Inquiry.  Lenka Lexová Components of an Inquiry Opening phrase it gives a reason for making an inquiry, if it is sent to a new firm, it tells how we.

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Presentation transcript:

Inquiry

 Lenka Lexová Components of an Inquiry Opening phrase it gives a reason for making an inquiry, if it is sent to a new firm, it tells how we got the address of the firm and some details of our firm Request what is wanted, description of the goods, quality, quantity, catalogues, samples Closing phrase expresses hope for a favourable reaction, for an early reply

 Lenka Lexová Opening phrase We have seen your advertisement in “Metro“ and would be pleased to have your latest catalogue and price list.

 Lenka Lexová Request We are interested in your plastic furniture NO 69 in your catalogue. Please let us know if you have in stock these articles. We would require the goods by the end of September.

 Lenka Lexová Closing phrase If your prices and selling terms meet our requirements, we can promise regular orders.

 Lenka Lexová Put the phrases into the correct order and name them: We are interested in your plush toys. Your firm has been recommended to us by our filial firm. We would appreciate your quoting us for these goods. We hope you will be able to give us your most favourable terms.

 Lenka Lexová Fill in the missing words: We …… from ABC Inc. that you are ……… of electronics. We are ………. your computers. Please ……us …… your latest ……. and indicate your delivery and ……… terms. If your ….. are ………, we ….. become regular ……….