61, Moyka, Saint-Petersburg, Russia, Tel.: Fax: Dr. Alexander Kostin Ministry of Telecommunications of the Russian Federation Saint-Petersburg State University of Telecommunications R&D Department Management Center of Telecommunications Networks and Services Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Management Center of Telecommunications Networks and Services

Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market  Availability of the competitive environment among telecommunication operators  Necessity of creation of the new high-quality and profitable services  Necessity to maximize the investments repayment  Limited capacities of staff and informational resources for management systems development  High costs connected with management systems development  Necessity of the flexible approach to perspective network requirements and services Prerequisites of INsSMS creation

Statement of the Problem Development of the approach describing:  Use of modern methods for networks and telecommunications services management planning  Evolutionary approach to new management technologies, including Integration and flexibility in transition from OSI models to open distributed processing (ODP) Providing interactive domain model (IDM)  Consideration of the specific features of the Russian telecommunications networks  Consideration of the existing technical solutions for management and staff-organizational structure of the management centers  Use of convenient planning and designing procedures Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market

 Structure of transmission networks equipment  Structure of switched networks equipment  Structure of access networks and SS7 network equipment  Features of providing services  Plans of networks development and modernization considering its management  Features of existing management systems equipment  Existing staff-organizational structure of management centers Initial Data Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market

Special features of Russian PSTN  Availability of large number of analog networks with electromechanical switches  Availability of the private operators providing modern telecommunications services  By using, on networks of various maintenance methods (preventive, corrective, controlled)  Availability of users system of payment for local telephone calls  Availability of large numbers of the equipment suppliers of the separate operators  Necessity of provisioning of network operating processes in extreme situations Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market

Management Planning is a set of actions on development of the plan describing tasks and interconnected networks and services management processes and as well as management systems and management centers realizing these processes with the help of hardware, software and the personnel within the area of servicing Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market

Evolution of Approaches to Management Planning ? BML SML NML NEML NE Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market

Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market MANAGEMENT PLANNING is a basis of operators business strategy

Process А Function А Step 2 Step 1 Algorithm of Creating of Management Plan Process BProcess C Process D Management Processes Function BFunction C Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market

Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Function А Plan А Step 5 Step 4 Step 3 System D Center АCenter В System СSystem DSystem E Plan В Center А System С System E Center В Center А System СSystem E

The generalized algorithm of creating of management plan А7 Definition of the list of Management Systems to be realized on service and business management level А10 Selection of management products to meet the developed requirements А9 Developing of the technical requirements on realizing of Management Systems inside the IMS А6 Definition of the list of Management Systems to be realized on network management level А8 Developing of some versions of Management Systems interaction А5 Definition of the list of Management Systems to be realized on network elements management level А4 Distribution of set of all functions at hierarchical levels of the Integrated Management System А3 Decomposition of operations processes to functions, corresponding to TMN management functions А2 Developing of the list of operations processes on the basis of customers requirement А1 Analysis of initial data presented by customer Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market

Algorithm of creating of services management plan А7 Developing of some versions of service management systems and low-level management systems interaction А9 Selection of management systems on service management level to meet the developed requirements А6 Definition of set of service management systems А8 Developing of the technical requirements on realizing of Management Systems on service management level А5 Developing of some versions of Management Systems interaction on service management level for different management areas А4 Definition of the list of Management Systems to be realized on service management level А3 Definition of set of management functions for all management areas (problems) А2 Definition of the list of service management areas (problems) and analysis of service management processes А1 Analysis of initial data presented by customer Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market

Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Analysis of Initial Data (А1)  Systematization  Definition of management subsystems  Formation of approach to management subsystems creation  Analysis of existing and introducing services

BML SML NML NEML Structure of Operations Processes (А2, А3, А4) Function N Process of fault management.... Process of performance management.... Process of configuration management.... Process of security management.... Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Function 1 Function set group Function set

Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Example of NEML and NML Management Systems Determination EMS for A-type DTE EMS for B-type DTE NMS EMS for C-type DTE EMS for D-type DTE EMS for E-type DTE... A-type DTE NML NEML... B-type DTE... C-type DTE... D-type DTE... E-type DTE to INMS urban network rural network

Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Selection of Staff-Organizational Structure of the Management Centers (А5, А6)  Method of organization of management center  Use of management center staff  Territorial staff distribution  Staff time-schedule  Distribution of the LRUs  Definition of management centers and software support centers staff  Definition of management centers and software support centers workplaces number

Definition of Management Systems and Centres Interaction (А8) NEML  Definition of interaction algorithms  Definition of responsibilities for all staff categories NML  Definition of interaction algorithms  Definition of responsibilities for all staff categories Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market

Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Development of the technical requirements to realization of Management Systems (А9) NEML  On the basis of functions distribution among management levels  For every operations process  Considering existing requirements NML  On the basis of functions distribution among management levels  For every operations process  Considering existing requirements

Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Example of Selection of Management Products Satisfying the Developed Requirements (А10) NEML A-type switch B-type switch C-type switch D-type switch E-type switch NML Management system permitting urban network and rural network management on this management level N-type switch management system M-type switch management system K-type switch management system

Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Integrated Network Management System Functions  Representation of the whole network graphical chart  Alarm signals control  Recording of the alarm messages to a log-file  Transferring alarm messages to a certain format  Additional alarm messages urgency classification  Classification of alarm messages on urgency criteria  Different thresholds setting to the alarm messages  Alarm messages filtering  Alarm messages correlation  Alarm messages archive support  Alarm messages statistics support  Fault tickets management  Low-level remote access to the management systems  Customers management

Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Customer Interface Management Customer Requests Processing Service Configuration Service Problems Processing Service Restoration Customer QoS Management Quality Management Billing Tariffication Customer-related processes Service-related processes OTHER PROCESSES MONITORING PROCESSES Services Management Level Network Management Level SML and NML Processes Interaction

Types of information transmitted between SMS and NMS Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market

Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market NMS and SMS Integration

Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Mathematical Model of NMS and SMS Integration

Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market M C O A M F C A P S F A B ? OAMS-NE OAMS TMN OSS NMS EMS SMS BMS QSs One phase M | M | 1 M | G | 1 two phase M | M | 1  M | M | 1 M | G | 1  M | G | 1 four phase M | M | n 3  M | M | 1  GI | G | 1  GI | G | 1 two phase three phase four phase different types one phase two phase three phase M | M | 1... Developed Designing Process Modules

Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Configuration management Performance management Sequrity management SDH NETWORK MANAGEMENT INTEGRATION/CORRELATION SERVICE MANAGEMENT TELECOMMUNICATION NETWORK DATA TRANSMISSION NETWORK Basic Functional Architecture of Integrated Management SWITCH MANAGEMENT SS7 MANAGEMENT … MANAGEMENT Fault management Configuration management Performance management Sequrity management Fault management Configuration management Performance management Sequrity management Fault management Configuration management Performance management Sequrity management Fault management

Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Example of the Physical Architecture of Integrated Management TELECOMMUNICATION NETWORK DATA TRANSMISSION NETWORK Network Elements Level Network Elements Management Level Network Management Level Services Management Level EMS-SDH NMS-SDH Common MS-ATM Common MS-SS№7 EMS-X NMS-X INMS SMS

Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Documentation List on Integrated Management System Planning  Initial data for planning  Management systems configuration  Staff-organizational structure of management centers  Documentation on operation and maintenance of management systems  Documentation on operation and maintenance of managed equipment