Understanding the value and path to QAD's Business Process Management (BPM) Mary Ann Guthrie, QAD Sr. Director of Research & Development Kevin Schantz, QAD Software Architect QAD Business Process Management (BPM)

2 What is Business Process Management? QAD BPM Overview Demonstration QAD BPM for March 2013 QAD BPM Roadmap Questions Agenda QAD Business Process Management (BPM)

3 The following is intended to outline QAD’s general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, functional capabilities, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functional capabilities described for QAD’s products remains at the sole discretion of QAD. Safe Harbor Statement QAD Business Process Management (BPM)

4 BPM Overview QAD Business Process Management (BPM)

5 Maps to Navigation QAD Business Process Management (BPM)

6 Menu-Driven Systems QAD Business Process Management (BPM) Processes hidden No active monitoring Difficult to manage No task ownership Difficult to adapt Unaware of status

7 Process-Driven Systems QAD Business Process Management (BPM) Visualize your processes Control & automate Collect metrics Improve process agility Facilitate optimization Traditional Application BPMS Application

8 Select Menus to Explicit Processes QAD Business Process Management (BPM)

9 BPM Benefits QAD Business Process Management (BPM) Visibility -Create Living Process Models & Monitor Status Control -Manage tasks and responsibility Measurement -Drive continuous improvement

10 What is Business Process Management? QAD Business Process Management (BPM) The discipline of building, measuring and improving the efficiency and effectiveness of business processes within an Enterprise

11 QAD BPM QAD Business Process Management (BPM)

12 QAD Business Process Management QAD Business Process Management (BPM) Foundation: -Visualization -Automation -Control Advanced: -Measurement -Continuous Improvement QAD Business Process Management

13 Error prone paper/ based processes Cannot monitor process status Data ownership unclear or not defined Cumbersome processes -Out of date and inefficient -Difficult to communicate changes QAD BPM provides a structured approach to address these challenges! Common Process Pain Points QAD Business Process Management (BPM)

14 Visualization – Processes Modeling QAD Business Process Management (BPM) Define task ownership Link to QAD screens Set priority & duration Include instructions

15 Monitor active processes Real-time process status, task assignments View & create process-specific comments Visualization – Active Processes QAD Business Process Management (BPM)

16 Visualize processes status Visualization – Active Processes QAD Business Process Management (BPM) Complete Active Waiting

17 To Do list Group Task Ownership Drill Down Visualize/Control Tasks QAD Business Process Management (BPM) Release Tasks Re-assign Tasks Complete Tasks

18 Direct access to application function, with context Visualize/Control Your Tasks QAD Business Process Management (BPM)

19 Item Creation Customer Creation Supplier Creation Sales Order Credit Hold/Review QAD Standard Processes QAD Business Process Management (BPM)

20 Improve/streamline process execution -Automate task handover Explicit process, task & data ownership -Improve data quality Improve process status visibility Facilitate process change/agility Value QAD Business Process Management (BPM)

21 BPM Demonstration Customer Creation QAD Business Process Management (BPM)

22 QAD BPM March 2013 Release QAD Business Process Management (BPM)

23 Limited Availability -Active maintenance license required EE or later -Any SE release Embedded in QAD Enterprise Applications No QAD application changes -Leverage existing application screens Out-of-the-box standard processes QAD BPM QAD Business Process Management (BPM)

24 Current status -Limited Availability (Approval required) -QAD Services required for Implementation and Fit to Business Supported releases -QAD 2011 EE+ -QAD SE (Any release) Dependencies -QXtend Net UI QAD BPM March 2013 Release QAD Business Process Management (BPM)

25 Customer Profile -Usually Medium to Large organization with good understanding of business process -Error prone manual paper/ -based processes -Need to orchestrate the execution of a process across an organization Limited Availability - Fit to Business QAD Business Process Management (BPM)

26 5 Early Adopters in total All implemented “Item Creation” Customer & Supplier also common interest Mueller Industries – Live 2012 Planned for February/March Ralcorp Frozen Foods -US Tsubaki -IMRIS Early Adopters QAD Business Process Management (BPM)

27 QAD BPM Roadmap QAD Business Process Management (BPM)

28 What is QAD BPM? QAD Business Process Management (BPM) Foundation: -Visualization -Automation -Control QAD Business Process Management Advanced: -Measurement -Continuous Improvement

29 QAD BPM Roadmap QAD Business Process Management (BPM) Existing QAD EA Processes New/Non QAD Processes QAD ERP processes Tailor to your business Measure performance. Analyze metrics. New QAD processes available from the QAD Store Freedom to model and build new processes with non-QAD process steps Phase I Automation Phase II Measurement Phase III Modeling

30 Streamline your processes with QAD BPM With QAD BPM, your processes can be: Visualized, Automated, Controlled Summary QAD Business Process Management (BPM)

31 Join us in San Antonio, TX May 6-9, 2013 Early Bird Ends Soon! Building the Effective Enterprise

32 Mary Ann Guthrie, Sr. Director of R&D Kevin Schantz, Software Architect Richard Day, BPM Sr. Product Manager For more information QAD Business Process Management (BPM)

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