Rena Ferraro Wake Technical Community College
VTC – Virtual Test Center WorkKeys Assessments Internet Based Testing Required Training Helpful Tips
Instant Scores/Feedback Exception – Business Writing Paperless Reports Day After Month End Invoice Reconciliation address – instant feedback from ACT; information to setup MyWorkKeys account
Server issues – Re-launching tests within 1 hour Computer malfunctions Most but not all assessments are available via the Internet Need to remember Business Writing Note: Wake Tech has used online Internet almost exclusively since 2009 and we have only rarely encountered issues It is our preferred testing method
User ID: Admin Password: Training
Setting up individual accounts First Name Last Name Examinee ID (should be SSN) – can create and override Username Password Setting up with Batch Load
Online Reservation System Upload information into VTC Download information Upload into NC CRC Database We had stopped the bulk upload due to RegiSTAR National # Since RegiSTAR is no longer available, should be able to do bulk uploads Print certificates
Online Reservation System Important information for test takers confirmation reminders Ease with setting up accounts
WTCC – CRC Student – Online Reservation System Eagles’ Nest VTC Reports Day After Month End Invoice Reconciliation Upload into NC CRC Database
Plan for some computers to not work properly Internet connection Power cords Surge Protectors IT Refreshing the computers Setup the room well in advance Have supplies available – scrap paper, basic calculators, WorkKeys Math formula sheets Printer/Enough Paper
Sign-In sheet – Program/Employer Cell phones – if you can have a locker system, that’s great Photo IDs & SSNs Reminder system for Business Writing results Work-Key(s)
Launching the Tests – starts with a tutorial – each time 2 sample questions Except for Business Writing Timer Time Management – especially Locating Information Site needs to be refreshed after each test
Rena Ferraro