Does Background Music Influence What Customers Buy?

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Presentation transcript:

Does Background Music Influence What Customers Buy? Market researchers suspect that background music may affect the mood and buying behavior of customers. One study in a supermarket compared three randomly assigned treatments: no music, French accordion music, and Italian string music. Under each condition, the researchers recorded the numbers of bottles of French, Italian, and other wine purchased. Here is a table that summarizes the data:

(a) Calculate the conditional distribution (in proportions) of the type of wine sold for each treatment. (b) Make an appropriate graph for comparing the conditional distributions in part (a). (c) Are the distributions of wine purchases under the three music treatments similar or different? Give appropriate evidence from parts (a) and (b) to support your answer.

(c) The type of wine that customers buy seems to differ considerably across the three music treatments. Sales of italian wine are very low (1.3%) when French music is playing but are higher when italian music (22.6%) or no music (13.1%) is playing. French wine appears popular in this market, selling well under all music conditions but notably better when French music is playing. For all three music treatments, the percent of other wine purchases was similar.

Find the expected counts in the wine and music experiment

The tables show the observed and expected counts for the wine and music experiment. Calculate the chi-square statistic.

Chi-Square Test for Homogeneity H0: There is no difference in the distribution of a categorical variable for several populations or treatments. Ha: There is a difference in the distribution of a categorical variable for several populations or treatments. Start by finding the expected counts. Then calculate the chi-square statistic χ2 statistic has approximately a chi-square distribution with degrees of freedom = (number of rows − 1) (number of columns − 1). The P-value is the area to the right of χ2 under the corresponding chi-square density curve.

Conditions: Use this test when Random The data come from separate random samples from each population of interest or from the groups in a randomized experiment. Large Sample Size All expected counts are at least 5. Independent Both the samples or groups themselves and the individual observations in each sample or group are independent. When sampling without replacement, check that the individual populations are at least 10 times as large as the corresponding samples (the 10% condition).

Does Background Music Influence What Customers Buy? P-value and conclusion H0: There is no difference in the distribution of a categorical variable for several populations or treatments. Ha: There is a difference in the distribution of a categorical variable for several populations or treatments. The small P-value of 0.0011 gives us convincing evidence to reject H0 and conclude that there is a difference in the distributions of wine purchases at this store when no music, French accordion music, or italian string music is played. Furthermore, the random assignment allows us to say that the difference is caused by the music that’s played.

The Pennsylvania State University has its main campus in the town of State College and more than 20 smaller “commonwealth campuses” around the state. The Penn State Division of Student Affairs polled separate random samples of undergraduates from the main campus and commonwealth campuses about their use of online social networking. Facebook was the most popular site, with more than 80% of students having an account. Here is a comparison of Facebook use by undergraduates at the main campus and commonwealth campuses who have a Facebook account:

Do these data provide convincing evidence of a difference in the distributions of Facebook use among students in the two campus settings? 1. Calculate the conditional distribution (in proportions) of Facebook use for each campus setting. For the main campus: several times a month or less, 6.0%; at least once a week, 23.6%; at least once a day, 70.3%. For the commonwealth campuses: several times a month or less, 12.1%; at least once a week, 25.0%; at least once a day, 62.8%. 1. State appropriate null and alternative hypotheses for a significance test to help answer this question. 2. Calculate the expected counts. Show your work. 3. Calculate the chi-square statistic. Show your work. Main campus: several times, 77.56; once a week, 220.25; once a day, 612.19. Commonwealth campus: several times, 53.44; once a week, 151.75; once a day, 421.81. χ2 = 19.489 4. Find and interpret the P-value from the calculator in context. 5. What conclusion would you draw? Justify your answer.

Since the P-value was so small, reject H0 Since the P-value was so small, reject H0. It appears that the distribution of Facebook use is different among students at Penn State’s main campus and students at Penn State’s commonwealth campuses.

Are Cell-Only Telephone Users Different? Random digit dialing telephone surveys used to exclude cell phone numbers. If the opinions of people who have only cell phones differ from those of people who have landline service, the poll results may not represent the entire adult population. The Pew Research Center interviewed separate random samples of cell-only and landline telephone users who were less than 30 years old. Here’s what the Pew survey found about how these people describe their political party affiliation:

(b) Do these data provide convincing evidence that the distribution of party affiliation differs in the cell-only and landline user populations? Carry out a significance test at the α = 0.05 level. (a) Construct an appropriate graph to compare the distributions of political party affiliation for cell-only and landline phone users.

STATE: We want to perform a test of H0: There is no difference in the distribution of party affiliation in the cell-only and landline populations. Ha: There is a difference in the distribution of party affiliation in the cell-only and landline populations. at the α = 0.05 level. PLAN: If conditions are met, we should use a chi-square test for homogeneity Random Large Sample size Independent

Do: A chi-square test on the calculator gave Test statistic: P-value Using df = (number of rows − 1)(number of columns − 1) = (3 − 1)(2 − 1) = 2, the P-value is 0.20 CONCLUDE: Because our P-value, 0.20, is greater than α = 0.05, we fail to reject H0. There is not enough evidence to conclude that the distribution of party affiliation differs in the cell-only and landline user populations.

Canada has universal health care Canada has universal health care. The United States does not but often offers more elaborate treatment to patients with access. How do the two systems compare in treating heart attacks? Researchers compared random samples of 2600 U.S. and 400 Canadian heart attack patients. One key outcome was the patients’ own assessment of their quality of life relative to what it had been before the heart attack. Here are the data for the patients who survived a year: 1. Construct an appropriate graph to compare the distributions of opinion about quality of life among heart attack patients in Canada and the United States.

2. Is there a significant difference between the two distributions of quality-of-life ratings? Carry out an appropriate test at the α = 0.01 level.

Cocaine Addiction Is Hard to Break Cocaine addicts need cocaine to feel any pleasure, so perhaps giving them an antidepressant drug will help. A three-year study with 72 chronic cocaine users compared an antidepressant drug called desipramine with lithium (a standard drug to treat cocaine addiction) and a placebo. One-third of the subjects were randomly assigned to receive each treatment. Here are the results: (a) Make a graph to compare the rates of cocaine relapse for the three treatments. (b) Are the differences between the three groups statistically significant at the 1% level? Give appropriate evidence to support your answer.

Shopping at secondhand stores is becoming more popular and has even attracted the attention of business schools. A study of customers’ attitudes toward secondhand stores interviewed separate random samples of shoppers at two secondhand stores of the same chain in two cities. The table shows the breakdown of respondents by gender

Minitab output from a chi-square test and from two-sample z procedures for comparing two proportions is shown below. Use technology to find the P-values accurate to 5 decimal places for both significance tests. Confirm that these values are the same.

Exercises on page 695 & 724 # 19-22, 27, 29, 31, 33, 35, 43