROP INSERTED PICTURES: Click the image. The tab Format, Picture Tools opens in the Ribbon. Click Format and the Crop icon appears in the Ribbon. TESTING STARTS AT THE TOP Test policy is the responsibility of top management the organisation’s test philosophy a brief, general document may be part of a general quality policy … if management can’t formulate the policy – we’ll have to help them! 7

COPYRIGHT© TITLE AND CONTENT FUNCTIONAL GUIDE INSERT/CHANGE PICTURE: Right click the background, click Format Background under Fill. Choose “Picture and texture fill”. Under Insert from, click File. Then choose the “Powerpoint Photos” folder in the places bar. Then choose picture. INSERT DEVOTEAM CLIPARTS: Please install the Devoteam Clip Arts on your PC. Follow the installation instructions in DM5 # EDIT HEADER AND FOOTER: Click top menu Insert. Click Header & Footer to set Date, Slide no. and Footer HOW TO USE ICONS: Click on the icons to insert tables, charts, Smart Art, pictures, clipart and movies. CHANGE SIZE ON PICTURE WITHOUT STRETCHING: To ensure not stretching pictures when changing size. Hold Shift down on your keyboard and at the same time drag the corner of the picture. HOW TO CROP INSERTED PICTURES: Click the image. The tab Format, Picture Tools opens in the Ribbon. Click Format and the Crop icon appears in the Ribbon. TEST POLICY COULD INCLUDE Objectives of testing Test process Test organization structure Test education Tester ethics Standards Other relevant policies Measuring the value of testing Test asset archiving and reuse Test process improvement 8 Trust is good Control is better Test is best

COPYRIGHT© TITLE AND CONTENT FUNCTIONAL GUIDE INSERT/CHANGE PICTURE: Right click the background, click Format Background under Fill. Choose “Picture and texture fill”. Under Insert from, click File. Then choose the “Powerpoint Photos” folder in the places bar. Then choose picture. INSERT DEVOTEAM CLIPARTS: Please install the Devoteam Clip Arts on your PC. Follow the installation instructions in DM5 # EDIT HEADER AND FOOTER: Click top menu Insert. Click Header & Footer to set Date, Slide no. and Footer HOW TO USE ICONS: Click on the icons to insert tables, charts, Smart Art, pictures, clipart and movies. CHANGE SIZE ON PICTURE WITHOUT STRETCHING: To ensure not stretching pictures when changing size. Hold Shift down on your keyboard and at the same time drag the corner of the picture. HOW TO CROP INSERTED PICTURES: Click the image. The tab Format, Picture Tools opens in the Ribbon. Click Format and the Crop icon appears in the Ribbon. OBJECTIVES OF TESTING, EXAMPLES “Ensuring that the software solves a business problem.” “Activity designed to uncover information regarding the quality of the product.” “Minimising product risks.” “Toolbox of techniques for finding as many defects as early as possible” 9

COPYRIGHT© TITLE AND CONTENT FUNCTIONAL GUIDE INSERT/CHANGE PICTURE: Right click the background, click Format Background under Fill. Choose “Picture and texture fill”. Under Insert from, click File. Then choose the “Powerpoint Photos” folder in the places bar. Then choose picture. INSERT DEVOTEAM CLIPARTS: Please install the Devoteam Clip Arts on your PC. Follow the installation instructions in DM5 # EDIT HEADER AND FOOTER: Click top menu Insert. Click Header & Footer to set Date, Slide no. and Footer HOW TO USE ICONS: Click on the icons to insert tables, charts, Smart Art, pictures, clipart and movies. CHANGE SIZE ON PICTURE WITHOUT STRETCHING: To ensure not stretching pictures when changing size. Hold Shift down on your keyboard and at the same time drag the corner of the picture. HOW TO CROP INSERTED PICTURES: Click the image. The tab Format, Picture Tools opens in the Ribbon. Click Format and the Crop icon appears in the Ribbon. THE ITERATIVE DYNAMIC TEST PROCESS FROM ISO Test Monitoring and Control Test Planning Test Design and Implementation Test Completion Test Execution Test Environment Set-up Incident Reporting Change management 10

COPYRIGHT© TITLE AND CONTENT FUNCTIONAL GUIDE INSERT/CHANGE PICTURE: Right click the background, click Format Background under Fill. Choose “Picture and texture fill”. Under Insert from, click File. Then choose the “Powerpoint Photos” folder in the places bar. Then choose picture. INSERT DEVOTEAM CLIPARTS: Please install the Devoteam Clip Arts on your PC. Follow the installation instructions in DM5 # EDIT HEADER AND FOOTER: Click top menu Insert. Click Header & Footer to set Date, Slide no. and Footer HOW TO USE ICONS: Click on the icons to insert tables, charts, Smart Art, pictures, clipart and movies. CHANGE SIZE ON PICTURE WITHOUT STRETCHING: To ensure not stretching pictures when changing size. Hold Shift down on your keyboard and at the same time drag the corner of the picture. HOW TO CROP INSERTED PICTURES: Click the image. The tab Format, Picture Tools opens in the Ribbon. Click Format and the Crop icon appears in the Ribbon. MEASURING THE VALUE “Overall test efficiency should be greater than 98% measured after the first three months in production.” “Customers should not report more than 3 type 1 failures in the first year of system use.” “System downtime should be under 15 minutes for the first 6 months of operation.” 11

