©SHRM 2012 Community Outreach Programs June 7, 2012

©SHRM 2012 Facilitator: Shelly Trent, SPHR SHRM Southeast Region Field Services Director A Panel Discussion on Successful Community Outreach Efforts by SHRM Volunteer Leaders

©SHRM 2012 Presenters Eileen Shue, SPHR, from the SHRM Michiana Chapter in Mishawaka, IN Fernán R. Cepero, PHR, from the Genesee Valley SHRM Chapter in Rochester, NY Tiffany Coursey, PHR, from the Middle Tennessee SHRM Chapter in Nashville, TN Audi Ritz, SPHR, from the Washington SHRM State Council, and Mark Fisher from the Washington State Dept. of Veterans’ Affairs

©SHRM 2012 Disaster Preparedness and Business Continuity A Community Effort for Disaster Preparedness Eileen Shue, SPHR Vice President of Corporate Resources Sterling Group Mishawaka, IN

©SHRM causing affected businesses, employees,& families serious hardship Fires Tornados Floods Workplace Violence H1N1 Outbreak The Michiana community had experienced

©SHRM 2012 DISASTERS IMPACT… OPERATIONS TECHNOLOGY FACILITIES PEOPLE

©SHRM 2012 PARTNER AGENCIES… CHAMBER OF COMMERCE DATA RECOVERY VENDORS DISASTER RECOVERY & INSURANCE AGENCIES RED CROSS & MENTAL HEALTH

©SHRM 2012 Preparedness survey conducted by local student chapter Newsletter articles (chapter & Chamber of Commerce) Conference sessions with partner agencies Website resources Outreach to schools, religious, and civic groups The Plan:

©SHRM 2012 Increased awareness of the role HR plays Increased visibility of the chapter Added value to our organizations Created or strengthened relationships with disaster recovery vendors New volunteers for non-profit partners Leading People. Leading Organizations. The Outcome:

©SHRM 2012 Disaster Preparedness and Business Continuity A Community Effort for Disaster Preparedness Eileen Shue, SPHR Vice President of Corporate Resources Sterling Group Mishawaka, IN QUESTIONS FOR EILEEN? TYPE THEM IN THE CHAT BOX

©SHRM 2012 Chapter Assists Non-Profits with HR Needs Fernán R. Cepero, PHR Vice President Human Resources The YMCA of Greater Rochester Rochester, NY

©SHRM 2012 Purpose Our board of directors was approached by a non-profit that was in need of human resource expertise. Due to budgetary constraints outsourcing was cost prohibitive. The board unanimously agreed to give the time, treasure, and talent to the agency focusing on interviewing, skills, retention, professional development, performance evaluations, terminations, and employment law.

©SHRM 2012 Implementation & Outcomes Our volunteer efforts resulted in success for the organization. We assisted them in creating a personnel handbook and updated their compensation strategy and plan. We were able to provide human resource continuity until they were able to hire a human resource manager. The agency recognized the value of expertise and they requested that one member stay on as a member of their board of trustees to continue to provide human resource counsel and guidance. That led to the creation of a permanent human resource committee for the agency.

©SHRM 2012 The Future This model continues to be repeated at non-profit agencies upon request. The establishment of human resource committees and their commission is our # 1 request. We also provide recommendations from our membership to serve on these committees. Specialized non-profit human resource areas of expertise that are provided include but not limited to: > Internal Revenue Code section 4598 (Exempt Organization Compliance with the Intermediate Sanctions) > 403b Retirement Fund Management > Health Care Benefits Management & Cost Control

©SHRM 2012 Chapter Assists Non-Profits with HR Needs Fernán R. Cepero, PHR Vice President Human Resources The YMCA of Greater Rochester Rochester, NY QUESTIONS FOR FERNÁN? TYPE THEM IN THE CHAT BOX

©SHRM 2012 Chapter Supports Local Housing Efforts Tiffany Coursey, PHR Human Resources Manager Barge, Waggoner, Sumner and Cannon Nashville, TN

©SHRM 2012 About Safe Haven Accepts entire family units Shelter Program Transitional Housing Program Rapid Re-Housing Program Safe Haven’s Vision: To reduce and eventually eliminate family homelessness in Middle Tennessee. Safe Haven’s Mission: Safe Haven Family Shelter empowers Middle Tennessee homeless families with children to achieve lasting self-sufficiency.

