Effective Communication is Mission Critical. Overview With its suites of enterprise-level telephony solutions to enable large-scale inbound and outbound.

Slides:



Advertisements
Similar presentations
January 23-26, 2007 Ft. Lauderdale, Florida VoIP Conversation Recording Methods and Applications Andrew Blakely.
Advertisements

Trade Secret Information - Property of Velocity Telephone, Inc.
PBXware Call Center Edition Presentation
The current System Landline caller The emergency call process starts with a caller dialing (highly simplified) © 2011 Colorado Resource.
Rob Marchand Genesys Telecommunications
Vodacom Microsoft Hosted Lync
Eric Kelsey Class Outline: 1)Phone Features 2)Call Communicator 3)Call Handling Modes and Call Forwarding.
November 2012 | Cancun, Mexico. Avaya - Proprietary. Use pursuant to your signed agreement or Avaya policy. 2 Networking Innovation Lounge Virtual.
MAKING THE RIGHT CHOICE Matching the Right Web Conferencing Tool to Your Communication Needs Peter J. Stewart Group VP, Product Innovation & Management.
Improving Connections for the Mobile Worker Theron Dodson Ascendent Systems August 9.
1 Trade Secret Information - Property of Velocity Telephone, Inc. Virtual Office - Anywhere, Anytime!
The Opportunity Ringtones ++ Dr. Abhinav Mathur Chief Strategy and Technology Officer 1.
© 2008 RightNow Technologies, Inc. RightNow Feedback Overview & Demo Andrew Hull Director Product Marketing.
Ozeki Informatics Ltd. | | info.ozekiphone.com | Ozeki Informatics Ltd. | | +36.
#SPSJHB Integrating UC & C Presented by: Louis Yssel Unified Communications Technology & Integration Architect.
Virtual Event Solutions When Webconferencing is not the Right Tool Enterprises are turning to webcasting and virtual events to deliver their message to.
Charles James Director Microsoft Alliance EMEA Polycom Microsoft UC Innovation Partner of the Year.
© 2006 Cisco Systems, Inc. All rights reserved. Optimizing Converged Cisco Networks (ONT) Lesson 1.1: The Evolution of Telephony in the Enterprise.
1 © Skype Confidential. 1 Skype for Business Save time. Save money. Stay ahead. Matthew Jordan Enterprise Business Development Manager, Skype for.
Bonrix Advance Voice Call Manager Bonrix Software Systems Call us : , us at A-801, Samudra Complex,
The Right Choice for Call Recording OAISYS and ShoreTel: Call Recording Solution Configuration.
SIP-based Application Development SIP International 2004.
APPA Business & Financial Conference Interactive Voice Response Systems: Inbound & Outbound Capabilities Presented by Larry Wallace Director of Sales,
Mid-South User Group October 22-24, 2014
Voice & Data Convergence Network Services January 11, 2001.
Integrated Messaging Platform Broadcast Mediawire Multi media Tailored Solutions.
Value in the Clouds. Centralized (utility), distributed, cloud Now cloud 00’s web 90’s client server 70’s & 80’s mini computer 60’s mainframe Now cloud.
How to Leverage Skype in Call Centers David Tang – VoSKY VP of Global Marketing.
VoIP – Case Studies Duncan MacAuslan Task Coordinator - VoIP ITP Training September 2006.
Unified and Good To Go A Look at Mobility David Hattey President & CEO FirstHand Technologies.
UC from a Mobile Applications Perspective Track: Leveraging UC to Optimize the Customer Experience ITEXPO West 2009, Los Angeles Lew Roth VP Business Development.
Avaya IP Office Contact Center
VoIP Voice over Internet Protocol
Appendix A Implementing Unified Messaging. Appendix Overview Overview of Telephony Introducing Unified Messaging Configuring Unified Messaging.
© 2012 by Robert W. Lucas Chapter 9: Customer Service via Technology.
I I Eyal Shmueli, Director of Product Marketing Products & Solutions.
A leading Telecom IT Solutions Company which emerged as a fast growing online Bulk SMS aggregator and a Value Added Services provider in India, in collaboration.
Business Communication Bid farewell to the complexity of PSTN (public switched telephone network) cabling as Fonebell VoIP manages all the clumsy things.
1 Partner Solutions - Technology Tools for Better, Faster, Smarter Handling of Your Receivables.
Integrating VoiceXML with SIP services
Contact Center Communications Product Strategy & Roadmap January 2010.
Proactive Customer Contact John Donaldson VP – Business Development ICT Group.
CUSTOMER INTERACTION MANAGEMENT SOLUTION FOR RANDSTAD INDIA June 2015 Confidential.
Unified Communications February Aastra – OPEN Telephony over IP Solutions for every need Customer NeedsAastra Solutions OPENToIP – SIP OPEN ToIP.
David Byrd VP Marketing and Product Management January 23, 2007 David Byrd VP Marketing and Product Management January 23, 2007 Assessing SIP Trunking.
Paper Survey - Converged Voice, Video, and Data Solution B 陳兆人 B 歐家宇 B 黃國書 B 王煜樟.
Aastra och Mitel, What’s up? MX-ONE Usergroup Stockholm May 12, 2014.
Welcome to the Contact Center of the Future The Intelligent Contact Center.
Appendix A Implementing Unified Messaging. Appendix Overview Overview of Telephony Introducing Unified Messaging Configuring Unified Messaging.
Web-based Enterprise Telephony Application Development Johnny Wong Principal Member of Technical Staff Oracle Corporation.
Interactive Intelligence Company Overview. ©2012 Interactive Intelligence Group Inc. EMEA – End User Customer Footprint CountryCustomers.
UC&C Case Studies. Trish Harris Channel Sales Director.
Phone Mashups Integrating Telephony & the Web Irv Shapiro CEO, Ifbyphone, Inc.
Microsoft ® Lync On-Line ™ SIP Trunking in the Cloud.
LiveOps Outbound Voice Features and Capabilities.
LiveOps UK&EU Infrastructure Review. Introductions Review overall call flow – How does a call and associated data flow through various LiveOps platform.
© 2007 Level 3 Communications, LLC. All Rights Reserved. 1 Beyond SIP Trunking What’s Next ? September 11, 2007 Michael Remacle.
ShoreTel IP 480 Phone Training
The Future of IP Telephony Kevin Gavin Chief Marketing Officer Andrew Pryfogle Director of Sales GoBeam Communications.
Out of Sight, But Not Out of Touch Remote Office, Branch Office IP Telephony Solutions Charles Henderson Director, Product Management EADS TELECOM North.
Answer Me 13Text Ltd. Answer Me... Do you need to RELY on your critical calls being answered by your Support Team each and every time, be they internal.
Entertainment Services. Spreading the Word CallFire offers a number of sophisticated marketing solutions for entertainment venues and event planners.
Skype for Business Cloud PBX User guide
What is Insurance Phone Systems?
Developing Innovative Unified Communications Applications
West Corporation Overview
Unified Communications Things to Consider…
Life Sciences Solutions
Caller ID for Managed Critical Communication
Continuing Education Solutions
Presentation transcript:

