Web Pricing User Manual https://www.commissaries.com/webpricing

Defense Commissary Agency Vendor Price Change system Log on with your Email Address that you have registered with Web Pricing Enter your password here LOG ON

Main Menu displayed when first signing on Web Pricing

Edit My Account to verify your information is updated and to change your password Click here to verify all your account information is Current

Review and make necessary changes to your profile you may also change your password here as well Review your information and correct any information that needs to be updated or is incorrect. Enter your current password Enter your new password Confirm new password Change password

Once you have changed your password you will see the message below in RED

From the Main Menu you can make Price Change requests Click here to submit Price Change

This screen allows you to select your PIIN Select PIIN from drop down menu Continue

Select the Region you are updating Select REGION from drop down menu Continue

Select the item(s) you would like to change Select Product (s) to change Continue

Select the Effective Date and future Price of the item(s) Select Effective Date from Drop down Enter the NEW Price Continue

Review your changes Review effective date Review future amount GO back to make a correction if necessary Submit price change Continue

Note your TCN for the Price Change you have submitted for tracking purposes and verify your Price Change Status by Selecting search Price Change History Select to review your Price Change request Status

Search History allows you to look up changes by TCN, Effective Date or Advanced Search Enter your TCN number here Search Look up by Effective DATE Search Click here for more search options

Search by TCN results are shown below

Search by Effective Date results shown below

Date Range, Status, Result output order, restrict by text search Advance Search Options Date Range, Status, Result output order, restrict by text search Enter date range you want to search Enter the effective dates for your search Select appropriate status you are searching Select the output order

Advance Options Search Results shown below Click here for new search

The following pages will illustrate the various error or warning messages you may encounter while using Web Pricing and how to fix them.

This error indicates an invalid password logon combination Please retype your email and password

Search History While searching utilizing the TCN feature if you do not enter a TCN number you will receive this message GO back and enter a TCN number You must enter a valid Date if not you will receive this error and need to GO Back and enter a Valid Date

Price Changes When making a Price Change you will need to enter the PIIN number GO back and enter your PIIN number When making a Price Change you will need to enter the DoDAAC GO back and enter your DODAAC

When making a Price Change you will need to select your item(s) that you would like a price change on GO back and select your item(s) When making a Price Change you will need to select your Effective Date GO back and select your Effective Date

When making a Price Change if you make a change that is more than a 25% difference you will receive this warning Please reverify the price change you are requesting. GO back to make a correction if necessary Submit price change Continue

Helpful Hints After 30 minutes of inactivity on any web page, you will automatically be logged out. After your price change is confirmed, record the Transaction Control Number (TCN). This number can be used later to check the status of that particular transaction. Please use the Search History option to check the status of each of your price changes. Status will be one of the following: Approved - your price change has been approved Rejected- your price change was rejected Submitted -your price change has been submitted, but not yet processed Received and In Process - your price change has been submitted, and is being processed by DeCA computer systems Not Processed Due to Internal Error- there was an error with your price change that prevented it from being processed successfully. Price changes in this status need to be resubmitted; if the error persists, contact Customer Support. Web Pricing System has been tested with Internet Explorer 7 and above.

Account Security Guidelines User accounts are locked after 3 failed login attempts. User accounts are locked after 30 days of inactivity. User accounts are disabled after 60 days of inactivity. User accounts are deleted after 90 days of inactivity. User account passwords expire after 60 days. Remember to login on a regular basis to keep your account active and to avoid any adverse action being taken against your account.

Contact Information Need assistance with registering to Web Pricing? Forgot your password? Questions on how to use Web Pricing? Problems submitting price changes? During business hours contact Shirley Smith @ (804)734-8000 x48312 shirley.smith@deca.mil Diana Leighty @ (804)734-8000 x48369 diana.leighty@deca.mil Toll free help after hours 1-877-332-2471