COPYRIGHT© TITLE AND CONTENT FUNCTIONAL GUIDE INSERT/CHANGE PICTURE: Right click the background, click Format Background under Fill. Choose “Picture and texture fill”. Under Insert from, click File. Then choose the “Powerpoint Photos” folder in the places bar. Then choose picture. INSERT DEVOTEAM CLIPARTS: Please install the Devoteam Clip Arts on your PC. Follow the installation instructions in DM5 # EDIT HEADER AND FOOTER: Click top menu Insert. Click Header & Footer to set Date, Slide no. and Footer HOW TO USE ICONS: Click on the icons to insert tables, charts, Smart Art, pictures, clipart and movies. CHANGE SIZE ON PICTURE WITHOUT STRETCHING: To ensure not stretching pictures when changing size. Hold Shift down on your keyboard and at the same time drag the corner of the picture. HOW TO CROP INSERTED PICTURES: Click the image. The tab Format, Picture Tools opens in the Ribbon. Click Format and the Crop icon appears in the Ribbon. TEST STRATEGY FOLLOWS ON FROM TEST POLICY Test strategy should be based on the test policy be based on the risk profile for the product and the project describe generic test requirements A test strategy may cover for example an entire organization, a programme of projects, or a project, and cover all test sub- processes in the scope 12

COPYRIGHT© TITLE AND CONTENT FUNCTIONAL GUIDE INSERT/CHANGE PICTURE: Right click the background, click Format Background under Fill. Choose “Picture and texture fill”. Under Insert from, click File. Then choose the “Powerpoint Photos” folder in the places bar. Then choose picture. INSERT DEVOTEAM CLIPARTS: Please install the Devoteam Clip Arts on your PC. Follow the installation instructions in DM5 # EDIT HEADER AND FOOTER: Click top menu Insert. Click Header & Footer to set Date, Slide no. and Footer HOW TO USE ICONS: Click on the icons to insert tables, charts, Smart Art, pictures, clipart and movies. CHANGE SIZE ON PICTURE WITHOUT STRETCHING: To ensure not stretching pictures when changing size. Hold Shift down on your keyboard and at the same time drag the corner of the picture. HOW TO CROP INSERTED PICTURES: Click the image. The tab Format, Picture Tools opens in the Ribbon. Click Format and the Crop icon appears in the Ribbon. TEST STRATEGY STRUCTURE FROM ISO Detailed strategy for ’test sub-process 1’ 1.Entry and exit criteria 2.Test completion criteria 3.Test documentation 4.Degree of independence 5.Test design techniques 6.Test environment 7.Metrics to be collected 8.Retesting and regression testing General : a)Generic risk management b)Test selection and prioritization c)Test documentation and reporting d)Test automation and tools e)Configuration management of test work products f)Incident management g)Test sub-processes Detailed strategy for ’test sub-process n’ 1.Entry and exit criteria 2.Test completion criteria 3.Test documentation 4.Degree of independence 5.Test design techniques 6.Test environment 7.Metrics to be collected 8.Retesting and regression testing Test sub- processes may be: Acceptance test Integration test Component test Performance test Load test etc. 13

COPYRIGHT© TITLE AND CONTENT FUNCTIONAL GUIDE INSERT/CHANGE PICTURE: Right click the background, click Format Background under Fill. Choose “Picture and texture fill”. Under Insert from, click File. Then choose the “Powerpoint Photos” folder in the places bar. Then choose picture. INSERT DEVOTEAM CLIPARTS: Please install the Devoteam Clip Arts on your PC. Follow the installation instructions in DM5 # EDIT HEADER AND FOOTER: Click top menu Insert. Click Header & Footer to set Date, Slide no. and Footer HOW TO USE ICONS: Click on the icons to insert tables, charts, Smart Art, pictures, clipart and movies. CHANGE SIZE ON PICTURE WITHOUT STRETCHING: To ensure not stretching pictures when changing size. Hold Shift down on your keyboard and at the same time drag the corner of the picture. HOW TO CROP INSERTED PICTURES: Click the image. The tab Format, Picture Tools opens in the Ribbon. Click Format and the Crop icon appears in the Ribbon. INFLUENCE FROM STRATEGY ON THE TESTING 14 Test Monitoring and Control Test Planning Test Design and Implementation Test Completion Test Execution Test Environment Set-up Entry criteria Exit criteria