Uporaba informacijskega sistema ISARR Modul za vnos podatkov MVP Jernej Ladinik, Boris Kodelja Ljubljana, Introduction to ISARR Ljubljana, 2011

Content of the presentation General information about the ISARR Purpose and objectives of the ISARR ISARR and support processes Single Entry Point as a gateway ISARR in figures Arhitecture of the ISARR User support center

General information about the ISARR ISARR is a modern designed international information system that provides one-stop implementation of key processes that are necessary for monitoring the implementation of various development programs, operations and project implementation and reporting on results and their analysis. IS ISARR has developed Republic of Slovenia, its operator is the Government of the Republic of Slovenia for Local Self- Government and Regional Policy (GORP), acting as the Managing Authority (MA) for the European cohesion policy and European territorial cooperation. Basis for the establishment of the system: Slovenia's Development Strategy (SDS), National Development Programme of the Republic of Slovenia (DRP), Law on balanced regional development and EU Regulations 1260/99, 438/01, 1083/06 and 1828/06.

Purpose and objectives of the ISARR Providing support to all processes of preparation and implementation of development programs and to facilitate their monitoring in one place. Combining or integrating different information systems aiming at state development policies. Systematizing collected data under the principles of collection and compilation of statistical data, taking into account the different needs of analysts and reporters. Supporting the lowest level of data collection (supporting data entry close to source creation). Providing support to the process of storing and archiving documents. Supporting as much as possible processes to beneficiaries and other participants, thus reducing their administrative burden (e-store, e- certification, e-signatures, etc.).

ISARR supports processes: Planning at the level of development programs, operations and projects; Implementation at the level of operations and projects; Payment at the level of operations, projects and schemes of State aid; Drawing at the level of operations; Support processes: Systemically controlled user access through a single site (single entry point); System and user administration; Analysis and presentation of data; Connectivity with other IS (1x data acquisition used anywhere).

Module for reference system Administration Data entry Setting implementation of development programs Maintening of code lists Setting processes At the level of development priorities At the level of priority programs At the level of instruments

Module for public tenders E-application PT setting Implementation Electronic submission of applications Information about PT (content, finance, time data) Administrative relevance and conditions Commissions, measures and evaluation of applications Process of opening and selection of applications Process of complaints Automation of documents

Planning process support Level planningData entrySettings and reporting Operations Projects / Phases Sets Contextual data Financial plans Legal basis Physical outputs About planned allocations and physical outputs Settings affecting the implementation process

Implementation process support Detailed planningRealization Reporting and implementation control Entry of natural persons and business entities Breakdown of activities into tasks Enter and apply documents Preparation of partial or prepayment reports Reporting on physical outputs Review and validation of partial reports Review and validation of joint reports Preparation of joint reports or prepayment reports (AfR and AfRP)

Support for the payments from state budget Application for Reimbursement (AfR) Application for Reimburesemnt prepayment (AfRP) Review of submitted AfR, validation and rejection Reporting about irregularities and editing incorrectly entered data Preparation of data for entering orders into MFERAC IS Review of submitted AfRPProcess of validation and rejection

Support for EU Funds drawing process Claim for Reimbursement (CzR) Request for Payment (RfP) AfR creationAttachement of orders Support for the authorization and certification RfP creationSelection of CfR for RfPCreating RfP printout

User administration module Process Users and applications Value added Central creation and withdrawal of users from the system Management of user data User is entered only once, roles are assigned in several places (different coordinators at IBs) Adding applications and user administration in accordance with the rules of IB Withdrawing user’s roles s are sent automatically Centralized management significantly speeds up the process User is created with one click and sent digital certificate, username and password in order to access ISARR and User Support Center Decentralisation (coordinators at IBs assume full responsibility of its users)

Module for data analyses ApplicabilityReports and presentationTechnology The module is intended for analysts and other users in the process of reporting Pre-prepared analysis at the level of development programs for different types of users Data warehouses, cubes, OLAP DataminingIn-depth searching Researching to the level of operations nad phases at the different dimensions (periods, statuses, resources, territorial units,…) Dynamic creation of queries through pivot tables inside OLAP cubes

