1 WORKING IN TEAMS by JUDY KHO

Teams “A team is a group of people working toward a common goal.”

Session Objectives Identify effective teams Recognize stages of team development Use strategies to build effective teams

TEAM WORK Amount of energy used to reach goals How easily they achieve them and how satisfying the outcome is directly related to their level of teamwork Teamwork is a team that works

Characteristics of Effective Teams Mission clearly defined with measurable objectives Ability to resolve issues rather than avoid them Idea and thought contributions by every member

Members who feel empowered to do the best they can Members who actively listen to one another Members who support and trust one another

Enthusiasm, boldness and willingness to take risks Willingness to hear and accept others’ ideas The ability to build on each others’ ideas Ability and willingness to communicate openly A sense of humour

Interaction Accountability Commitment to goals Shared planning and decision-making

Characteristics of Dysfunctional Teams Excessively aggressive behaviour Group members who compete for leadership Getting off track Members who argue for argument’s sake

Splintering of communication Suspending ideas in mid-air Domination by special interests Being excessively entertaining

Autocratic decision-making methods Lack of respect for others’ opinions and needs Decisions biased towards leaders wants

Stages of Team Development Forming Storming Norming Performing

Forming Get acquainted Set goals Awareness

Storming Challenge Conflict Negotiate

Norming Share Understand Cooperate

Performing Togetherness Productivity Achievement

IDEAL TEAMWORK SITUATION More likely to accept responsibility of belonging Participate readily and actively Likely to persevere and work well whether supervise or not Interact often and positively

Listen to others and more likely to accept other’s opinion Express ideas openly and try to influence others; do not hold beliefs in cement Willing to reconsider opinion and change minds showing reasonable and flexible attitude

SUMMARY A Team is like a flock of geese It is easier to get where you’re going together than alone A Team is like symphony It takes all the different instruments to make beautiful music A Team is like your relatives You do not always get to choose them A Team is like healthy plant Nurture it and watch it grow!

Session Objectives Identify effective teams Recognize stages of team development Use strategies to build effective teams

LESSONS OF THE GEESE

In the fall when you see geese heading south for the winter flying along in the "V" formation,

LESSONS OF THE GEESE you might be interested in knowing what science has discovered about why they fly that way.

LESSONS OF THE GEESE It has been learned that as each bird flaps its wings, it creates uplift for the bird immediately following.

LESSONS OF THE GEESE By flying in a "V" formation, the whole flock adds at least 71% greater flying range than if each bird flew on its own.

LESSONS OF THE GEESE Quite similar to people who are part of a team and share a common direction get where they are going quicker and easier,

LESSONS OF THE GEESE because they are traveling on the trust of one another and lift each other up along the way.

LESSONS OF THE GEESE Whenever a goose falls out of formation, it suddenly feels the drag and resistance of trying to go through it alone,

LESSONS OF THE GEESE and quickly gets back into formation to take advantage of the power of the flock.

LESSONS OF THE GEESE If we have as much sense as a goose, we will stay in formation and share information with those who are headed in the same way that we are going.

LESSONS OF THE GEESE When the lead goose gets tired, he rotates back in the wings and another goose takes over. It pays to share leadership and take turns doing hard jobs.

LESSONS OF THE GEESE The geese honk from behind to encourage those up front to keep their speed.

LESSONS OF THE GEESE Words of support and inspiration help energize those on the front line, helping them to keep pace in spite of the day-to-day pressures and fatigue.

LESSONS OF THE GEESE It is important that our honking be encouraging. Otherwise it's just … well … honking!

LESSONS OF THE GEESE Finally, when a goose gets sick or is wounded and falls out, two geese fall out of the formation and follow the injured one down to help and protect him.

LESSONS OF THE GEESE They stay with him until he is either able to fly or until he is dead, then they launch out with another formation to catch up with their group.

LESSONS OF THE GEESE When one of us is down, it's up to the others to stand by us in our time of trouble.

LESSONS OF THE GEESE If we have the sense of a goose, we will stand by each other when things get rough …

LESSONS OF THE GEESE We will stay in formation with those headed where we want to go.

LESSONS OF THE GEESE The next time you see a formation of geese, remember their message:

LESSONS OF THE GEESE "IT IS INDEED A REWARD, A CHALLENGE AND A PRIVILEGE TO BE A CONTRIBUTING MEMBER OF A TEAM"

LESSONS OF THE GEESE Now that’s what we call… Team Spirit Now that’s what we call… Team Spirit

Our Team