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Oliver Dos Ramos Global Expansion Team

Challenges Finding New Customer. Getting Referrals. Calling Referrals Challenges Finding New Customer? Getting Referrals? Calling Referrals? Customer Recruiting?

Finding New Customer? You Advertising Flyers Facebook Money All these customers Are not link to each other, they only have a link to you Mary Jill Jack Megs Annie

You Customers have links And relationships with Each other How? Mary Jill Jack Megs Annie Annie Mary Jill Annie Annie Annie Annie Annie Annie

Getting Referrals? How? INCENTIVE!

How? INCENTIVE! Getting Referrals? 10% Discount Sign up 25% Discount Always Want the Discount 10% Discount Sign up 25% Discount Didn’t see the big picture

How? INCENTIVE! Getting Referrals? What incentive can we offer? Always Want the Discount 10% Discount Sign up 25% Discount Didn’t see the big picture What incentive can we offer? To get Referrals that are interested

Other Challenge When do I recruit a customer into the business Other Challenge When do I recruit a customer into the business? (language!) Waiting for these multi levels to happen but they not happening Need clarity to know when to ask... Why not sign up as a distributor or a member ???

Pieces of the Puzzle BART Kauwenberghs Monte Carlo

The Process WLC FC 1 on 1 Customer Hour Customer Day Free WE

Wellness Evaluation File The Process WLC FC 1 on 1 Customer Hour Customer Day Free WE Tanita Scan + Measure Sample Wellness Evaluation File Meal Plan Book Day4 App 3 Day Trial

Wellness Evaluation File The Process WLC FC 1 on 1 Customer Hour Customer Day Free WE Tanita Scan + Measure Sample Wellness Evaluation File Meal Plan Book Day4 App 3 Day Trial Tanita Scan + Measure CONGRATULATE! Program A, B, C Make the Sale Book Follow up App Day 4 App

Do you know 2 people who would like the same results as you? The Process WLC FC 1 on 1 Customer Hour Customer Day Free WE Tanita Scan + Measure Sample Wellness Evaluation File Meal Plan Book Day4 App 3 Day Trial Tanita Scan + Measure CONGRATULATE! Program A, B, C Make the Sale Book Follow up App Day 4 App Ask the Question? Do you know 2 people who would like the same results as you? ?

Do you know 2 people who would like the same results as you? Ask the Question? Do you know 2 people who would like the same results as you? INCENTIVE! Because if you do then you can also get a free ticket to Our Membership Advantage Presentation where you find Out how to get your products at wholesale price and bunch Of other benefits, You really don’t want to miss out on this.

Do you know 2 people who would like the same results as you? Ask the Question? Do you know 2 people who would like the same results as you? INCENTIVE! Because if you do then you can also get a free ticket to Our Membership Advantage Presentation where you find Out how to get your products at wholesale price and bunch Of other benefits, You really don’t want to miss out on this. You need 3 things to get the benefits. Great product result. 2. Refer 2 people that are interested in starting on a 3 day trial 3. Attend a M. A. P.

Membership Advantage Presentation HOM, Most people are customers with 2 referrals (ambassadors) they don’t come in the room for extra income but for their member advantage Important 1st slide: some people are … here because they have good results and they promoted the brand (ambassadors) Other people are... here because they looking for an en extra income

Membership Advantage Presentation HOM, Testimonials are most important, so 1 on 1 works but group 2 or 3 Members together works better. 95% of people start because they want to earn a income part time of just R1000 to R5000, so you inspire 95% of people with low income, although higher income is still NB but not so important. At the end, they need to fill a selection form. 4 Possibilities

A. Member – Wholesale B. Products for Free C. Extra Income D A... Member – Wholesale B... Products for Free C... Extra Income D... RI – Career Level Income Nobody Leaves room for 10 minutes Give guests a chance to fill in form.

