MOBILE/WIRELESS BROADBAND QUALITY OF SERVICE EVALUATION, SPRK EXPERIENCE Aleksandrs Čerņakovs-Neimarks Deputy Director of Electronic Communications and.

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Presentation transcript:

MOBILE/WIRELESS BROADBAND QUALITY OF SERVICE EVALUATION, SPRK EXPERIENCE Aleksandrs Čerņakovs-Neimarks Deputy Director of Electronic Communications and Post Department, Public Utilities Commission, Latvia Marciena, August 2013

FIVE QUESTIONS TO BE ANSWERED (1) 1.Does average customer know what is Broadband? 2.Does average customer understand the difference between wireless (mobile) and wire (fixed) connection to internet? 3.Does average customer expect another quality of his/her access to internet switching from wire technology to wireless? 4.Do mobile operators explain to their customers that they will never have the same quality of service using wireless connection as they have using fibre? 2

FIVE QUESTIONS TO BE ANSWERED (2) 3 5. IF ALL THE ANSWERS ARE NO, WHY DO WE NEED DIFFERENT QoS MEASUREMENT PRINCIPLES, REQUIREMENTS AND PARAMETERS FOR WIRE AND WIRELESS SOLUTIONS?

PARAMETERS TO BE MEASURED 4 Download/Upload Speed Packet loss ratio Latency Jitter

MEASUREMENT PLATFORM 5 ISPTEST MEASUREMENT SYSTEM EXISTS FROM 2007 Measurement platform is based on Visualware measurement platform ( User interfaces and access tools are designed by two Latvian companies This is a common measurement platform for both wire and wireless types of broadband Access to measurement tool Visualware platform allows to measure more parameters

ISPTEST CONNECTIONS 6

MEASUREMENTS PROVIDED 7 REGULAR TEST Modems available in operators service centres in current year January were used During the year 2012 in 200 places and during year months in 95 places measurements across the country were provided 5 measurements in every mobile internet access providers network were made in each place 3 GSM/UMTS (BITE, LMT, TELE2) and 1 CDMA (Triatel) mobile internet access providers in Latvia were tested

ADDITIONAL MEASUREMENTS PROVIDED IN TOP 20 MEASUREMENTS Modems available in operators service centres in August were used Measurements in 20 largest cities in 3-10 places 3 GSM/UMTS and 1 CDMA mobile internet access providers were tested 5 measurements to every mobile internet access providers network were made in any place

REGULAR AND TOP 20 MEASUREMENTS 9

MEASUREMENT PLACES

MEASUREMENT PLACES 2013, 7 MONTHS 11

MEASUREMENTS PROVIDED IN Regular tests are provided according to the same requirements as in hours tests will be provided in places where: − will be measured QoS parameters values for all mobile internet access service providers 24 hours a day 7 days a week − all modems operate via Ethernet switch − measurement tool will be placed in post offices

24 HOURS MEASUREMENTS 13

RESULTS PROCEEDING AND PUBLISHING (1) 14 Average results for every measurement place for every operator are calculated All results are divided into speed groups: < 256 kbps 256 kbps – 1 Mbps 1 Mbps – 2 Mbps 2 Mbps – 4 Mbps 4 Mbps – 6 Mbps 6 Mbps – 10 Mbps > 10 Mbps

RESULTS PROCEEDING AND PUBLISHING (2) 15 Average results for every measurement place for every operator are included in Annual QoS Report in comparable way Measurement results divided into speed groups are included in Annual QoS Report in comparable way Map with specified measurement places is included in Annual QoS Report Annual QoS Report is published in SPRK website at the first week of April

SOME MEASUREMENT RESULTS 2012 (1) 16 TOP 20 CITIES

SOME MEASUREMENT RESULTS 2012 (2) 17 TOP 20 CITIES

SOME MEASUREMENT RESULTS 2013 (1) HOURS TEST, RIGA CENTRE, DOWNLOAD BITELMT TELE2TRIATEL

SOME MEASUREMENT RESULTS 2013 (2) HOURS TEST, RIGA TEIKA, DOWNLOAD BITELMT TELE2TRIATEL

SOME MEASUREMENT RESULTS 2013 (3) HOURS TEST, CESIS, DOWNLOAD BITELMT TELE2TRIATEL

SOME MEASUREMENT RESULTS 2013 (4) HOURS TEST, JELGAVA, DOWNLOAD BITELMT TELE2TRIATEL

SOME MEASUREMENT RESULTS 2013 (5) HOURS TEST, JELGAVA, UPLOAD BITELMT TELE2TRIATEL

SOME MEASUREMENT RESULTS 2013 (6) 23 LATTELECOM, ADSL, DOWNLOAD

MOBILE BROADBAND 3 YEARS CHANGES 24

THANK YOU FOR ATTENTION Aleksandrs Čerņakovs-Neimarks Phone: Fax: