Seven Day Services …. Our Journey … Chorley, South Ribble and Preston whole health economy
Christina Lawrenson : General Manager, Emergency Medicine, Lancashire Teaching Hospital NHS Foundation Trust. Jane Kitchen: Transformation Manager Chorley, South Ribble and Greater Preston Clinical Commissioning Groups. Kate Burgess: Locality Commissioning Manager, Lancashire County Council. Deborah Howe Adult Community Services, Lancashire Care Foundation Trust
1.Streamlining Access 2.Care Coordinator 3.Winter Planning 4.Weekly Operational Meeting & Relationships 5.Culture Change 6.CHESS 7.IHS Perfect Month
……Some of our biggest wins cost us nothing….. Ethos of Everyone's has a bed and it is in their own home Better patient experience Discharge to assess principle, not assess to discharge Direct therapy to therapy referrals Achievement of the four hour target Inception of seven day services … No blame culture Collective responsibility “its our target” Action focused weekly operational meetings
Keep our patients at the heart of what we do, involve them in the shaping of our services Build on the achievements and learning from Perfect Month The Urgent Care Transformation program and 7 day services are interdependent to achieve success It is a long Journey … but we are all committed to the same direction utilising opportunities along the way..