Effective Communication is Mission Critical

Overview With its suites of enterprise-level telephony solutions to enable large-scale inbound and outbound communications across global voice and SMS networks. StratTel’s platform can be used to empower society, inform citizens, alert the public, and organize large groups or internal organizations. Products and Services Interactive Mass Conference Calling System Automated Voice Messaging System Virtual and Live Call Centers Inbound Voice Recognition Triage & Call Routing Unified SMS Outreach System Executive Summary

Inbound, Outbound and Hybrid Townhalls Interactive Polling Live Audio Streaming & Interaction Custom Caller ID’s Leverage our dialers – Transfer participants to an external number for fundraising or advocacy Capabilities Interactive Mass Conference Calling System

Automated Voice Messaging System Designed to play recordings to a recipient (outbound broadcast) or to a caller (inbound broadcast) Automated message delivery across cellular, VOIP, and traditional carrier SMS Outreach System Access to >400 carrier gateways– in more than 150 countries 2-way SMS message tracking and blast messaging Custom ShortCodes & LongCodes Capabilities

Inbound Voice Recognition Triage & Call Routing Create inbound toll-free or local numbers to determine callers’ needs Have callers answer sets of pre-recorded questions Voice recognition or dial pad response system Unified Platform Conferencing Automated Messaging SMS Surveying Outbound & Inbound Voice Alerts Mass Conferencing SMS alerts Inbound & Outbound Voice Surveys Multi-Lingual TTS Engines SMS Surveys Phone Trees and Routing Portable Call Centers Our Unified Platform Additional Services: Capabilities

© 2013 Concepts and Strategies (ConStrat)