Founded in 1995 by the National Association of Community Health Centers, Community HealthCorps is the largest health-focused, national AmeriCorps program that promotes healthcare for America’s underserved, while developing tomorrow’s healthcare workforce.

The mission of Community HealthCorps is to improve healthcare access and enhance workforce development for community health centers through national service programs. The vision of Community HealthCorps is to become a national service pipeline for careers in community health centers that is improving access to necessary primary and preventative care services for the medically underserved.

For further information about Community HealthCorps, visit

PLANNING PRE- SERVICE ORIENTATION & MEMBER TRAINING Key Steps To Creating A Successful PSO & Member Trainings Curriculum

AGENDA 1.Overview: Community HealthCorps Member Training GuidanceCommunity HealthCorps Member Training Guidance 2.Nailing Your Pre-Service Orientation 3.Spokesperson Trainings 4.Life After AmeriCorps Training Component 5.Training Essentials 6.Overview: Community HealthCorps Training Resources COMMUNITY HEALTHCORPS MEMBER TRAINING OVERVIEW

NAILING YOUR PRE-SERVICE ORIENTATION PLANNING PRE-SERVICE ORIENTATION & MEMBER TRAINING

What is Pre-Service Orientation? Overview of Sample PSO AgendaSample PSO Agenda Overview Of PSO ChecklistPSO Checklist Importance of Teambuilding/ Leadership Development Training NAILING YOUR PSO

PLANNING PRE-SERVICE ORIENTATION & MEMBER TRAINING SPOKESPERSON TRAINING COMPONENT

New Training Component Purpose – Providing streamlined training to all Community HealthCorps Members at the start of the program year on how to be effective spokespersons for the Community HealthCorps Program, the Health Center Movement and National Service (AmeriCorps). SPOKESPERSON TRAINING COMPONENT

Rolled out at 2013 PDI Train the Trainer Call: September 2013 Mandatory Coordinator Call (September 10, 2013) Facilitation/ Training Materials Available on Community HealthCorps Website by September 1, 2013 – Member Training Resources Section SPOKESPERSON TRAINING COMPONENT

Two Trainings: – Great Story – Elevator Speech Completion Date for All Sites: – November 31 – Suggested 1-2 months after Member Start Date SPOKESPERSON TRAINING COMPONENT

PLANNING PRE-SERVICE ORIENTATION & MEMBER TRAINING LIFE AFTER AMERICORPS TRAINING COMPONENT

Essential piece of Community HealthCorps development/ training component Life After AmeriCorps topics should be covered ALL year Life After AmeriCorps topics should be facilitated through a variety of sources Goal setting should be integrated into trainings (at minimum at the start, mid point & end of the year) LIFE AFTER AMERICORPS TRAINING: KEY POINTS

Professional Presence 101 – Resume Writing – Cover Letter Writing – Interview Skills – Online Presence – Job Search Translating Your Service Experience – Relevance of Service in Professional Setting – Putting Your Service into Context LIFE AFTER AMERICORPS TRAINING: TOPICS TO COVER

Higher Education – Using Your Education Award – Match Schools – The Application Process – The Personal Statement: Your Service Experience National & International Service Opportunities – Benefits of Serving Another Year – National Service Programs – Peace Corps Partnership & Other International Service Programs LIFE AFTER AMERICORPS TRAINING: TOPICS TO COVER

Goal Setting – Why Set Goals – Goal Setting 101 Taking Advantage of National Service Networks – Benefits of Being An Active Alumni – Available Resources/ Networks – How to Use Resources/ Networks LIFE AFTER AMERICORPS TRAINING: TOPICS TO COVER

