© Prentice Hall, 2004 Business Communication EssentialsChapter Completing Business Messages

© Prentice Hall, 2004 Business Communication EssentialsChapter Three-Step Writing Process Planning Writing Completing

© Prentice Hall, 2004 Business Communication EssentialsChapter Revise for Effectiveness Content Organization Style Tone

© Prentice Hall, 2004 Business Communication EssentialsChapter Revise for Clarity Break up overly long sentences Rewrite hedging sentences Impose parallelism Correct dangling modifiers

© Prentice Hall, 2004 Business Communication EssentialsChapter Revise for Clarity Reword long noun sequences Replace camouflaged verbs Clarify sentence structure Clarify awkward references Moderate your enthusiasm

© Prentice Hall, 2004 Business Communication EssentialsChapter Revise for Conciseness Delete unnecessary words and phrases Shorten long words and phrases Eliminate redundancies Recast “It is/There are” starters

© Prentice Hall, 2004 Business Communication EssentialsChapter Produce Your Message Document design Graphics and hypertext

© Prentice Hall, 2004 Business Communication EssentialsChapter Design Elements White space Margins Justification Typefaces Type styles

© Prentice Hall, 2004 Business Communication EssentialsChapter Effective Document Design Consistency Balance Detail Restraint

© Prentice Hall, 2004 Business Communication EssentialsChapter Improve Your Documents with Computers Revision tools Spell checker Thesaurus Grammar checker

© Prentice Hall, 2004 Business Communication EssentialsChapter Graphics, Sound and Hypertext Presentation software –Overhead transparencies –Computerized slide shows Graphics software –Simple diagrams and charts –Complex graphical designs

© Prentice Hall, 2004 Business Communication EssentialsChapter Proofread the Message Overall format Grammar, usage, and punctuation Spelling errors and typos Missing material Design errors

© Prentice Hall, 2004 Business Communication EssentialsChapter Proofreading Pointers Make multiple passes Use perceptual tricks Obtain impartial reviews Distance yourself Be vigilant Stay focused Practice caution