5 th Annual Conference on Technology & Standards April 28 – 30, 2008 Hyatt Regency Washington on Capitol Hill Electronic Data Exchange Standards in FFELP Tim Cameron Project Manager, Meteor Mark Putman CTO, NCHELP
5 th Annual Conference on Technology & Standards Session Agenda Overview of Current Electronic Standards & some Future State Considerations Meteor Update
5 th Annual Conference on Technology & Standards Current Student Loan Data Exchange Standards OriginationsInterim Servicing RepaymentClaim FilingPost Default FFELP School to Originator: CommonLine Originator/Lender to Guarantor: CAM Enrollment: NSLDS, TERP Lender to GA Status: CAM NSLDS LM GA to ED Status: NSLDS Lender to GA: CAM NSLDS LM GA to ED: NSLDS Lender to GA CAM NSLDS Assignment NDNH Private Education Loan School to originator: CommonLine (Proprietary)
5 th Annual Conference on Technology & Standards Originations CommonLine –History –v.4 –v.5 –Common Record CommonLine (CRC) Common Account Maintenance (CAM)
5 th Annual Conference on Technology & Standards Enrollment NSLDS Enrollment Total Enrollment Reporting Process (TERP) Replaced paper (SSCR) processes
5 th Annual Conference on Technology & Standards Interim Servicing Periodic and Event Driven Reporting –CAM –NSLDS Lender Manifest –NSLDS
5 th Annual Conference on Technology & Standards Repayment Servicing Periodic and Event Driven Reporting –CAM –NSLDS Lender Manifest –NSLDS
5 th Annual Conference on Technology & Standards Claim Filing CAM (in support of the Common Claim Initiative)
5 th Annual Conference on Technology & Standards Post Default NSLDS National Database of New Hires (NDNH) Assignment –New 11/1/2007 Regulations effective 7/1/ CFR (c)4(viii)
5 th Annual Conference on Technology & Standards April 28 – 30, 2008 Hyatt Regency Washington on Capitol Hill METEOR
5 th Annual Conference on Technology & Standards The Meteor Project Components The Meteor Software The Meteor Network The Meteor Federation
5 th Annual Conference on Technology & Standards In the beginning…. Pre-Meteor Environment –Lenders, Guarantors, Servicers, Schools and others all offer independent web services –Access requires multiple logins FFELP Providers Solution –Spring 2000: In response to Federal Modernization Blueprint, NCHELP members move to create an information network to provide aggregated financial aid information.
5 th Annual Conference on Technology & Standards In the beginning…. Foundation Principles Open Source Open Collaboration Freely Available Controlled Participation Network Policy and Technology Decisions
5 th Annual Conference on Technology & Standards Access real-time, student-specific financial aid information from multiple sources with an intuitive user interface and navigation Currently provides information on FFELP and alternative loans (capability exists to include Direct Loans & Perkins Loans) Meteor Features
5 th Annual Conference on Technology & Standards Meteor Today 14 Points of access to the Network 20 Data providers Several customized implementations Leading the way for transitive trust in higher education financing
5 th Annual Conference on Technology & Standards April 28 – 30, 2008 Hyatt Regency Washington on Capitol Hill Participant Types & Meteor Process Flow
5 th Annual Conference on Technology & Standards Meteor Participants Organizations that implement the Meteor software –Access Providers (AP) –Authentication Agents (AA) –Data Providers (DP) –Index Providers (IP)
5 th Annual Conference on Technology & Standards The NSC as the Meteor Index Provider 100% (over 25 million) of FFELP guarantee volume 100% (over 6.5 million) of Direct Loan Program accounts Over 19.2 million FFELP servicer accounts Over 2.9 million Perkins/Private/Alternative Loan servicer accounts
5 th Annual Conference on Technology & Standards The Meteor Process One Two Access Provider Data Providers Student/Borrower or Financial Aid Professional or Access Provider Representative or Lender Three Index Provider Users Authentication (by AP or AA)
5 th Annual Conference on Technology & Standards AES Montana Guaranteed Student Loan Program CSLF National Student Clearinghouse Florida OSFA NELA Great Lakes New Hampshire Illinois Student Assistance Rhode Island Kentucky Sallie Mae Mapping Your Future United Student Aid Funds Meteor Access Providers
5 th Annual Conference on Technology & Standards AES/PHEAAMontana Guaranteed Student Loan Program Connecticut Student Loan FoundationNational Student Loan Program Education Assistance CorporationNELA Finance Authority of MaineNew Hampshire Higher Education Assistance Foundation Florida Office of Financial Assistance—OSFANew York State Higher Education Services Corporation Georgia Higher Education Assistance Corp.Oklahoma State Regents for Higher Education Great Lakes Educational Loan Services, IncRhode Island Higher Education Assistance Authority Kentucky Higher Education Assistance AuthoritySallie Mae Louisiana Office of Student Financial AssistanceStudent Loan Guarantee Foundation of Arkansas Michigan Higher Education Assistance AuthorityStudent Loans of North Dakota USA Funds Meteor Real Time Data Providers
