WONDER CURIOSITY SKEPTICISM FRUSTRATION ANGER FEAR How People React To Magic.

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Presentation transcript:

WONDER CURIOSITY SKEPTICISM FRUSTRATION ANGER FEAR How People React To Magic

WONDERFEAR EXPANSION CONTRACTION CURIOSITY SKEPTICISM FRUSTRATIONANGER

Problem Solving Define the problem Gather Information Form Hypothesis Test Analyze Results Conclusion

FILTERSFILTERS I.R. External Event Communication DeleteDistortGeneralize

PARIS IN THE THE SPRING

FEATURE FILMS ARE THE RE- SULT OF YEARS OF SCIENTI- FIC STUDY COMBINED WITH THE EXPERIENCE OF YEARS

Assumptions Expectations Values What’s your lens?

Values + Vision = Mission

Current Reality Envisioned Future “Significant creative energy is generated when you can see clearly where you are and where you want to be. When the distance between the two is clearly visible in your mind, a natural tension builds that can be resolved only by discovering and implementing new ideas.” Doug Hall, Author, Jump Start Your Business Brain

Stress Producing Humor P okes fun at other peoples individual short comings. R eflects anger. O ffends with inappropriate use of sexual references or profanity. D ivides a group by put-downs. U ses stereotypes to denigrate a person or group. C reates a cruel, abusive and offensive atmosphere. I s insensitive to what causes others real pain. N egates self-confidence. G ives license to hurt somebody.

Stress Reducing Humor R educes tension by joking about universal human frustrations and faults.. E ncourages people to relax an laugh. D elights in poking fun at oneself. U nites people by building rapport. C reates a supportive atmosphere of fun and caring. I ncludes everybody in the good time. N otes the positive aspects of human relationships. G ives everybody a chance to participate.

Philip Harris, President & CEO, PJM InterConnection

“The shortest distance between two people is a smile.” Victor Borge

How People React to Ideas 1. Verbal Idea Killers 2. Non-Verbal Idea Killers 3. Verbal Idea Support 4. Non-Verbal Idea Support

Rule of Agreement Say “Yes” to your partner Make your partner look good

Constraints Constraints Stimulate Creativity

Limerick There once was a guy from the moon, Whose birthday was the 30th of June. He was a man with no hair. And he’d never breathed air. But, boy, could he carry a tune.

CONFLICT

Conflict Handling Modes (Thomas & Kilman, 1974) ModeLevel of Level of AssertivenessCooperation AvoidingLow (Lose)Low (Lose) CompetingHigh (Win)Low (Lose AccommodatingLow (Lose)High (Win) CompromisingModerate (Win Some)Moderate (Lose Some)

Conflict Handling Modes (Thomas & Kilman, 1974) ModeLevel of Level of AssertivenessCooperation AvoidingLow (Lose)Low (Lose) CompetingHigh (Win)Low (Lose AccommodatingLow (Lose)High (Win) CompromisingModerate (Win Some)Moderate (Lose Some) CollaboratingHigh (Win)High (Win)

E-A-R Technique Empathize Attend Respond

FEARWONDER CURIOSITY SKEPTICISM FRUSTRATION ANGER

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