Reclaiming Higher Ground: Creating Organizations that Inspire the Soul Reclaiming Higher Ground: Creating Organizations that Inspire the Soul The Secretan  Leadership Retreat

There is more to life than increasing its speed. Mahatma Gandhi

Performance

Since the invention of modern psychology by Carl Jung, Sigmund Freud and others 100 years ago, we have relied on our ability to manipulate, control and exploit the personality, and the ego, in order to motivate performance.

H DELAYERING H DOWNSIZING H RESTRUCTURING H RE-ENGINEERING H CUSTOMER SERVICE H TQM H SELF-DIRECTED TEAMS The Technology of PERSONALITY

H DELAYERING H DOWNSIZING H RESTRUCTURING H RE-ENGINEERING H CUSTOMER SERVICE H TQM H SELF-DIRECTED TEAMS SOUL The Technology of PERSONALITY

H VALUES H MEANING H BEAUTY H LOVE H TRUTH H HIGHER PURPOSE H INTEGRITY H TRUST H AUTHENTICITY Engaging the SOUL

“I get paid to make the owners of Coca-cola increasingly wealthy. Everything else is just fluff.” Fortune magazine Most Admired Companies Coca-Cola

Profit is like oxygen: essential for our survival but not the reason for our existence.

ServiceMasterServiceMaster

The story will ultimately be told in the changed lives of people. Bill Pollard, Chairman of ServiceMaster

King Arthur and the Knights of the Round Table

WHOM DOES IT SERVE? The Holy Grail

The Archetypes of Leadership The Warrior

The Archetypes of Leadership The Warrior The Mentor

The Archetypes of Leadership The Warrior The Mentor The Servant

Where love rules, there is no will to power; and where power predominates, there love is lacking. The one is the shadow of the other Carl Gustav Jung

WE ARE UNDER THE SAME SPELL...WE HAVE FORGOTTEN HOW TO ASK QUESTIONS

Asking the Right Questions H Are we building a Sanctuary?

Asking the Right Questions H Are we building a Sanctuary? H Do we make profits of which our souls can be proud?

The non-spiritual approach to people… “I should fire you, but I don’t believe in mixing business with pleasure”

Reengineering:

Dan Bollom, former CEO of Wisconsin Public Service Corporation

Asking the Right Questions H Are we building a Sanctuary? H Do we make profits of which our souls can be proud? H Do we tell the truth and keep our promises?

Asking the Right Questions H Are we building a Sanctuary? H Do we make profits of which our souls can be proud? H Do we tell the truth and keep our promises? H Are we communicating with the language of love not war?

“I need reassurance Miss Kimble. Send someone in on his hands and knees.”

Spirit the Wonder Dog

Asking the Right Questions H Is our work joyful?

FEARFEARDECAY IMPOTENCE LOW SELF-ESTEEM LOSS OF CONTROL STRESSSTRESS ACTH & CGRP SUPPRESSED IMMUNE SYSTEM DIS-EASE & BURN-OUT HYPOTHALAMUS & PITUITARY & PITUITARY

LOVELOVELEARNING MASTERY HIGH SELF-ESTEEM CONTROL INSPIR- ATION INSPIR- ATION IMMUNE SYSTEM ACTIVATED ACTIVATED “HIGH” HYPOTHALAMUS & PITUITARY & PITUITARY ENDORPHINS AND OPIATES

“Someday, after mastering the winds, the waves, the tides and gravity, we shall harness for God the energies of love, and then, for a second time in the history of the world, man will have discovered fire.” Pierre Teilhard de Chardin

There are 50 ways to leave your lover but only six exits on this plane. Southwest Airlines

Grace Grace: from gratus, Latin for pleasing divine influence; thoughtfulness towards others; good will; beauty and

NEVER GO TO SLEEP ANGRY WITH YOUR SPOUSE

Asking the Right Questions H Is our work joyful? H Is our work rewarding - to the personality and the soul?

l salary l bonus l perks l health benefit l vacation l promotion l motivation l title l incentive WE TEND TO REWARD THE PERSONALITY... HOW DO WE REWARD? l emptiness l meaninglessness l vague-depression l disillusionment about marriage, family, and relationship l a loss of values l yearning for personal fulfillment l a hunger for spirituality AND IGNORE THE NEEDS OF THE SOUL

The most frequently treated emotional complaints l emptiness l meaninglessness l vague-depression l disillusionment about marriage, family, and relationship l a loss of values l yearning for personal fulfillment a hunger for spirituality a hunger for spirituality Thomas Moore, Care of the Soul, 1992

Asking the Right Questions H Is our work joyful? H Is our work rewarding - to the personality and the soul? H Are we creating beauty - a Soulspace?

Beauty captivates the flesh in order to obtain permission to pass right through to the soul Simone Weil

Asking the Right Questions H Is our work joyful? H Is our work rewarding - to the personality and the soul? H Are we creating beauty - a Soulspace? H Do we win without creating losers?

The Mother Teresa Theory

Asking the Right Questions H Is our work joyful? H Is our work rewarding - to the personality and the soul? H Are we creating beauty - a Soulspace? H Do we win without creating losers? H Have we replaced rules with trust and judgment?

Nordstrom Department Stores

Asking the Right Questions H Have we eliminated bureaucracy and hierarchy - the negative energy of organizations?

Asking the Right Questions H Have we eliminated bureaucracy and hierarchy - the negative energy of organizations? H Do we nourish creativity?

“Now then, does anybody else have a stupid suggestion?”

Asking the Right Questions H Have we eliminated bureaucracy and hierarchy - the negative energy of organizations? H Do we nourish creativity? H Do we honor and invest in learning?

Asking the Right Questions H Have we eliminated bureaucracy and hierarchy - the negative energy of organizations? H Do we nourish creativity? H Do we honor and invest in learning? H Do we treat each other as sacred?

Quality as a Sacred Trust

Asking the Right Questions H Are we building a Sanctuary? H Do we make profits of which our souls can be proud? H Do we tell the truth and keep our promises? H Are we communicating with the language of love not war?

Asking the Right Questions H Is our work joyful? H Is our work rewarding - to the personality and the soul? H Are we creating beauty - a Soulspace? H Do we win without creating losers? H Have we replaced rules with trust and judgment?

Asking the Right Questions H Have we eliminated bureaucracy and hierarchy - the negative energy of organizations? H Do we nourish creativity? H Do we honor and invest in learning? H Do we treat each other as sacred?

“Look, Joanna, I’ve told you over and over, I don’t have time for caring and sharing when I’m moving and shaking.”

“Look, Joanna, I’ve told you over and over, I don’t have time for the soul when I’m focussed on personality.”

OURNEMANT of GOHORT

IT WILL TAKE COURAGE TO ASK THE RIGHT QUESTIONS, THAT WILL BREAK THE SPELL AND INSPIRE OUR SOULS...

Courage is the virtue on which all other virtues mount. Clare Booth Luce

Life is either a daring adventure, or nothing Helen Keller

Never doubt that a small group of thoughtful, committed people can change the world. Indeed, it is the only thing that ever has. Margaret Mead

Is your work smaller than your soul? Mathew Fox, “The Reinvention of Work, 1994, HarperSanFrancisco

WHOM DOES IT SERVE? The Holy Grail