1 EqualityCare LT101 On-Line Inquiry Benefit Specialist Training

2 Presentation Highlights Introduction Benefits On-Line LT101 Inquiry Summary Resources

3 Introduction

Benefit Specialists will be able to access LT101 assessments using the secure Provider Web Portal In preparation, ACS re-activated all Department of Family Service’s (DFS) EqualityCare provider numbers ACS has registered all DFS Benefit Specialists for the Provider Web Portal Each Benefit Specialist will receive an containing their unique secure Provider Web Portal User ID and Password 4

Benefits 5

6 24/7 access to a client’s LT101s Stores up to 25 of the client’s most recent LT101s Carbonless process Improved client privacy

On-Line LT101 Inquiry 7

To begin, you must first go to the ACS Wyoming Medicaid website at: – –Click on “Provider” button 8

9

After clicking the “Provider” button (or selecting the LT101 tab in ECOM) the Provider Welcome web page will open Each Benefit Specialist will receive a unique User ID and Password to enter the secured Provider Web Portal Enter your User ID and Password then click on the “Log In” button 10

11

After clicking the “Log In” button, the ACS Wyoming Medicaid Home page will open You are now in the secured Provider Web Portal Click on the LT101 Inquiry link, under the Inquiries header 12

13

After clicking on the LT101 Inquiry link, the LT101 Inquiry web page will open You may complete a client LT101 search by entering one of the following: 1.EqualityCare ID or 2.Combination of Name, Date of Birth and Gender or 3.Combination of Name and Social Security Number or 4.Combination of Date of Birth and Social Security Number Once you entered one of these options, click on the “Submit” button If you click on the “Reset” button it will clear your entries 14

15

After clicking on the “Submit” button, one of the following will occur: –the LT101 Inquiry Results screen will open or –you will receive a message that there are no LT101 records found The results page displays the Client Name, SSN, EqualityCare ID, DOB, Gender and LT101 assessments You may select the button corresponding to the form you want to view and click the “Submit” button 16

17

After clicking the “Submit” button, the Assessment of Medical Necessity for Long Term Care web page will open This page provides you the necessary information needed to determine medical necessity At the bottom of the web page, you may either go “Back” to the Inquiry Results page, “Print”, or conduct a “New Search” Remember to print this screen for the client’s case file when used to determine medical necessity 18

19

20 Summary

21 Projected implementation date, August 3, 2009 ACS will User IDs and Passwords the last week of July (projected time frame) This presentation will be posted to the “What’s New” and “Provider Training” pages on the ACS Wyoming Medicaid website ECOM will be updated with a LT101 tab to take you immediately to the Provider Welcome page

Resources 22

23 Resources What?Why? ACS Wyoming Medicaid Website: LT101 On-Line Inquiry Provider Training Presentation ACS EDI Call Center , Press 3 (Electronic Billing Support) Available M-F 9 am to 5 pm MST Password Resets Technical Difficulties on the Website Did Not Receive User ID & Password New Benefit Specialist with DFS Benefit Specialists No Longer Employed with DFS

Questions? 24

25 Thank you!