Tactical Leadership Class #4 Level One Techniques

Leadership Technique and Consequence 1.LEVEL ONE TECHNIQUES: Pay, rewards, punishments, threats, coercion, intimidation 2.Level Two Techniques: logic, data, evidence, reason, statistics, charts, analysis 3.Level Three Techniques: vision, purpose, values, stories, music, symbols, strategy, TPOV BUY-IN 1.Passion 2.Engagement 3.Agreement 4.Compliance 5.Apathy 6.Passive Resistance 7.Active Resistance

3 Figure Test

The Figure Test What did you see in these images? 4

The Ultimate Projective Test 5

ENVIRONMENT ACTIVE Responses from Person A 6 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Pushing a button Lifting a box Holding a cue stick Drinking a coke Reaching for a can Examining a bear track A

Responses from Person B and Person C 7 “Turn left at the light.” Jumping up and down saying “Stop!” Choreographer explaining steps Social drinker “She’s this tall now.” Demonstrating fetal position C PEOPLE DIRECTION Conductor giving instructions Coach ranting at the team “DO it this way!” “I’m the boss.” “Follow me, big guy!” “Get down like this.” B PEOPLE COMMUNICATION

Responses from Person D and Person E 8 PEOPLE AGGRESSION Poking someone’s chest Jumping on someone Boxing Slapping someone Pulling out a knife Killing an insect D PEOPLE EXHIBITION Pointing to his new car Victory in the end zone “That’s what I think!” Singing on stage Character in a play Cannonball in a public pool E

9 PEOPLE AFFECTION Saying “Good Pass!” Toddler hugging father Dancing close Touching her face Putting arm on friend’s shoulder “Are you ok?” F PEOPLE DEPENDENT “Do I go this way?” “Help me!” “You show me the way.” Hitchhiking “I can’t reach it!” Feeling depressed G Responses from Person F and Person G

Figure Test Scoring Categories Environment – Active – Passive People – Affection – Aggression – Communication – Direction – Dependent – Exhibition Other 10

Drawing Inferences from the Figure Test: Steven Taylor 11

Carrie Baugh 12

Your data … 13

Active Listening Empathy or “reflective listening” GOAL GOAL: to understand the other. Attend to Content AND Emotion Put your own VABEs aside for the moment Under-reaching = ‘parroting’, trust goes down Over-reaching = ‘interpretation,’ trust goes down Know when to use, when not to.