© Carnegie Mellon University The CERT Insider Threat Center

2 Notices © Carnegie Mellon University This material is distributed by the SEI only to course attendees for their own individual study. Except for the U.S. government purposes described below, this material SHALL NOT be reproduced or used in any other manner without requesting formal permission from the Software Engineering Institute at This material was created in the performance of Federal Government Contract Number FA C-0003 with Carnegie Mellon University for the operation of the Software Engineering Institute, a federally funded research and development center. The U.S. Government's rights to use, modify, reproduce, release, perform, display, or disclose this material are restricted by the Rights in Technical Data-Noncommercial Items clauses (DFAR and DFAR Alternate I) contained in the above identified contract. Any reproduction of this material or portions thereof marked with this legend must also reproduce the disclaimers contained on this slide. Although the rights granted by contract do not require course attendance to use this material for U.S. Government purposes, the SEI recommends attendance to ensure proper understanding. THE MATERIAL IS PROVIDED ON AN “AS IS” BASIS, AND CARNEGIE MELLON DISCLAIMS ANY AND ALL WARRANTIES, IMPLIED OR OTHERWISE (INCLUDING, BUT NOT LIMITED TO, WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, RESULTS OBTAINED FROM USE OF THE MATERIAL, MERCHANTABILITY, AND/OR NON-INFRINGEMENT).

3 What is CERT? Center of Internet security expertise Established in 1988 by the US Department of Defense on the heels of the Morris worm that created havoc on the ARPANET, the precursor to what is the Internet today Part of the Software Engineering Institute (SEI) Federally Funded Research & Development Center (FFRDC) Operated by Carnegie Mellon University (Pittsburgh, Pennsylvania)

4 Who is a Malicious Insider? Current or former employee, contractor, or other business partner who  has or had authorized access to an organization’s network, system or data and  intentionally exceeded or misused that access in a manner that  negatively affected the confidentiality, integrity, or availability of the organization’s information or information systems.

5 Assist organizations in identifying indications and warnings of insider threat by performing vulnerability assessments assisting in the design and implementation of policies, practices, and technical solutions CERT Insider Threat Center – Mission based on our ongoing research of hundreds of actual cases of insider IT sabotage, theft of intellectual property, fraud, and espionage

CyberSecurity Watch Survey -1 CSO Magazine, USSS, CERT & Deloitte 607 respondents 38% of organizations have more than 5000 employees 37% of organizations have less than 500 employees Percentage of Participants Who Experienced an Insider Incident Source: 2011 CyberSecuirty Watch Survey, CSO Magazine, U.S. Secret Service, Software Engineering Institute CERT Program at Carnegie Mellon University and Deloitte, January 2011.

CyberSecurity Watch Survey % of respondentsDamage caused by insider attacks more damaging than outsider attacks Most common insider e-crime Unauthorized access to / use of corporate information (63%) Unintentional exposure of private or sensitive data(57%) Virus, worms, or other malicious code(37%) Theft of intellectual property(32%) Source: 2011 CyberSecuirty Watch Survey, CSO Magazine, U.S. Secret Service, Software Engineering Institute CERT Program at Carnegie Mellon University and Deloitte, January 2011.

8 CERT’s Insider Threat Case Database

9 CERT’s Case Collection Approach Ongoing collectionCases from1996 – present that occurred in the U.S. are coded in the CERT database SourcesCourt documents, interviews, media, investigators’ notes Big picture approachExamine technical, psychological, and organizational aspects of the problem ObjectiveAnalyze actual cases to develop information for prevention & early detection

10 Current Body of Work Incident Response Forensic Investigations (internal & external attacks) Controls Open source solutions Optimized configurations for commercial technology Risk scoring algorithms New functional requirements Standards Cases Models Assessments Lit Reviews Research Insider threat risk management process Workshops Senior Executive Workshops Demos VTE Modules Exercises

11 Points of Contact Insider Threat Technical Solutions Lead Joji Montelibano CERT Program Software Engineering Institute Carnegie Mellon University 4500 Fifth Avenue Pittsburgh, PA – Phone