Community HealthCorps Train the Trainer Life After AmeriCorps PowerPoint Community HealthCorps Train the Trainer Life After AmeriCorps PowerPoint Community HealthCorps Life After AmeriCorps Webinars – Higher Education PPT/ Recording Higher Education PPTRecording – Careers in Community Health P1 PPT/ Recording Careers in Community Health P1 PPTRecording – Careers in Community Health P2 PPT/ Recording Careers in Community Health P2 PPTRecording – Professional Presence PPT Professional Presence PPT LIFE AFTER AMERICORPS TRAINING: KEY RESOURCES TO REVIEW & SHARE

AmeriCorps Alums Webinars – Professional Development Professional Development – Using Your Education Award Using Your Education Award Bonner Network Training Modules – Resume Writing Resume Writing – Interviewing Skills Interviewing Skills – Networking Networking Life After AmeriCorps Handbook LIFE AFTER AMERICORPS TRAINING: KEY RESOURCES TO REVIEW & SHARE

PLANNING PRE-SERVICE ORIENTATION & MEMBER TRAINING TRAINING ESSENTIALS

IDENTIFY SCOPE OF TRAINING - Agenda-Goals & Objectives DEVELOP KEY COMPONENTS 1. Warm Up: get the 3. Activity: using new brain working knowledge 2. Discussion/ presentation:4. De Brief: take away New skills/ informationfrom session TRAINING ESSENTIALS

CONSIDER ALL LEARNING STYLES 1. Auditory3. Tactile/ Kinesthetic 2. Visual PROMOTE ENGAGEMENT & INCLUSION 1. NOSTUESO3. Room Set Up NO ONE SPEAKS TWICE UNTIL EVERYONE SPEAKS ONCE 2. Leadership Roles4. Options For Participation TRAINING ESSENTIALS

MIX IT UP/ VARIETY 1. Venue3. Facilitator 2. Team vs. 4. Theme/ Topic Individual Focus INCORPERATE TAKE AWAY(s) 1. Hand Outs3. Created Object 2. Worksheets4. Assignment TRAINING ESSENTIALS

TRAINING AS LEADERSHIP DEVELOPMENT Planning Pre-Service Orientation & Member Training

Potential Areas of Development – Organizational & strategic planning skills – Writing & curriculum development skills – Public speaking & facilitation skills – Peer leadership skills Areas to Engage Members – Creating trainings – Planning training events/ days – Facilitating training events/ day TRAINING AS LEADERSHIP DEVELOPMENT

Ways to Engage Members – Training Team – Rx for Success Curriculum – Teambuilding days TRAINING AS LEADERSHIP DEVELOPMENT

PLANNING PRE-SERVICE ORIENTATION & MEMBER TRAINING REFLECTION & SERVICE

Importance of Reflection in Service – Maintains and builds upon initial goal(s) of joining Community HealthCorps – Identifies the significance of successes & lessons learned while serving – Allows Members to ask questions, give feedback & work to find solutions in a positive setting – Encourages discussion on different perspectives of the service experience REFLECTION & SERVICE

PLANNING PRE-SERVICE ORIENTATION & MEMBER TRAINING OVERVIEW OF COMMUNITY HEALTHCORPS TRAINING RESOURCES

LIVING ON THE AMERICORPS STIPEND TRAINING Overview: 60 minute workshop (suggested time) identifying the importance of budgeting, affordable lifestyle options and other best practices for living & thriving on an AmeriCorps stipend. Best Uses: During PSO or at a team training at the beginning of the service year to present the big picture and key tools for living on a modest stipend throughout the service year Location: Community HealthCorps Website: Member Training ResourcesMember Training Resources OVERVIEW OF TRAINING RESOURCES

ORIENTATION TO COMMUNITY HEALTHCORPS Overview: PowerPoint presentation catered for a Community HealthCorps member audience providing an overview of the national service movement, AmeriCorps and Community HealthCorps. Best Uses: This presentation should be conducted at the beginning of PSO, to give Members a basic overview of Community HealthCorps, its structure, regulations, expectations, etc. Location: Community HealthCorps Website: Member Training ResourcesMember Training Resources OVERVIEW OF TRAINING RESOURCES