©SHRM 2012 MT|SHRM / Safe Haven Partnership Started in 2007 Personal job search assistance Bi-weekly workforce readiness workshops Our Mission: On a bi-weekly basis we partner with the residents to help construct their resumes & teach life skills in interviewing techniques & etiquette. Our services extend to offer job leads and encouragement.

©SHRM 2012 New Resident Orientation GED Testing Information How to Complete a Job Application Self Assessments > Strongest Personal Traits > Type of Person > Skills > Identifying Accomplishments > Resumes Successful Interviewing Job Hunting Tips

©SHRM 2012 Workshop Presentation

©SHRM 2012 Workshop Presentation

©SHRM 2012 Workshop Presentations

©SHRM 2012 Workshop Presentations

©SHRM 2012 Chapter Supports Local Housing Efforts Tiffany Coursey, PHR Human Resources Manager Barge, Waggoner, Sumner and Cannon Nashville, TN QUESTIONS FOR TIFFANY? TYPE THEM IN THE CHAT BOX

©SHRM 2012 Statewide Initiative for Workforce Readiness and Employment Opportunities for Transitioning Vets Audi Ritz, SPHR Human Resources Manager American Financial Solutions Bremerton, WA Mark Fischer Program Manager Veterans Conservation Corps/Vet Corps Olympia, WA

©SHRM 2012 Project Need Assessment Anticipate 80,000 returning troops 30% unemployment rates for vets ages % of Vets will default to college Vets need assistance to successfully shift from military employment into civilian employment SHRM is portal to workforce readiness, diversity training, and employment opportunities WA Chapters are 100% affiliate of ESGR WA Chapter support VOW to Hire Heroes Act

©SHRM 2012 Projected Needs Assessment Substantial amount of existing Vet programs, resources and providers Need to integrate existing resources and leverage into strategic partnerships Vets need and want local resources Chapters are located in communities across the state and represent local employers

©SHRM 2012 Projected Needs Assessment Vets trust and want to talk to other Vets Vet Corp Reps, former Vets, partnered with WA SHRM Chapters create a strategic partnership to provide workforce readiness and opportunities for Vets within their local communities

©SHRM 2012 Vet Corp Program Vet Corp Program is an AmeriCorps program Staffed by 31 Vet Corps members Located at colleges across the state Overall goal is to assist veterans to transition from military to college and civilian life and into gainful employment

©SHRM 2012 WA State SHRM Chapters

©SHRM 2012 WA SHRM Chapters & Vet Corp Partner Activities Create and promote further development of internship opportunities for Vets Have a Vet Representative present at a chapter meeting on Military & Veteran Culture to become culturally competent Conduct interest assessments (i.e. Myers-Briggs) to help Vets find the right career choice Offer a Shadow Day

©SHRM 2012 WA SHRM Chapters & Vet Corp Partner Activities Participate in a local college Vet Resource Fair sponsored/hosted by the Vet Corp Rep. Help remove potential misconceptions in the workplace regarding returning Vets Help remove potential employment barriers Help Vets translate and communicate KSOAs

©SHRM 2012 WA SHRM Chapters & Vet Corp Partner Activities Help in the development and/or support of a vet center on campus Send out blast or newsletter articles on Tax Credits for Hiring Jobless Vets, etc. Develop a webinar to host on chapter websites or State Council website Share pertinent Vet employment, announcements, news articles, communications, with other participating chapters by sending to WA State Council for dissemination Post Vet Corp logo and descriptive paragraph on WA State Council and Chapter Websites with contact information for interested employers to connect with Vet Corp Program

©SHRM 2012 Created Business Cards For distribution to: SHRM Chapters Vet Corp Reps Military base TAP coordinators Vet Hiring events

©SHRM 2012 Statewide Initiative for Workforce Readiness and Employment Opportunities for Transitioning Vets Audi Ritz, SPHR Human Resources Manager American Financial Solutions Bremerton, WA Mark Fischer Program Manager Veterans Conservation Corps/Vet Corps Olympia, WA QUESTIONS FOR AUDI OR MARK? TYPE THEM IN THE CHAT BOX

©SHRM 2012 Additional Resources –

©SHRM 2012 Additional Resources –

©SHRM 2012 Please Complete the SURVEY Final Questions??

©SHRM 2012 Community Outreach Webinar June 7, 2012