Module for data transfer Purpose Technical module designed to exchange data with other information systems Capturing data once, using them anywhere (less errors) Width MFERAC eCRP AJPESAPZnet IS-PA IS-PA2007 SAOPISCSD

Module for status reporting Purpose User module for reporting and development programs Includes pre-prepared status reports and printouts of documents

SEP as a gateway Features Users do not have access to the modules, instead they are involved in processes (both the active and passive, depending on user rights) Transparent, user friendly, agile BenefitsTechnology Single Graphical Interface (SGI) Checking access rights in one place Link to the presentation materials, instructions, demonstration movies Web application is protected with digital certificates The application is developed as a portal (all in one place)

Beneficiary Recipient Funding process support (1) Issue of receipt Payment of receipt Registration of paid receipts Business event Cash flow

BeneficiaryIB AfR issue Registration of paid receipts AfR process AfR payment Budget of the RS Funding process support (2) Business event Cash flow

IB AfR Process CfR issue PA CfR Process EC RfP issue Business event Cash flow AfR payment Budget of the RS Suspense account of the PA RfP execution EC Account CfR execution Funding process support (3)

Arhitecture of the ISARR – System administration

Planning Implementation Payment Disbursement Analysis and reporting User administration and support MJR – Module for public MJR – Module for public tenders (more) tenders (more)(more) Planning process Planning process support (more) support (more)(more) Funding process Funding process support (more) support (more)(more) Funding process Funding process support (more) support (more)(more) Funding process Funding process support (more) support (more)(more) MAP – Module for data analysis (more) MAP – Module for data analysis (more)(more) MRS – Module for reference system (more) MRS – Module for reference system (more)(more) MAS – User administration module (more) (picture) MAS – User administration module (more) (picture)(more)(picture)(more)(picture) MPP – Module for data transfer (more) MPP – Module for data transfer (more)(more) MSP – Module for status reporting (more) MSP – Module for status reporting (more)(more)

ISARR is a comprehensive international information system According to the series of criteria ISARR is one of the most comprehensive national and international systems of RS Complete support the processes of planning, implementation and monitoring of development programs Supports 7 development programs 10+ dynamically configurable "mega" processes Over 3,000 registered users simultaneous users of the system Support for cross-border projects (Austria, Croatia, Hungary) Connected to 8 fiscal IS (MFERAC, IS-PA, AJPES, e-CRP, APZ.net, ISCSD, SAOP, IS-PA2007) Support for two financial perspectives 5 billion € under the Cohesion Policy Over 100,000+ programs, operations and projects 4,000+ operations of the current financial perspective 400,000+ registered documents

In the last three years ( ): Over 250 lots of functional upgrades Resolved over 5,000 applications submitted by users Over 17,000 interactions (phone calls, ...) to users within the user support center Over 150 different courses for different target groups Over 3,200 users Constant support of 16 qualified persons ISARR is a comprehensive international information system According to the series of criteria ISARR is one of the most comprehensive national and international systems of RS

Arhitecture of the ISARR

GORP Sector for monitoring and evaluation USC Web portal Web portal Telephone exchange in Slovenian and EnglishTelephone exchange in Slovenian and English Coordinator if users at IBs Users at IBs Project office User support center (1) User Support Center serves user in solving problems

User support center (2) The CPU enables the following to users of the ISARR system: Reporting defects. Asking questions related to the system. Help in use of the system. Knowledge database: Frequently asked questions (FAQ). Instructions for use of applications (HOW TO). User documentation and detailed instructions. Access to literature related to training. Access to urgent information in real time via a telephone exchange. Information on eliminated defects.

User training Users benefit from a lot of training to acquire the necessary knowledge to work with the ISARR. Two types of training: Presentation / On-site support (intended for a wider audience). Education on dedicated workstations (up to 12 people). Dedicated education perform the following modules / processes: Implementation process (MVP) in Slovenian and English Module for public tenders (MJR) Planning process (MNR) Payment and Disbursement process (MČS) in Slovenian and English Module for data analyses (MAP) User Administration module (MAS) Features: Content is always tailored to users Difficulty / detail on the role of users Duration: On-site support: 1-3 hours Education on workstations: 8 lessons

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