1 Manage Casualty Operations

2 Terminal Learning Objective  Action: Manage the Casualty Operations Program  Condition: Given access to AR 25-50, AR , DA Form 1156, and FM 1-0 in a classroom environment.  Standard: The students will have met the standard of 70% accuracy, when they have: 1. Defined the principles of casualty operations 1. Defined the principles of casualty operations 2. Defined the use and purpose of forms used in casualty operations 2. Defined the use and purpose of forms used in casualty operations 3. Determined the principles of the casualty notification process 3. Determined the principles of the casualty notification process 4. Identified the purpose and content of letters of sympathy and condolence 4. Identified the purpose and content of letters of sympathy and condolence 5. Identified the responsibilities of each echelon related to casualty operations 5. Identified the responsibilities of each echelon related to casualty operations

3 References  AR 25-50, Preparing and Managing Correspondence  AR , Army Casualty Program  FM 1-0, Human Resources Doctrine, (FINAL DRAFT)

4 Outline  Principles of casualty operations  Casualty Feeder Card (DA Form 1156)  Casualty notification process  Letters of sympathy and condolence  Responsibilities of each echelon

5  Record, report, verify, and process casualty information from unit level to HQDA  Notify appropriate individuals and provide casualty assistance to the NOK Casualty Operations Mission

6 Casualty Program Functions  Casualty reporting  Casualty notification  Casualty assistance  Mortuary affairs  Line of duty determination

7 Casualty Operations Functions  Casualty Reporting

8 Casualty Defined  Any person declared lost to his or her organization by having been declared: Dead Diseased DUSTWUN Duty Status - Whereabouts Unknown RMC – Returned to Military Control Missing* Injured/ILL Very Seriously Wounded, Injured or Ill (VSI) Seriously Wounded, Injured or Ill (SI) Not Seriously Wounded, Injured or Ill (NSI) * Missing, MIA, Interned, Captured, Beleaguered, Besieged, Detained

9  Unique or bizarre circumstances that may generate media interest  Any casualty incident involving persons or special interest Active/retired general officers and designeesActive/retired general officers and designees Bn/Bde or higher level Cdrs in hostile fire areasBn/Bde or higher level Cdrs in hostile fire areas Advisory field grade officers in hostile fire areasAdvisory field grade officers in hostile fire areas Former/present Sergeants Major of the ArmyFormer/present Sergeants Major of the Army Government official/public figure under Army sponsorshipGovernment official/public figure under Army sponsorship Returned prisoners of warReturned prisoners of war Others identified by Director, CMAOCOthers identified by Director, CMAOC Special Interest/Categories

10  Anyone with knowledge reports via chain of command  Unit CDR initiates casualty information flow  Use DA Form 1156 (Casualty Feeder Report)  Bottom line: Report all casualties on the battlefield (American civilians, other services, Allied forces, and other unit’s soldiers) Wartime Casualties

11 Coordination  Medical – battalion aid station and medical company to monitor casualty status  Logistical – Mortuary affairs collection points, personal effects disposition with Battalion S4, movement of personnel  Provost Marshal – Straggler information  Investigation Officer – 15-6 investigations  Division Safety Office – Friendly fire incidents

12 Initial Casualty Reporting Items  #1 Casualty rpt type  #2 Type of casualty  #3 Casualty status  #4 Report number  #7 Personnel Type  #8 SSN  #9 Name  #12 Rank/grade (Service members only)  #13 Service  #14 Unit of assignment  #36 Incident date/time  #37 Incident place  #39 Circumstances  #40 Inflicting force (only if hostile related) Note: There are 92 possible items of information for a completed casualty report

13  Initial (INIT)  Status Change (STACH)  Supplemental (SUPP)  Prognosis or Progress (PROG)  Health and Welfare Types of Casualty Reports

14  Very Seriously Wounded, Injured, or ILL (VSI)  Seriously Wounded, Injured, or ILL (SI)  Not Seriously Injured or ILL (NSI)  Special Interest (SPEINT) Casualty Status

15  Intuitively simpler  Field deployable casualty reporting software  Standardizes casualty reports  Produces reports and queries for commanders  Unclassified system – data is FOUO E- Mail DCIPS Forward (DCIPS-FWD)

16 CheckonLearning

17 Outline  Principles of casualty operations  Casualty Feeder Card (DA Form 1156)  Casualty notification process  Letters of sympathy and condolence  Responsibilities of each echelon

18 DA Form 1156 (Front)

19 DA Form 1156 (Front) Mandatory Fields

20 DA Form 1156 (Back) Mandatory Fields

21 DA Form 1156 (Back) Authentication

22 CheckonLearning

23 Outline  Principles of casualty operations  Casualty Feeder Card (DA Form 1156)  Casualty notification process  Letters of sympathy and condolence  Responsibilities of each echelon

24 DD Form 93 / SGLV  DD Form 93 (Record of Emergency Data) Importance Importance Review/Update Review/Update  SGLV 8286 (Servicemember’s Group Life Insurance)

25 Casualty Notification  Line of Succession to Establish NOK  Responsibility of Notification  Manner of Notification  Selecting Casualty Notifiers  Notification Information  Hours of Notification  Do’s and Don’ts for Notification

26 Notification Rules  Notification Timelines (within receipt of INIT) Deceased, DUSTWUN, Missing – 4 hoursDeceased, DUSTWUN, Missing – 4 hours Injured or Ill casualties – 2 hoursInjured or Ill casualties – 2 hours  Frequent reasons for delays in notification: - Complex and non-traditional families - Distance to PNOK/SNOK location - PNOK/SNOK at work/on vacation - DD Form 93 info incorrect/missing

27 CONUS CACs LEW CAR HUA BLI HOO SAM SIL RIL LEV LEO POL RUC CAM/KNO KNO DRU MEA DIX LEE EUS BRA GOR JAC BEN STE MCP MDW BEL LEW

28 OCONUS CACs EUROPE (1st PERSCOM) KOREA (8th PERSCOM) JAPAN (Camp Zama) OKINAWA (10 th ASG) PUERTO RICO (Ft. Buchanan ) ALASKA (Ft. Richardson) HAWAII (Schofield Brks) KUWAIT (CENTCOM) Contingency CACs established as needed.