Out of 100 Customers 99 of them become Members of those 15 become Active Members So this way we recruit, without recruiting, people come to get their reward: the member Advantage… … but go home starting a business

HOM / MAP- this is the heart of the flow Key is invitation for business (COI): come and have a look at what I do, invitation adjusted to person to invite -for customer with 2 referrals: don’t invite them to a business meeting! Say: “this is the place where you get all the information about the Member advantages” NEVER give them HMP without HOM

Do you know 2 people who would like the same results as you? The Process WLC FC 1 on 1 Customer Hour Customer Day Free WE Tanita Scan + Measure Sample Wellness Evaluation File Meal Plan Book Day4 App 3 Day Trial Tanita Scan + Measure CONGRATULATE! Program A, B, C Make the Sale Book Follow up App Day 4 App Ask the Question? Do you know 2 people who would like the same results as you? Because if you do then you can also get a free ticket to Our Membership Advantage Presentation where you find Out how to get your products at wholesale price and bunch of other benefits, You really don’t want to miss out on this. You need 3 things to get the benefits. Great product result. 2. Refer 2 people that are interested in starting on a 3 day trial 3. Attend a M. A. P.

A. Member – Wholesale B. Products for Free C. Extra Income D A... Member – Wholesale B... Products for Free C... Extra Income D... RI – Career Level Income

You Jill Jack Piet

You Personal Volume Jill Ambassador Jack Piet 100vp DLV

You Personal Volume Jill Ambassador Jack Piet 100vp DLV Paul Ron

Ambassador Active Ambassador You Personal Volume Jill Piet Ambassador 100vp 100vp DLV Jack Active Ambassador Paul 300vp DLV B Ron A

Ambassador Active Ambassador Active Ambassador You Personal Volume Jill Piet Ambassador 100vp 100vp DLV Jack Active Ambassador 300vp DLV Paul Active Ambassador 300vp DLV

Ambassador Active Ambassador You Personal Volume 2500vp Jill Jill Jill Jill Piet Ambassador Jill A Jill B 600vp DLV C Jack Jack Active Ambassador 700vp Paul D 300vp DLV Matt E F Sam 1200vp DLV

Referrals Customer Ambassadors Active Ambassadors

You need to have or develop the following 4 skills: 1 You need to have or develop the following 4 skills: 1. QUALIFY: - are your customers actually interested in becoming an ambassador 2. INVITE: - The invite must be on a booked-in basis – eg. Come to my boot camp, wlc, WE. Remember to walk and talk to everyone. The time must be appropriate – use flyers, posters etc. Ask them if they live or work in the area? (Preferably ask them without having any flyers in your hand – this might put them off) I wonder if you mind helping me – we are out and about promoting a great / amazing new Healthy Active Lifestyle concept. Would you or anyone you know be interested in becoming the best shape of your life? It does include exercise but there are other important elements such as Nutrition and Education that a person misses out on in a normal gym. Offer them the 3 day trial pack and ask them when they can come and register for your event such as the boot camp. Try and get their facebook profile so that they can accept a friend request. You can then also tell them all about it via a message on facebook and then they can also see your other customer’s results and photos.

3. PRESENTING: - This should be in a form of eg 3. PRESENTING: - This should be in a form of eg. Wellness Evaluation etc. Remember if you are part time you should be trying to do 10 qualified invites and trial packs which equals 5 new clients and 1 new ambassador. Try and get your customers to at least be on a programme for 3 months. Book appointments before the time and up front for week 4, 8, 12 so that they have the dates and times well ahead of the time. 4. REPLACE: - Replace ambassadors all the time – hold onto a customer base of at least 20 Remember the following:  We are just messengers. Remember to work towards and stick to your own level 10 so that you can be an example to everyone.  Don’t let your members / ambassadors jump ahead of the processes (they need to follow these process  Let people define their own participation  Follow the process sequentially  Participation is KEY! Learn to be the inspiration and the difference!

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