Campus Messenger with Voice © 2008 Infinite Campus. All Rights Reserved. DL Brock Wilson Managing Partner and Systems Integrator K-12 Solutions Group

DL Welcome Demonstration Voice Basics Agenda

DL Campus Messenger

DL ShoutPoint interface requires Campus Wizard used to configure connection to ShoutPoint Calls formerly connected through on-site hardware directed to ShoutPoint Adds functionality for high volume, short duration dialing  Emergency contacts – Situations requiring large number of calls in a short period  Weather  Security  Other  Other high volume, short time communications Campus Messenger Voice Basics

DL Dedicated Team Providing services for over 15 years Mass communication network throughout North America  Five co-location facilities  Work with multiple carriers  Deliver efficiency and network scale  Redundancy designed into network Capacity  Millions of calls per day – Current Infinite Campus nationwide student count of 4 million students – Approximately 15% of present ShoutPoint volume Who is ShoutPoint?

DL ShoutPoint Network ShoutPoint Application Servers West Coast ShoutPoint Application Servers West Coast Voice Servers West Coast (LA, Las Vegas, Dallas) Voice Servers West Coast (LA, Las Vegas, Dallas) Voice Servers East Coast (Chicago, New York) Voice Servers East Coast (Chicago, New York) Carrier D Carrier C Carrier B Carrier E Carrier A Carrier F ShoutPoint Application Servers East Coast ShoutPoint Application Servers East Coast Internet Cloud SSL Data exchange: Messaging and reporting Internet Cloud SSL Data exchange: Messaging and reporting Internet Cloud SSL Data exchange: Messaging and reporting Messaging and reporting Internet Cloud SSL Data exchange: Messaging and reporting Messaging and reporting Notification received by ParentsFacultyStudents (Land lines/Mobile Phones) Notification received by ParentsFacultyStudents (Land lines/Mobile Phones)

DL Delivery

DL Snapshot of a few servers showing outbound lines in use Proactive Monitoring

DL Self Healing Network Before After

DL Form 470 Used to alert potential vendors you are seeking bids for E-rate eligible products or services RFP An applicant must wait at least 28 days from date FCC Form 470 is posted on USAC website before signing contract Allows competing vendors a full opportunity to submit bids Form 471 (Item 21 Attachment) Once vendor selected and contract signed, winning vendor can assist applicant with filing FCC Form 471 Shall include clear, complete description of specific services and pricing so funding request can be efficiently evaluated by USAC E-Rate Questions: Vendor Neutral Guidance

DL Example: 50,000 students Daily Normal dialing: 300 (students) / 1 (line)  167 lines = 7 T-1’s Emergency dialing: 300 (students) / 10 (lines)  1,670 lines =72 T-1’s Capacity Planning

DL May purchase and implement after upgrade Annual License  $1.25 / student, no minimum Annual Support  $0.25 / student, no minimum Annual Interconnected VoIP fee  $1.50 / student  Qualifies for E-Rate reimbursement – E-rate Installation Fee  BEAR: $0.10/student  SPI: $0.20/student Services  Estimated at 16 hrs at $150.00/hr Messenger Implementation

DL Ask, we’re ready! Questions & Answers

DL Additional training is available from Campus U  Professional, certified trainers  Just-in-time offerings  Online  In person – In your district – At Infinite Campus Learn More!