29 Casualty Notification Flow Casualty Occurs CMAOC Reporting CAC Notification of Next of Kin (NOK) If NOK is not in Reporting CAC or HSCAC region Supporting CAC If NOK is in Reporting CAC region Notification of Next of Kin (NOK) Assistance of NOK Home Station CAC Reporting CAC If NOK is not in Reporting CAC region, but in HSCAC region Notification of Next of Kin (NOK) Assistance of NOK

30 Theater Casualties Casualty Occurs Contingency CAC CMAOC Unit (DA FM 1156) BN S1 (Verify) BDE S1 (INIT Rpt) Notification And Assistance Procedures from Previous Slide

31 Casualty Assistance  Assist NOK immediately following a casualty  Assist in settling survivor benefit claims and survivor benefits  Assist in other personnel-related affairs  Serve as Army liaison to pass information between the Army and the family

32 CAO Packets  HQDA CAO guide  Veterans’ Affairs and Social Security Administration location and numbers  Telephone and addresses of officials who can provide assistance  Appendix A, AR and all required forms  List of service organizations, including Army Emergency Relief and Red Cross  Defense Finance and Accounting Service (DFAS) CAO guide  Uniform Resource Locators (URLs)  Guide for surviving family members

33 CheckonLearning

34 Outline  Principles of casualty operations  Casualty Feeder Card (DA Form 1156)  Casualty notification process  Letters of sympathy and condolence  Responsibilities of each echelon

35 Letters of Sympathy Description  Sent to PNOK of deceased  Separate letters sent to separated/divorced parents who are PNOK  Not sent when NOK is fully aware of casualty circumstances  Initiator is supervisor or unit commander Contingency – field grade commanderContingency – field grade commander  NOK may desire letter from previous commander

36 Letters of Sympathy Procedures  CONUS Casualty 24 hours after notification24 hours after notification  OCONUS Casualty 72 hours after incident or INIT report72 hours after incident or INIT report Contingency-7 days after incident or INIT reportContingency-7 days after incident or INIT report When CAC confirms notification of family member, CAC/Deployed G1 forwards letters of sympathy to the NOK.

37 Letters of Sympathy Content (Do include) Content should include:  Sincere and simple language  Answers to usual questions  Comfort the NOK Did not suffer Did not suffer Memorial Service/last rites Memorial Service/last rites  Other factual, important details

38 Letters of Sympathy Content (Do not include) Content should NOT include:  Unfitting compliments and ghastly descriptions  Photographs depicting casualties  In missing cases, statements to lose hope  Information that conflicts with previous data  Statements about posthumous promotion, decoration or award  Predominately military terms and abbreviations  Any statements that can be basis for claim

39 Letters of Condolence Primary situations:  Chain of command (other than immediate commander) wishes to express condolences to NOK  Immediate commander of a DA civilian employee

40 CheckonLearning

41 Outline  Principles of casualty operations  Casualty Feeder Card (DA Form 1156)  Casualty notification process  Letters of sympathy and condolence  Responsibilities of each echelon

42 Casualty Flow

43  HR personnel attached to medical facilities and theater mortuary affairs activities Mission is to obtain, verify, update and disseminate casualty informationMission is to obtain, verify, update and disseminate casualty information  When deployed, CLTs work directly for the Casualty Operations Division of the HRSC operating the theater CAC and provide support to hospitals and G-1 sections, unless otherwise determined by OPORD.  CLTs are resourced from organic personnel Casualty Liaison Teams (CLTs)

44 Agencies at Multiple Echelons  Battalion S-1 (Para. E-3)  Brigade/BCT S-1 (Para. E-4)  Division/Corps G-1 (Para. E-5)  Human Resources Sustainment Center (HRSC) (Para. E-6)  Theater Army Casualty and Records Center (TACREC) (Para. E-7/E-8)  Human Resources Command (HRC) Casualty and Memorial Affairs Operations Center (CMAOC) (Para. E-10)

45 CheckonLearning

46 Practical Exercise “The Light” Case Study

47 Terminal Learning Objective  Action: Manage the Casualty Operations Program  Condition: Given access to AR 25-50, AR , DA Form 1156, and FM 1-0 in a classroom environment.  Standard: The students will have met the standard of 70% accuracy, when they have: 1. Defined the principles of casualty operations 1. Defined the principles of casualty operations 2. Defined the use and purpose of forms used in casualty operations 2. Defined the use and purpose of forms used in casualty operations 3. Determined the principles of the casualty notification process 3. Determined the principles of the casualty notification process 4. Identified the purpose and content of letters of sympathy and condolence 4. Identified the purpose and content of letters of sympathy and condolence 5. Identified the responsibilities of each echelon related to casualty operations 5. Identified the responsibilities of each echelon related to casualty operations

48 Questions?