presents XPRIMM Insurance Report AGREGATED REGIONAL RESULTS COUNTRY RESULTS TRENDS COMPANIES RANKINGS MAJOR GROUPS

Country Statistics Xprimm.com – your gateway to the East

CEE & Turkey 18 countries Albania Bosnia Bulgaria Croatia Czech Rep. Estonia Hungary Kosovo Territory Latvia Lithuania Macedonia (FYROM) Montenegro Poland Romania Serbia Slovakia Slovenia Turkey Russia & CIS 11 countries Russia Ukraine Belarus Rep. Moldova Kazakhstan Kyrgyzstan Tajikistan Turkmenistan Uzbekistan Armenia Azerbaijan

December 31st, 2010 Gross Written Premium EUR 33.1 billion 2010/2009  7.40% 2009/2008  -7.63% 2008/2007  9.31% Paid Claims EUR billion  -2.97% The CEE markets – 2010 results

2008 – Hungary & Estonia – first markets hit by the crisis – massive drop on the life lines (mainly single premium and Unit-Linked) The CEE markets – the 3 years crisis history

1H2009 – the downward trend covered the entire region – life and motor lines = main factors of the fall - the very small markets – still in possitive territory The CEE markets – the 3 years crisis history

2009 – 1H2010 – first signs of negative trend slowing down; first markets entering on the upward trail -againg, life segment is the driver factor The CEE markets – the 3 years crisis history

The “motor” dependent markets - delayed recovery - Austerity measures are drying out the small markets’ growth potential The CEE markets – the 3 years crisis history

Country Overall GWP Change 10/09 Regional market share EUR m. %% Albania Bosnia and Herzegovina Bulgaria NA Croatia1, , Czech Republic6, , Estonia Hungary3, , Kosovo Latvia Lithuania Macedonia Montenegro Poland13, , Romania1, , Serbia Slovakia2, , Slovenia2, , CEE REGION 33, , Note: For Bulgaria, all presented data are for January-November 2010 CEE 2010 – GWP evolution

Property insurance  5.3% Country OVERALL PROPERTY INSURANCE GWP % in all GWP Change 10/09 Regional market sharePaid claims Change 10/ EUR m. %% % Albania Bosnia and Herz NA Bulgaria NA NA Croatia Czech Republic Estonia Hungary Latvia Lithuania Macedonia Montenegro NA Poland 1, Romania Serbia Slovakia NA66.02 NA Slovenia CEE REGION 3, , , , Note: for Bosnia and Herzegovina and Slovakia (2010) are estimations CEE 2010 – property insurance

Country GWP Change 10/09 Overall paid claims Claims Change 10/ %EUR m. % Albania Bosnia and Herzegovina3.11NA BulgariaNA NA Croatia Czech Republic14.273, , Estonia Hungary-0.862, , Kosovo Latvia Lithuania Macedonia Montenegro-3.58NA Poland14.289, , Romania-4.991, , Serbia Slovakia4.09NA1,034.12NA Slovenia0.971, , CEE REGION7.4019, , Note: For Bulgaria, all presented data are for January-November 2010 CEE 2010 – Claims evolution

Life insurance  12.6% CEE 2010 – life insurance

Albania % Bosnia and Herzegovina18.78 % Bulgaria % Croatia % Czech Republic % Estonia % Hungary % Latvia % Lithuania % Macedonia 5.47 % Montenegro % Poland % Romania % Serbia % Slovakia % Slovenia % CEE REGION % CEE 2010 – weight of life insurance in countries portfolios

Motor insurance  0.14% CEE 2010 – motor insurance

Turkey Business line 2010 GWP2009 GWP NOMINAL EVOLUTION (%) EUR m. % TOTAL MARKET 6, , TOTAL LIFE 1, TOTAL NON-LIFE 5, , Accident Health Marine Overall property insurance 1, , Fire and allied perils Damages to property Overall motor insurance 2, , Motor Hull 1, , MTPL 1, , GTPL Other non-life insurance All insurance lines on positive trend Market portfolio: Life ins.: 15% Non-life: 85% Motor: 40% Property: 21% Health: 12% Other: 11%

The CIS markets – 2010 results December 31st, 2010 Population million Gross Written Premium EUR 3.6 billion 2010/2009  20.8% Paid Claims EUR 861 million

The Russia & CIS markets – 2010 results December 31st, 2010 Population billion Gross Written Premium EUR 29.4 billion 2010/2009  15.3% Paid Claims EUR 19.9 billion

Russia & CIS 2010 – GWP evolution Nr.Country GWP 2010GWP 2009 GWP CHANGE 10/09 EUR m. % 1Armenia Azerbaidjan Belarus Kazakhstan Kyrgyzstan Moldova Tajikistan Turkmenistan Ukraine 2, , Uzbekistan TOTAL CIS 3, , Russia 25, , TOTAL CIS & RUSSIA REGION 29, , Positive aggregate results in all CIS countries

Russia & CIS 2010 – Ins. Density Development perspectives

Project Coordinator Daniela GHEŢU Editorial Coordinating Editor Vlad BOLDIJAR Senior Editors Oleg DORONCEANU Olesea SERGHIESCU Consultant Andreea STATE XPRIMM Insurance Report

Asigurăm Viitorul Împreună Tendinţe de Dezvoltare şi Protecţie a Societăţii Piaţa de asigurări 20 de ani de existenţă