5 th Annual Conference on Technology & Standards April 28 – 30, 2008 Hyatt Regency Washington on Capitol Hill Meteor Authentication Objectives & Process
5 th Annual Conference on Technology & Standards Provide a flexible, easy to implement authentication system that meets the needs of the provider organizations and their customers. Ensure compliance with the Gramm-Leach- Bliley Act (GLBA), federal guidelines, and applicable state privacy laws. Meteor’s Authentication Objectives
5 th Annual Conference on Technology & Standards Assure data owners that only appropriately authenticated end users have access to data. Ensure compliance to participant organizations internal security and privacy guidelines. Meteor’s Authentication Objectives
5 th Annual Conference on Technology & Standards Each participant is required to register, sign a participation agreement, and submit policies and procedures surrounding their authentication process. The Meteor Team Leads review the policies and procedures and assign a Level of Assurance Meteor uses a centralized LDAP server to contain: Public keys of all participants Network status information (active, pending, suspended) Contact Information The Meteor Registry
5 th Annual Conference on Technology & Standards Access provider must ensure appropriate authentication for each end user and provide traceability back to that user Access provider must provide central authority with 30 day advance notice of changes to authentication policy Access provider must agree to appropriate use of data Meteor’s Authentication Requirements
5 th Annual Conference on Technology & Standards April 28 – 30, 2008 Hyatt Regency Washington on Capitol Hill Campus Based Authentication
5 th Annual Conference on Technology & Standards The National Student Clearinghouse School Based Authentication –Schools that have entered into an electronic services agreement with the NSC will act as Authentication Agents. –NSC will review the school’s authentication policies & procedures –Students campus issued credentials will be utilized to access Meteor and other NSC services
5 th Annual Conference on Technology & Standards April 28 – 30, 2008 Hyatt Regency Washington on Capitol Hill Meteor v3.3 & Software Customization
5 th Annual Conference on Technology & Standards Highlights of Version 3.3 New security features Usability and other navigation improvements Restores NSC LoanLocator services for borrowers
5 th Annual Conference on Technology & Standards
5 th Annual Conference on Technology & Standards April 28 – 30, 2008 Hyatt Regency Washington on Capitol Hill Meteor Customization
5 th Annual Conference on Technology & Standards Meteor Customization Style sheet changes Integration of data into other online services
5 th Annual Conference on Technology & Standards Meteor network data is presented in NELA branded style sheets
5 th Annual Conference on Technology & Standards Mapping Your Future’s Online Student Loan Counseling Integration of real-time data Advice on borrowing conservatively and maintaining debt Debt/salary wizard Optional budget calculator School customization options
5 th Annual Conference on Technology & Standards
5 th Annual Conference on Technology & Standards USA Funds Exit Counseling Using the XML data provided in a Meteor inquiry response, USA Funds populates their exit counseling loan screens with real-time data from the Meteor Network
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5 th Annual Conference on Technology & Standards Other Customization Options How Could You Use Meteor Data? –Integration into Debt Management Solutions –Integration into CSR/Call Center Solutions What’s the Catch? –Need prior approval from M.A.T. –Need to implement Meteor Access Provider
5 th Annual Conference on Technology & Standards Online Award Letter Pilot Will serve as a debt management tool –Borrowing history presented BEFORE a new award is accepted Ensures that borrower is aware of the potential impact of increasing his aggregate loan(s) amount –Total current outstanding –New total outstanding with the addition of the new loan – Repayment scenarios based on aggregates
5 th Annual Conference on Technology & Standards For More Information…. –Audio presentation –Interactive demonstration version of the software –Link to the Meteor project site
5 th Annual Conference on Technology & Standards Thank You! Tim Cameron Project Manager, Meteor (954) Mark Putman CTO, NCHELP (913)