Neighborhood / Store Merchandising Presented by Tom Gittins
Key Messages You have to get it right at the shelf. Getting it right at the shelf requires a system that is: Integrated Scalable Flexible
A Solution for Key Issues Space Automation A Solution for Key Issues “No amount of advertising will offset the importance of merchandising at the shelf” - D. Ogilvy
Potential Revenue Growth
Bishop Consulting - 2004 The study was conducted at the SKU level for 6 departments across 3 supermarket chains. Findings: Shifting excess facings to higher volume SKU’s would yield a 1.7% sales increase or $340,000 per store. Eliminating unproductive inventory would yield $493,000 per store capital savings.
Key Messages You have to get it right at the shelf. Getting it right at the shelf requires a system that is: Integrated Scalable Flexible
IRI Business Performance Solutions Performance Dashboards, Alerts and Reports Continuous Category & Assortment Planning Store-Specific Space Planning & Automation Loyalty Marketing & Analytics Revenue Management – Price & Promotion Planning Integration / BPM Platform Order Mgmt Pricing Store POS Customer IRI Scan IRI Panel Comp Price Other Internal Data External Market Data
BPM Solutions Interoperability – Built to work together with common data, analytic engines, and reporting Pre-built CPG Solutions – 80% of what you need comes out-of-the-box (e.g. integration between Category Management, Assortment, Space, Execution, and Compliance) Flexibility of Change – The tool set is designed to read, manipulate, and present large amounts of data quickly and easily.
The Evolution of Space Automation Automate Location with IF/Then Statements High Volume Planogramming Automate Re-Allocation 2000 2005 1990 1995 2002 Automated Add & Delete Rules Based Planogramming
Closed-Loop Process Compliance Cat Mgmt/ Scorecards Publishing Item data per planogram per section and store Time history (revisions) Extensive set of measures Cat Mgmt/ Scorecards Daily update Compliance Publishing Assortment Workflow Automated ETL process Create POGs Edit Rules Daily update Item rank per sub category Required vs. optional items Structured approval workflow [optional]
Closed-Loop Process Compliance Cat Mgmt/ Scorecards Publishing Item data per planogram per section and store Time history (revisions) Extensive set of measures Cat Mgmt/ Scorecards Daily update Compliance Publishing Assortment Workflow Automated ETL process Create POGs Edit Rules Daily update Item rank per sub category Required vs. optional items Structured approval workflow [optional]
Closed-Loop Process Compliance Cat Mgmt/ Scorecards Publishing Item data per planogram per section and store Time history (revisions) Extensive set of measures Cat Mgmt/ Scorecards Daily update Compliance Publishing Assortment Workflow Automated ETL process Create POGs Edit Rules Daily update Item rank per sub category Required vs. optional items Structured approval workflow [optional]
People create the Merchandising Rules BPM Web Merchandising Rules Store Data Cat/Brand Mgr. Job & Process Controllers Merchandiser Partner People create the Merchandising Rules Computers combines Rules & Store Specific Data to generate planograms
Rule Editor
Brand = Kellogg’s Brand = Other Brand = General Mills
Space Automation uses Merchandising Blocks to place items Kellogg’s Gen Mills Other Space Automation uses Merchandising Blocks to place items
Wheaties to General Mills Block, Shelf 1
Frosted Flakes to Kellogg’s, Shelf 1
More Frosted Flakes to Kellogg’s, Shelf 1
Brand = Kellogg’s Brand = Other Brand = General Mills
Rule Editor
Rule Editor
Rule Editor
Rule Editor
Closed-Loop Process Compliance Cat Mgmt/ Scorecards Publishing Item data per planogram per section and store Time history (revisions) Extensive set of measures Cat Mgmt/ Scorecards Daily update Compliance Publishing Assortment Workflow Automated ETL process Create POGs Edit Rules Daily update Item rank per sub category Required vs. optional items Structured approval workflow [optional]
Reports to Category/Brand Manager
Query the data to understand the rules
Closed-Loop Process Compliance Cat Mgmt/ Scorecards Publishing Item data per planogram per section and store Time history (revisions) Extensive set of measures Cat Mgmt/ Scorecards Daily update Compliance Publishing Assortment Workflow Automated ETL process Create POGs Edit Rules Daily update Item rank per sub category Required vs. optional items Structured approval workflow [optional]
Facings Grid to Eval Store Specific Planograms
Closed-Loop Process Compliance Cat Mgmt/ Scorecards Publishing Item data per planogram per section and store Time history (revisions) Extensive set of measures Cat Mgmt/ Scorecards Daily update Compliance Publishing Assortment Workflow Automated ETL process Create POGs Edit Rules Daily update Item rank per sub category Required vs. optional items Structured approval workflow [optional]
Store 3
Direct Feedback From the Field
Collect Realograms and Monitor Compliance Download to PDA Using the PDA Display to correct the shelves View exceptions at HQ Track at HQ
Compliance Exceptions - Facings
Closed-Loop Process Compliance Cat Mgmt/ Scorecards Publishing Item data per planogram per section and store Time history (revisions) Extensive set of measures Cat Mgmt/ Scorecards Daily update Compliance Publishing Assortment Workflow Automated ETL process Create POGs Edit Rules Daily update Item rank per sub category Required vs. optional items Structured approval workflow [optional]
Key Benefits Increase Market Share Increase Sales per Customer Increase Customer Penetration Increase Profitability per Category Increase Speed to Shelf / Reduce Out-of-Stocks Increase Turns / Decrease Inventory Carrying Costs Improved Planogram Compliance
A Solution for Key Issues Space Automation A Solution for Key Issues “No amount of advertising will offset the importance of merchandising at the shelf” - D. Ogilvy
Assortment Process Rules Based Planning Assort Tactics Assortment Process Rules Based Planning Opt SKU Count Item Potential Trans Demand Add, Keep, Delete Validation Local Assort Exception Item Rank Assort Mix Space Customer Final Assort Space Automation Assort Updates
Closed-Loop Neighborhood Merchandising Flow Establish Objectives Acquire / Align Information Create Effective Assortment Accurate POG Distribute & Implement Verify Compliance
NEIGHBORHOOD / STORE MERCHANDISING SOLUTION Establish Objectives Acquire / Align Information Create Effective Assortment Accurate POG Distribute & Implement Verify Compliance NEIGHBORHOOD / STORE MERCHANDISING SOLUTION Category Review Compliance Tool Objectives Assortment Optimization Rule Engine W E B Store Specific Allocation Engine Web Publishing Engine Web Browser New Assortment Exception Report Generator Report Generator Macro/Micro Merchandising Rule Engine
NEIGHBORHOOD / STORE MERCHANDISING SOLUTION Establish Objectives Acquire / Align Information Create Effective Assortment Accurate POG Distribute & Implement Verify Compliance NEIGHBORHOOD / STORE MERCHANDISING SOLUTION New Product Cut-In Objectives Compliance Tool W E B Store Specific Allocation Engine Web Publishing Engine Web Browser New Assortment Exception Report Generator