© 2012 Ipsos. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos. ITC Campus Report Second Quarter

Main Achievements During the Second Quarter of 2012 the Ipsos Training Center (ITC) reached the following main achievements: The Marketing InnoQuest and Marketing MUM schools were hosted successfully in all regions. The ITC gave support to users in the process of taking the e-learning modules and to organizers and facilitators in the process of registering face-to-face events, organizing the school and reporting on attendance, qualification and certification. 13 new courses for employees and 2 new courses for clients were made available 46 Training Webinars focusing on our Product Portfolio were hosted / 2 webinars facilitated by our clients to Ipsos employees working with them were conducted. Different actions towards the increase in the usage of the Client Campus were launched

Courses Offered Number of courses & webinar recordings available as at June 30 th : CategoryNumber of available courses EMPLOYEE CAMPUSSpecialism Courses88 Management & Leadership 25 Newcomers5 Subtotal118 CLIENT CAMPUSCourses for clients16 Overall Total134 Number of available webinar recordings EMPLOYEE CAMPUS93 CLIENT CAMPUS5 Overall Total98

Employees’ e-Campus usage The e-Campus is currently being used in 78 countries out of the 84 in which Ipsos operates. Countries not currently using the ITC: Albania Algeria Ivory Coast Kosovo Montenegro Qatar

Employees’ e-Campus usage

These charts show the ITC campus activity during Q2, considering the number of registrations to courses, regardless of completion. Q2 empl. registrations12828 CountryTotal South Africa556 Kenya491 Uganda136 Egypt124 Jordan101 UAE86 Saudi Arabia67 Kuwait58 Nigeria56 Tanzania49 Zambia48 Lebanon37 Ghana36 Morocco28 Mozambique3 Tunisia3 Iran2 MEA Overall1882 CountryTotal United States991 Argentina415 Brazil366 Canada340 Mexico250 Peru228 Colombia153 Chile114 Venezuela53 Bolivia36 Panama30 Guatemala22 Costa Rica17 Dominican Republic11 Puerto Rico9 Ecuador6 Americas Overall3041 CountryTotal China1419 India807 Hong Kong627 Singapore351 Malaysia295 Korea216 Indonesia204 Thailand200 Japan189 Australia137 Philippines108 Taiwan98 Vietnam83 Pakistan75 New Zealand22 APAC Overall4831 CountryTotal United Kingdom470 France353 Germany276 Netherlands251 Russia215 Turkey181 Sweden176 Romania160 Poland113 Czech Republic107 Spain99 Switzerland82 Italy82 Norway79 Ukraine78 Denmark74 Belgium70 Hungary42 Serbia42 Croatia31 Portugal25 Bulgaria19 Greece13 Slovenia10 Cyprus7 Bosnia and Herzegovina7 Europe Overall3074 Including registrations to online courses and webinar recordings available in the ITC

Country Top 5 – Course Enrollment CHINA (1419) UNITED STATES (991) INDIA (807) HONG KONG (627) SOUTH AFRICA (556)

Level of Completion CompletedPassedStartedUnstarted AMERICA1%45%9%45% ASIA1%50%10%39% EUROPE2%43%9%46% MIDDLE EAST & AFRICA1%53%13%32% The following chart shows the level of completion of the courses in which employees enrolled during the Second Quarter of Completed: exam not passed yet Passed: exam successfully completed / certificate issued Started: course not finished yet Unstarted: courses assigned but still pending to start

Average of Courses taken in Q2 REGIONEmployees with activity in the campus during Q2 Registrations Q2 Average of courses per employee w/ activity in Q2 AMERICAS ASIA PACIFIC EUROPE MEA TOTAL Average of courses taken in Q2 by each employee with activity in the campus during the same period of time REGIONEmployees with an account in the campus Registrations Q2 Average of courses per employee w/ account in the campus AMERICAS ASIA PACIFIC EUROPE MEA TOTAL Average of courses taken in Q2 by each employee with an account created in the campus

Penetration Rate REGIONEmployees with activity in the campus during Q2 HC as of May 26th Penetration rate: Employees w/activity in Q2 / Total HC AMERICAS % ASIA PACIFIC % EUROPE % MEA % TOTAL % Employees with activity in the campus during Q2 over Ipsos Headcount as of May 26th REGIONEmployees with an account in the campus HC as of May 26th Penetration rate II: Employees w/ account in the ITC / Total HC AMERICAS % ASIA PACIFIC % EUROPE % MEA % TOTAL % Employees with an account created in the campus over Ipsos Headcount as of May 26th

Curricula Why*Dive Pack*Go InnoQuest PriceQuest Managing Suppliers Process (Operations) Escalation Process (Operations) Briefing Process (Operations) Quality Assurance Process (Operations) BC Training – K2 (Business Consulting) Toolkit (Social Spaces – IOTX) Master Template (Social Spaces – IOTX) Time Management Personal Effectiveness Webinar Recordings held in the period New and improved courses and training materials, made available in the Campus during the second Quarter: Media CT (Media CT Overview and offer) Market Research for Healthcare clients For EmployeesFor Clients

Next Quarter Challenges Next Quarter will face the following challenges: Increase the ITC usage by clients Develop and start working on the creation of new courses (Project Management, WAO, Key Ipsos Financial Indicators, new courses on processes, Softskill courses, etc) Work on the consolidation of a Learning & Development Community (internal meeting with L&D’s key people to be hosted in July / to discuss about the potential for the development of a Leadership Academy) Next Quarter will face the following challenges: Increase the ITC usage by clients Develop and start working on the creation of new courses (Project Management, WAO, Key Ipsos Financial Indicators, new courses on processes, Softskill courses, etc) Work on the consolidation of a Learning & Development Community (internal meeting with L&D’s key people to be hosted in July / to discuss about the potential for the development of a Leadership Academy) Some of the new courses / training materials to come: -Communications Skills -WAO -View Cast -Getting Familiar with Censydiam -Key Ipsos Financial Indicators -Project Management -Several other courses on Ipsos processes Some of the new courses / training materials to come: -Communications Skills -WAO -View Cast -Getting Familiar with Censydiam -Key Ipsos Financial Indicators -Project Management -Several other courses on Ipsos processes

© 2012 Ipsos. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos. THANKS!

For further information or questions please feel free to contact us 14 Natalia Kind Global L&D Coordinator Director, ITC Olazábal 1371, Bs As, Argentina Phone: