SharePoint Search Tips and Tricks Power User Search in SharePoint 2013 Joel Oleson Director Enterprise Search Strategy BA

Microsoft’s go-to ISV for Enterprise Search Focused on Search and SharePoint since 2004 Search Industry Leader Microsoft’s go-to ISV for Enterprise Search Focused on Search and SharePoint since 2004 Search Industry Leader About Joel Oleson Director of Search Strategy, BA Insight First SharePoint admin Top social media influencer About Joel Oleson Director of Search Strategy, BA Insight First SharePoint admin Top social media influencer Who Am I? Passionate About Search SharePoint Search-based applications Community Travel Passionate About Search SharePoint Search-based applications Community Travel CollabShow.com TravelingEpic.com CollabShow.com TravelingEpic.com

Agenda 3

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SharePoint Algorithm

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Enterprise search projects often fail because they do not meet users’ expectations and do not deliver a remarkable user experience. Killer Apps are Search Apps

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9 71% percent of Company executives say Search is VITAL or Essential to their day to day business… Why do only 18% have cross repository search capabilities? - AIIM 2014 Findability Survey

Word, Words vs. Phrase Boolean Inclusion and Exclusion Proximity Search Tips

Search User Tips

Boolean

Inclusion and Exclusion Operators 13

Proximity 14

Parenthesis: Building Complex Queries 15

KQL – Keyword Query Language 16

KQL – Keyword Query Language 17

Quiz… What is the difference 18

Quiz 19

Dashes, Underscores or Spaces… 20

Meaningful Titles, Folders, Sites & File Names 21

Wild Card Search

23 If the product can’t be found, does the product exist? If the feature can’t be found, does the feature exist? 34 percent of the sites don’t return useful results when users search for a model number or misspell just a single character in the product title.” study by Baynard Institute

Quiz… 24

Search Tips Cont.

26 Is Metadata more powerful than content? Stewart Baker, former general counsel of the NSA, said last year: "Metadata absolutely tells you everything about somebody's life. If you have enough metadata, you don't really need content." Stewart Baker

Property Operators 27

What’s wrong? What will happen? 28

Query Custom Managed Properties 29

Quiz 30

Gotchas 31

XRANK 32

Searches Need to be Precise for Best Results “sales forecast” OR (“sales“ NEAR “forecast”) AND (author:”William Zuckermann") AND (format:”XLS”) OR (format:”XLSX”) Give me a search box and I will formulate my own query to find it Users with a combination of high technical / high domain expertise will achieve the best search results. search

The New Role of Taxonomy – Noise Reduction Eliminate Noise from Queries

Key Takeaways 35

Questions!

Search Tips References 37

Questions!