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Creating College Scorecards and Institutional Standards How do colleges develop individual scorecards based upon deliberate and intentional processes that are not just compliance oriented or steeped in theory, but rather linked into the vital work, the heart and soul of the institution? Bakersfield College has developed a deliberate and intentional process to meaningfully engage faculty, staff and administrators in a responsive and significant set of institutional metrics. The involvement was widespread and involved every area of student service and instruction. The metrics provide a salient and rigorous quality assurance at both high level data, for external reporting, and close-up data reporting strategic initiatives and program data to move and drive our work, process and plans. The metrics represent vital signs!

Overview From the 50,000 foot level the rigor of quality assurance is all around us. Required by Federal, State, etc. From a lower level we see that the accountability needs to be linked to our individual mission statements and driven by the work of our strategic plan Institutional metrics should be derived from our mission and directed by our strategic plans where the preliminary Framework is developed and defined by the admin, faculty and staff of the local institution to embed value and meaning. Example of BC’s scorecard and modeling of how it was collaboratively developed

Overview The new ACCJC accreditation standards require individualized college scorecards/standards Driven by the mission Providing a target or benchmark for both student achievement and student learning Not prescriptive – but necessary and authentic Draft language in Standard I B 3 – Assuring Academic Quality

Bakersfield College Mission

Our thoughts The metrics and benchmarks must address student learning (SLOs) and student achievement (Degree, Certificate, transfer outcomes) The institution must look for gaps and plan strategies for improvement Metrics should be meaningful, recognizable and valid for both the college and the community These metrics should move – or reflect improvement Statewide metrics (ARCC and Scorecard in California) are too aggregated to be responsive but provide available high level metrics; disaggregating brings them closer to home and more responsive to strategic initiatives Multiple audiences see improvement differently Metrics should be engaging, not just a report or dashboard How do we think about the district and board level? How do we think about the college level? How do we think about the unit level?

Mission Fulfillment through institutionally defined standards Bakersfield College is committed to providing excellent learning opportunities in basic skills, career and technical education, and transfer courses for our community so that our students can thrive in a rapidly changing world. Institutionally defined standards appropriate to the mission Institutional Scorecard

When does a report become a scorecard? When it causes the entire college to ask “Are we fulfilling our mission?” and “How can we fulfill it better?”

Not a Dashboard

Creating Metrics Talked with Key Committees Strategic Initiatives Required Reporting Draft List of Metrics Student Achievement: Transfer Rate; Course Completion; Student Retention; Degree and Certificate Completion; CTE Success; Success for special populations Online MESA STEM

Developing institutional standards appropriate to the mission Bakersfield College is committed to providing excellent learning opportunities in basic skills, career and technical education, and transfer courses for our community so that our students can thrive in a rapidly changing world. ILOs Basic Skills CTE Transfer Degrees, Certificates, Transfers Basic Skills CTE CCSSE Climate Surveys ????

Student Learning A commitment to provide a holistic education that develops curiosity, inquiry and empowered learners Student Progression and Completion A commitment to reduce the time for students to complete educational goals Collaboration and Partnerships A commitment to engage in collegewide and community activities. Fiscal Sustainability A commitment to incorporate 21 st century technologies and processes to strengthen the long-term fiscal sustainability. Engagement, Peer Learning and Study Series A commitment to creating a learning organization dedicated to advancing out individual and institutional knowledge and creativity STRATEGIC GOALS STRATEGIC INITIATIVES BENCHMARKS DATA STRANDS SLOs/ Assessment ARCC Operational Data Perception Surveys/CCSSE STUDENT SUCCESS Become an exemplary model of student success by developing and implementing best practices PROFESSIONAL DEVELOPMENT Provide relevant, timely professional growth opportunities to enhance the effectiveness of our employees and institution COMMUNICATION Enhance collaboration, consultation, and communication within the college and with external constituents. FACILITIES, INFRASTRUCTURE & TECHNOLOGY Improve maintenance of college facilities and infrastructure OVERSIGHT & ACCOUNTABILITY Improve oversight, accountability, sustainability, and transparency in all college processes INTEGRATION Implement and evaluate existing major planning processes

Institutional Scorecard Bakersfield College Scorecard -

RESOURCES AIRE document GSU Dashboard Tuft’s RP – Creating a Factbook Skyline College Balanced Scorecard