eXtensible Business Reporting Language September 23, 2013

XBRL Who is UTC? UTC quarterly close process UTC’s XBRL experience and project approach to date The facts versus the misconceptions “What’s in it for me?” The basics The benefits Conclusion 2 Agenda

XBRL 3 Who is UTC?

XBRL 4 Who is UTC?

XBRL 5 Who is UTC?

XBRL 6 UTC 2012 Segment Sales Otis CCS Pratt & Whitney UTAS Sikorsky 14% 12% 21% 29% 24%

XBRL 7 UTC 2012 Sales by Geography

XBRL 8 Product Diversity Military Aerospace & Space Commercial Aerospace Commercial & Industrial Aftermarket Original Equipment Manufacturing 21% 51% 28% 43%57% Net sales by type and as a percent of total net sales

Government Accounting Information Distribution Accounting & Reporting Guidance Holding Company Activity XBRL 9 Road to the quarterly close 7/1/13 10/26/13 Day 1 up to CARS CARS Day CARS +1 thru +3 Post CARS +3 9/30/13 Business Process Improvement Acquisition / Divestiture Activity Information Technology Technical Accounting Support for Segments SBS Services Ongoing Business Activity

XBRL 10 Financial reporting process timeline Pre-Close preparation New accounting standards Analyze transactions Support Businesses Maintain Financial Manual Provide Guidance Update deliverables Prepare Close calendar Analysis & Review Cash flow Balance sheet analysis Income statement analysis Disclosure Committee prep Geographic data CARS Day Business Units transfer data to UTC CFO Meeting Income Statement EPS One Timers FX Impact Restructuring Pre Qtr endDay 1 up to CARSCARS Day CARS +1 thru +3 Post CARS +3 10Q Filing Audit Committee Mailing / Teleconference Disclosure Committee – SEC Requirement Earnings Release Business Unit Close Period 10/9/13 10/25/13 10/22/13 10/21/13 10/17/13 10

XBRL 11 Suppliers to customers Customers External Reporting UTC Consolidation Business Unit Consolidation Base Unit Data (~ 7,000 HFM Entities, & ~3,000 HFM Users) Shareowners Disclosure Committee CEO CFO Investor Relations Shareowners

XBRL Participant in SEC’s Voluntary Filers Program (VFP) First to furnish complete quarterly & annual financial financials First company to subject furnishings to audit Member of XBRL, U.S. temporary Board of Directors, Domain, Communications & Taxonomy Steering Committees, Assurance Task Force and VFP Working Group Case studies, white papers, roundtables, articles & CiFIR participation First to file financials with US GAAP taxonomy 12 UTC’s XBRL experience

XBRL No knowledge of/experience with XBRL when began All efforts done in-house by financial reporting group; no involvement of Legal or IT Inexpensive to get started; quick learning curve Started with manageable effort; continued to build knowledge off of prior experience Built internal processes from beginning Anxious to move application of process beyond SEC reporting Used available resources liberally 13 UTC’s XBRL approach

XBRL Costly? Technical/IT project? Significant commitment of time and resources? Easy to do? Resources available? Process & tools robust? Is there really a market demand? Doesn’t this just benefit the regulators? 14 Facts versus misconceptions No Yes No

XBRL Consistency, accuracy, efficiency Enhanced ability to benchmark, analyze, validate, compare and access data Potential for significant reduction to manual effort Systemic access to data in multiple systems and applications Common source for multiple reporting requirements Inexpensive solution that does not require major system implementations 15 What’s in it for me?

XBRL TaxonomyA collection of standardized, machine readable tags TagsElectronic identifiers (“barcodes”) that provide information about a piece of financial information Must “extend” or customize when standard tag does not exist 16 Tags and taxonomies “Bar Coding” for business information

XBRL 4,819 UTC Asset - Balance Sheet Cash U.S. Dollars In millions Debit balance As of December 31, 2012 FASB ASC Tags and taxonomies

XBRL 18 XBRL Cloud

XBRL 19 Internal benefits ERP 10-Q in Word Edgar HFM ERP 10-Q in HTML 10-Q in XBRL Supplemental Data Review and Check Total Process Time: ~ 845 Hours

XBRL Internal benefits ERP Edgar HFM ERP Supplemental Data Total Process Time: ~ 700 Hours WebFilings 10-Q in HTML, XBRL, PDF 20

XBRL Other benefits: benchmarking & research UTC Form 10-KGE Form 10-KBoeing Form 10-K Honeywell Form 10-KLockheed Form 10-K 21

XBRL Other benefits: government reporting 22

XBRL 23 Past as prelude to the future 1970’s SEC forms filed in hard copy Company filings only available in hard copy 1983 EDGAR System development begins 1984 EDGAR filing pilot program launched 1992 Voluntary EDGAR filing program opened 1993 SEC begins requiring direct EDGAR filing Filings via direct transmission, diskette, or magnetic tape 1996 All domestic registrants required to file via EDGAR