RX FOR SUCCESS Overview: Mandatory Training Curriculum separated into 10 key topics. Program Sites are encouraged to develop their own trainings/ invite external speakers (health center CEOs, clinicians, local professors, Community HealthCorps alumni), etc. to make the training material as relevant as possible to each Program Site/ Service Locations. Deadlines for completion found in Member Training Guidance. Best Uses: Community HealthCorps curriculum best used as a starting point to develop trainings on each of the ten topics. Location: Community HealthCorps Website: Member Training ResourcesMember Training Resources OVERVIEW OF TRAINING RESOURCES

SPOKESPERSON TRAINING I: ELEVATOR SPEECH TRAINING Overview: 90 minute training on how to create and deliver an effective elevator speech to relevant audiences as a Community HealthCorps Member and alum. Best Uses: It is highly recommended that this training is conducted one to two months into the service term, so Members have an understanding of the program model and can integrate initial service experiences in their elevator speeches. Location: Community HealthCorps Website: Member Training Resources (will be uploaded by September 1, 2013)Member Training Resources OVERVIEW OF TRAINING RESOURCES

SPOKESPERSON TRAINING II: GREAT STORY TRAINING Overview: 90 minute training identifying the purpose and use of Community HealthCorps Great Stories as well as providing instructions on how to create impactful Great Stories. Best Uses: It is highly recommended that this training is conducted one to two months into the service term, so Members have an understanding of the program model and can integrate initial service experiences in their elevator speeches. Location: Community HealthCorps Website: Member Training Resources (will be uploaded by September 1, 2013)Member Training Resources OVERVIEW OF TRAINING RESOURCES

PRE/POST REFLECTION TOOL Overview: A handout template to assist with coordination of pre and post reflection activities for team trainings, team days, service days, etc. Best Uses: This tool is best used by Program Coordinators or Members (leading a service day/ team day) to gauge initial expectations and post reactions (of Community HealthCorps Members or volunteer participants) to a team event or large scale service project. Location: Community HealthCorps Website: Member Training ResourcesMember Training Resources OVERVIEW OF TRAINING RESOURCES

MEMBER JEOPARDY GAME Overview: Jeopardy Game (in PowerPoint format) with general questions on the Community HealthCorps program, Member benefits, training, regularly used terms and other basic details about the service experience. Best Uses: To test the knowledge of Members towards the end of PSO or at a team meeting closely following PSO as a refresher Location: Community HealthCorps Website: Member Training ResourcesMember Training Resources OVERVIEW OF TRAINING RESOURCES

TEAMBUILDING ACTIVITY GUIDE Overview: 11 page resource including detailed descriptions of various team development activities including: warm ups & icebreakers, team builders and be brief & reflection exercises. Best Uses: Can be referenced throughout the year to ensure a diversity of activities for your Community HealthCorps team at trainings, team meetings, service days, etc. Location: Community HealthCorps Website: Member Training ResourcesMember Training Resources OVERVIEW OF TRAINING RESOURCES

LEADERSHIP COMPASS TRAINING Overview: 70 minute workshop (suggested time) focused on identifying key leadership and communication styles of each Member on the team and relating it to the personal development, team dynamic and the overall service experience. Best Uses: At a team training near the beginning of the year to encourage effective team communication and support OR during the mid-point of the year to enhance team understanding especially during the “team storming” phase Location: Community HealthCorps Website: Member Training ResourcesMember Training Resources OVERVIEW OF TRAINING RESOURCES

WHERE I’M FROM TRAINING Overview: 60 minute workshop (suggested time) focused on identifying significant personal experiences defining each Member on the team and encouraging positive outlooks on team diversity and understanding of individual backgrounds. Best Uses: At a team training near the beginning of the year to develop team cohesion OR during the mid-point of the year to re-focus perspectives and view points of fellow teammates especially during the “team storming” phase Location: Community HealthCorps Website: Member Training ResourcesMember Training Resources OVERVIEW OF TRAINING RESOURCES