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Disaster Communications and Operations Management Solution

The Current System is Incomplete Source: Harris County Disaster Planning Office Post Katrina and Rita The need for a simple end-to-end communication solution was evident in recent events: Harris County did not know what volunteers / supplies were coming (or when) Existing Wi-Fi was overloaded in public areas Harris County officials used a telephone tree during Katrina –The Internet exists but is unusable without tools to make it useful for the situation The Red Cross used a paper-based system for gathering information –There were 20-30,000 pieces of paper collected 110,000 local volunteers participated in the Katrina and Rita efforts There is a big void for volunteers and impacted residents No clear, common operating picture (COP) exists during emergency response and recovery for volunteers and citizens No sustainable solution exists for data collection, and information dissemination to volunteers and citizens There are limited tools in place today for information dissemination: –Mass Media –Static Websites –Proprietary or closed systems

And Disasters are Growing Every Year The scale of disruption and damage caused by Hurricane Katrina and Hurricane Rita were unprecedented Rita required the largest evacuation in U.S. history Katrina displaced over 1.1 Million people 220,000 disaster relief workers participated across the U.S. Katrina relief is estimated to exceed $2 Billion No automation in place causing massive delays/errors during --- registration process

What Do Cities Need? Interoperable Communications that link first responders, agency staff, citizens, volunteers and others –Redundancy that allows communications despite extensive damage to facilities, equipment and infrastructure –The ability to immediately re-establish disaster-site communications –Flexibility to adapt the rapidly changing situations and scale when required Rock-solid reliability and trustworthy support –Pre-configured solutions that combine needed capabilities into a comprehensive end-to-end solution –Affordability and the ability to rapidly scale capabilities –The ability to cross geographical boundaries to integrate displaced residents and remote volunteers with no barriers

A Best in Class, End-To-End Solution To meet this need, the Digital Communities Partners have combined forces to offer a Best In Class, end to end solution for governments to better serve their citizens in a time of Disaster. Proven technologies, best practices, and deep experience

DCOMS Architecture

DCOMS Coverage * DCOMS delivers on- site, near-site and far- site communications and collaboration.

Digital Community Solution Starter Kit Network Communication To the Edge Device Solution Integration

DCOMS Starter Kit A proven, best of breed solution from partners you trust –Partners like:  Intel, Cisco, Simdesk, Pacstar, iPass, HP –Selected GSA solutions –Single channel contact Standards-Based –Open, flexible architecture –Complements existing solutions Scalable: as need and budget dictates –Toolkit includes  Hardware and peripherals from HP and Pacstar  Simdesk on-demand services  iPass software  Cisco Outdoor Wireless Network  Whitepapers, case studies

Ease Of Acquisition and Deployment The DCOM Solution is: …Comprised of the best combination of infrastructure, hardware, software and services to provide a complete solution. …Easily configured to meet the specifications of any size city. From a rural community concerned about flooding disasters to a large metropolis bracing for terrorism, the DCOM Solution can be put together to suit your city's unique needs. …Designed to be easy to acquire and rollout so your city can put it to work immediately. DCOMS Start Kits Deliver Everything An Agency Needs For An Initial Or Pilot Implementation

Suggested Configurations

The Solution Partners

For More Information Detail product information is available at –Product Data Sheets –Solution Selling Guide –Case Studies –White Papers –Channel Training Presentation

Key Contacts Uzair DadaIntel Todd YoungCisco (919) Jonathan JonesSimdesk Gerry O'ScannlainPacStar Rod BrewsteriPass (650) Brad DupuyHP

Thank You On To The Discussion…