Crime & Criminal Tracking Network System (CCTNS) www.pwc.com Crime & Criminal Tracking Network System (CCTNS)

Agenda CCTNS – An Overview CCTNS- Coverage & Progress CCTNS in Sikkim CCTNS, SIkkim

CCTNS- An Overview 1 CCTNS, SIkkim

Crime & Criminal Tracking Network System CCTNS - Overview Crime & Criminal Tracking Network System Conceived by Ministry of Home Affairs MMP (Mission Mode Project) under NeGP Objective To improve policing systems To facilitate better crime & criminal tracking Focus More service channels to stakeholders Easier sharing of data between Centre and States Stakeholders MHA/NCRB,Police Departments,Citizens,Businesses, and State Departments CCTNS, SIkkim

Objectives Make the Police functioning citizen friendly and more transparent by automating the functioning of Police Stations. Improve delivery of citizen-centric services through effective usage of ICT. Provide the Investigating Officers of the Civil Police with tools, technology and information to facilitate investigation of crime and detection of criminals. Improve Police functioning in various other areas such as Law and Order, Traffic Management etc. Facilitate Interaction and sharing of Information among Police Stations, Districts, State/UT headquarters and other Police Agencies. Assist senior Police Officers in better management of Police Force Keep track of the progress of Cases, including in Courts Reduce manual and redundant Records keeping CCTNS, SIkkim

CCTNS- Coverage & Progress 2 CCTNS, SIkkim

Coverage CCTNS 35 States & UTs 14000+ PS 6000+ Higher Offices Rs. 2000 Crores Implementation by 2012 CCTNS, SIkkim

Methodology A Central Project Management Consultant appointed for assisting NCRB in framing Scope for national level implementation and ToR for selection of Software Development Agency States to appoint a State PMC A Central PMU constituted for program management Development of a Core Application Software Option to state to add up functionalities on specific requirement at state level State to appoint SI for statewide implementation, including hardware and customization of CAS State to set up a State level PMU for managing implementation CCTNS, Sikkim

Progress of CCTNS across the country State Project Management Consultants (SPMC) appointed in all States & UTs PIM Reports submitted by 13 States and other States to complete by end of October Central Project Management Unit (PwC) and Software Development Agency (Wipro) appointed by NCRB CPMU currently evaluating submitted PIMs SDA has visited states like Karnataka, Tamil Nadu, Andhra Pradesh, Kerala, Gujarat to study best practices followed and understand requirements Implementation to be completed by 2012 CCTNS, Sikkim

Core Application Software (CAS) Would ensure uniform distribution of basic policing functionalities across all States Certain functionalities developed at NCRB by SDA, for uniform functionalities across the country Petition Mgmt. Abandon property Complaint & FIR PCR Call Interface Portal Investigation Mgmt Records & Query Prosecution Mgmt Email & messaging CCTNS, Sikkim

CCTNS in Sikkim 3 CCTNS, SIkkim

Best Practices Studied National E – police Station in Gujarat E-FIR in Himachal Pradesh E-COPS in Andhra Pradesh E-policing systems in Kerala and Karnataka Municipal Corporation e-initiatives in Delhi International E-filing of cases in Texas E-services in Estonia’s Police Information System Online Policeing Systems of Singapore Police and Scotland Yard,UK CCTNS, Sikkim PwC 12

Channels for Service Delivery Police Offices Telephone SMS Mobile Phone Internet Portal E mail CCTNS, Sikkim

Hardware at Police Stations Desktop PCs UPS Multi Function Devices Duplex Laser Printers Generators for power backup Electronic Pens Digicam Laptops Fingerprint Readers CCTNS, Sikkim PwC

Network Connectivity Police Stations to be connected mainly by BSNL broadband VSAT connection proposed at remote locations not reachable through broadband. PHQs to have BSNL leased line Sikkim SWAN to be used as Secondary Network, to ensure backup connectivity CCTNS, Sikkim PwC

Sikkim CCTNS Core Application Software Petition Mgmt. Abandon property Complaint & FIR PCR Call Interface Investigation Mgmt Records & Query Prosecution Mgmt Email & messaging Foreigners Registration Bi-Lingual Support Automated Number Plate Reading HRMS Permit Application Service Verification Inventory Mgmt. Traffic Mgmt. Vehicle Verification Portal Automation of Registers CAS modules Hotel Management Sikkim Specific Duty Deployment Biometrics Grievance Redressal CCTNS, Sikkim PwC

Types of Training % TO BE COVERED Training Program Group A Group B Attributes Designations Numbers A Senior administration Highly qualified Control point functionaries Highly receptive to change High level of awareness about technology and re-designed processes Decision making agencies All senior officers including DGP, ADGP, IG, DIG, SSP, SP, ASP and DSP 100 B Work flow functionaries High citizen interface Medium level of technology awareness All Inspectors, SIs and ASIs 330 C Field staff Low technology awareness All Head Constables, Constables and clerks 4200 Training Program Group A Group B Group C % TO BE COVERED Awareness and sensitization of benefits of IT 100% 5% 1% Basic Computer Awareness & Role based training for application Users 80% 40% Trainers Training 0% 0.25% System Administration & Training 4% CCTNS, Sikkim PwC

CCTNS Training Institutes in Sikkim Training Institution Type Number Recruit Training Centers 2 Police Training Center 1 CCTNS, Sikkim PwC

PwC as Sikkim SPMC Detailed study of processes and police structure in the state Studied National/ International Best Practices to design reengineered processes Constant interaction with Stakeholders like Citizens, Police Officers, NCRB & others Designed Capacity Building, Change Management, Data digitization, Business Process reengineering, Project Implementation and Monitoring Strategies Project Implementation & Monitoring Report submitted

THANK YOU CCTNS, Sikkim PwC