Today’s Helicopter Parents: Giving them a place to land at the University of New Hampshire!
Helicopter Parents What’s a “Helicopter Parent? What’s a college or university to do?
The Parent Background Parent Portal solution Demonstration Technical details Reaction from parents & partners
Grant direct access Create a way for parents to pay on-line Give them a sense of student’s world Give them access to on-line information, deadlines, etc. Save $30,000 annually Enable direct communication
How to grant access? Use Blackboard’s portal, MyUNH Broad adoption of MyUNH— 1004 faculty, 14, 470 students 54% of all UNH courses Over 650 organizations 5 applications
How did we do it? Leveraged previous work integrating SIS Partnered with Business Services Secured a Parent’s Association Grant Formed Project Team Held focus groups Consulted Legal Counsel
Functional Workflow Student creates account for parent Parent username auto-generated with username & temporary password Parent uses “Login Help” tab to set password Parent logs in to Bb
Student Creates Parent Account
Parent Creates Account
Parent Logs in to MyUNH
Parent Accesses Student Information
Legal Implications FERPA Work with Cornell Parent’s account “child” of student’s account
What do parents think? 8,141 active parent accounts Represents about 7,000 students Turn off “authorized payer” option in April Survey data: positive response— 65% agree easy to access (7% neutral) 60% agree easy to find info (14% neutral) 15-character password
What do parents think? About 4% of parents get “locked out” Parents want access to other information Positive reaction to communication Survey fall 2007 garners 68% return rate Business Services vital to current business practice Removing “Authorized Payer” in April
Time for your questions! Computing & Information Services University of New Hampshire Durham, NH 03824