Internal Presentation Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence Slides Frank Foster and Dominic Solis Lig-Res and Gooseneck Webinar and Sales Training September 10 th, 2012 Enter Total # of Slides Here Dial in: toll-free number (U.S. and Canada): or toll number: Conference Room: Press *2 to mute your phone

2 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 2 Launch Package Handheld mounted Ligature Resistant shower valve trim We have shipped 1 Lig-Res TM to each agency / factory sales person except Showroom and DS No new gooseneck samples Any other samples will be provided by request Green folder Lig-Res TM Submittal; O&M Sell Sheet Supplemental Price SheetUltra-Sense Gooseneck Submittal; O&M Sell Sheet Supplemental Price Sheet Competitive Review (Please treat this as INTERNAL – it is intended to help you understand how this product compares to the competitive set)

3 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 3 Lig-Res TM Ligature Resistant Valve Trim Ligature-Resistant Shower and Diverter Valve Trim Shower valve, handle & escutcheon plate are designed to help avoid injury by ligature. Designed for use in specialized care settings to minimize the opportunity for patient/user self harm. The handles and escutcheons are designed to reduce the likelihood that the trim can be used for hanging. Handle and escutcheon design allow for easy temperature adjustment with familiar controls and intuitive markings.

4 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 4 Lig-Res™ Collection Lig-Res™ includes: The trim is used with the Symmons Temptrol® pressure-balancing valve to provide industry-leading protection from scalding. The diverter trim is used with the proven-quality Symmons diverter valve to provide years of maintenance free operation. Easy 3 screw installation Vandal-resistant handle attachment Finishes: Polished Chrome

5 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 5 Portal

6 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 6 US Pricing

7 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 7 Canadian Pricing

8 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 8 Institutional Pairing This is a natural paring in some cases with our institutional showerheads Vandal Resistant/Tamperproof design The and are also considered Ligature- Resistant

9 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 9 Applications Existing Healthcare facilities Youth detention facilities Private and public rehabilitation facilities Addiction / detox centers Jails / prisons

10 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 10 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence Success Story Ligature resistant product started several years ago in Design Studio with CAMH (Centre for Addiction and Mental Health, Toronto Canada), this product is a next generation of that product brought to our catalog business. Since it’s initial development we’ve sold about 487 through the custom side of our business and 246 of those were this year. In fact, Nick Bucci and his team just finished a remodel of a “120 bed Psychiatric Hospital that had Temptrol installed and converted it all to Anti-Ligature [Resistant] trim in Salt Lake City, UT”

11 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 11 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence ULTRA-SENSE GOOSENECK SENSOR

12 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 12 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence RE-Launch of Gooseneck Sensor Providing sales team with updated collateral for Gooseneck Ultra- Sense Sales since release in December Units sold in Sold in 2012 Questions about Ultra-Sense Availability

13 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 13 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence S-6090 Gooseneck Easy Installation Above deck electronics saves installation labor No exposed battery boxes, exposed wires or valves to install Multiple Spout options 5 ¼ in. Rigid or Swivel Spouts 8 in Rigid or Swivel Spouts All faucets are shipped Rigid but can be changed to swivel in the field Single Supply Suited to work with Ambient or Pre-Mixed water

14 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 14 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence S-6095 Sales S-6060 same time frame = 580S-6080 same time frame = 2,308

15 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 15 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence S-6098 Sales S-6060 same time frame = 580S-6080 same time frame = 2,308

16 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 16 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence Feature Comparison

17 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 17 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence Feature Comparison

18 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 18 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 2012 Gooseneck Promo Double Commissions on ALL S-6095 and S-6098 sales during the promotion $ AMEX Gift Card to the individual sales representative or factory salesperson who sells the most each month Minimum 6 units Must send qualifying orders to Manny Alves or CC Manny when sending to or Promo timing: September; October; November and December

19 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 19 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence RECENTLY LAUNCHED PRODUCT

20 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 20 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence Stock Status Dia and Duro – IN STOCK 94% of the product is above minimum safety stock We now have about $673K in Inventory that can support Dia/Duro. Elm – IN STOCK 96% of the product is above our minimum safety stock We now have about $580K in Inventory that can support ELM Gooseneck – IN STOCK S in inventory equating to 323 weeks of supply S-6098 – 104 in inventory equating to 82 weeks of supply

21 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 21 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence Items you may not know we have 5 Foot and 6 Foot curved shower rods

22 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 22 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence Items you may not know we have NEW premium wall bar All metal construction Multi-function hand shower Launched as part of Elm but coordinates well with most of our premium lines $198 Symmons $198 Symmons $224 Delta $224 Delta $231 Moen $231 Moen 24”30” 552HSB

23 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 23 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence Glass Shelves Brought in for the Marriott Residence in specification 9,576 in inventory equating to 55 weeks of supply 18”x 5.5” $27 NET price GSH001

24 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence 24 Be Recognized as a Customer Focused Innovator of High Quality Water Management Solutions with a Growing Global Presence Thank you! Because of the webinar format, we are not taking questions but if you have them myself or Manny Alves and we will get you an answer. We will also put together an FAQ and send it out if the number of questions warrant it.