020870A01_LT 1 Successful Interviewing Skills Surviving and Excelling in a Behavioral Based Interview

020870A01_LT 2 First Impressions Count … Do You Make The Best Impression You Can? On-Time- (Really, you should be EARLY) Dress (Professional, appropriate- even if it is an entry-level job, dress as if you are applying for a CEO position) Physical Contact- Firm Handshake Eye Contact- don’t shift your eyes, look around; take time to look at the person who asked you the question! Smile- it goes a long way Fidgeting- don’t do it! You don’t have to be so stiff that you’re afraid to move a muscle, but be natural. Fidgeting = nervous Do You Make The Best Impression You Can? On-Time- (Really, you should be EARLY) Dress (Professional, appropriate- even if it is an entry-level job, dress as if you are applying for a CEO position) Physical Contact- Firm Handshake Eye Contact- don’t shift your eyes, look around; take time to look at the person who asked you the question! Smile- it goes a long way Fidgeting- don’t do it! You don’t have to be so stiff that you’re afraid to move a muscle, but be natural. Fidgeting = nervous

020870A01_LT 3 Characteristics of a Successful Interview Preparation Presentation Content Preparation Presentation Content

020870A01_LT 4 Preparation Research the Job and company Review the Job Requirements Know your Resume Know Where You Are Going Be Prepared to Give Behavioral Based Examples Anticipate Questions Be Prepared to Sell Yourself! Research the Job and company Review the Job Requirements Know your Resume Know Where You Are Going Be Prepared to Give Behavioral Based Examples Anticipate Questions Be Prepared to Sell Yourself!

020870A01_LT 5 Research the Company, Review Job Requirements, and Know Your Resume Become very familiar with the job description and the requirements for the position List the specific qualifications and requirements sought by the employer. Match these qualifications with the accomplishments that you already wrote down In order to support this, identify and list specific examples (quantify if possible) of your past accomplishments Be prepared to answer questions regarding gaps in your skill level Become very familiar with the job description and the requirements for the position List the specific qualifications and requirements sought by the employer. Match these qualifications with the accomplishments that you already wrote down In order to support this, identify and list specific examples (quantify if possible) of your past accomplishments Be prepared to answer questions regarding gaps in your skill level

020870A01_LT 6 Preparation Visualize Yourself In the Interview Know this: –There is no question you cannot answer –You are well suited to the position –You will be an asset to the department Bring: –Extra copies of resume –Paper and pen –A list of potential questions –Breath mints –Consider bringing a portfolio of work or examples of projects that specifically pertain to your experience and the position you are applying for. Visualize Yourself In the Interview Know this: –There is no question you cannot answer –You are well suited to the position –You will be an asset to the department Bring: –Extra copies of resume –Paper and pen –A list of potential questions –Breath mints –Consider bringing a portfolio of work or examples of projects that specifically pertain to your experience and the position you are applying for.

020870A01_LT 7 Interview Presentation Be Prepared and Responsive For Questions Take Time to Organize Your Thoughts Make Effective Eye Contact and Smile Express Confidence in Your Abilities Consider Each Interview An Adventure! Be Attentive to Body Language –No gum –Watch those pens Be Prepared and Responsive For Questions Take Time to Organize Your Thoughts Make Effective Eye Contact and Smile Express Confidence in Your Abilities Consider Each Interview An Adventure! Be Attentive to Body Language –No gum –Watch those pens

020870A01_LT 8 Leave The Baggage At The Door Shut the Door to Personal Trouble Don’t Slam Organization or Previous Boss, Coworker, or Employer- There are ways to answer the difficult “Explain a time that you had to work with a difficult person” or “Explain a time that you didn’t see eye to eye with your boss” question, while still remaining diplomatic and professional Shut the Door to Personal Trouble Don’t Slam Organization or Previous Boss, Coworker, or Employer- There are ways to answer the difficult “Explain a time that you had to work with a difficult person” or “Explain a time that you didn’t see eye to eye with your boss” question, while still remaining diplomatic and professional

020870A01_LT 9 Interview Content Listen Carefully to the Question Understand Behavioral Based Interviewing Rehearse Your Answers Sell Yourself! Silence is Golden, Know When to Stop Answering Tie Your Background to the Position Focus on Your Accomplishments Turn Weaknesses Into Strengths Listen Carefully to the Question Understand Behavioral Based Interviewing Rehearse Your Answers Sell Yourself! Silence is Golden, Know When to Stop Answering Tie Your Background to the Position Focus on Your Accomplishments Turn Weaknesses Into Strengths

020870A01_LT 10 PROVE You Can Do The Job Employers want concrete examples Identify your skills: adaptive, transferable, and job-related Present a good “story” Use data - numbers, volume, %, etc. Emphasize results: what happened as a result of your skills/efforts? Link up what you’re good at to how you can help the employer out in this job Employers want concrete examples Identify your skills: adaptive, transferable, and job-related Present a good “story” Use data - numbers, volume, %, etc. Emphasize results: what happened as a result of your skills/efforts? Link up what you’re good at to how you can help the employer out in this job

020870A01_LT 11 Behavioral Based Interviewing Prepare your STAR’S Situation or Task Action Taken Result of Your Action Prepare your STAR’S Situation or Task Action Taken Result of Your Action

020870A01_LT 12 Behavioral Based Questions Can You Tell Me About A Time… Think Specific Don’t Say “Usually, Always, Or Never” Say “I” Be Prepared to Answer the Negative Question Was The Result Positive? Measurable? Don’t Forget To Smile Be Concise Can You Tell Me About A Time… Think Specific Don’t Say “Usually, Always, Or Never” Say “I” Be Prepared to Answer the Negative Question Was The Result Positive? Measurable? Don’t Forget To Smile Be Concise

020870A01_LT 13 Sample Questions Tell Me About A Time… –You Persuaded Someone To Do Something –You Solved a Small Problem Before It Turned Into Something Large –You Interacted With Someone And Wished You’d Interacted Differently –You Worked Well in a Team –You Worked in a Team Where Not Everyone Was Putting Forth The Same Amount Of Effort Tell Me About A Time… –You Persuaded Someone To Do Something –You Solved a Small Problem Before It Turned Into Something Large –You Interacted With Someone And Wished You’d Interacted Differently –You Worked Well in a Team –You Worked in a Team Where Not Everyone Was Putting Forth The Same Amount Of Effort

020870A01_LT 14 Technical Skills Are Important Attention To Detail Computer Skills Analytical Skills Technical Skills Specific to Your Degree Attention To Detail Computer Skills Analytical Skills Technical Skills Specific to Your Degree

020870A01_LT 15 Soft Skills Are Just As Important Adaptability Teamwork Initiative Innovation Integrity Adaptability Teamwork Initiative Innovation Integrity

020870A01_LT 16 Interview Follow-Up Common Interview Mistakes –Coming Unprepared –Not Smiling or Showing Enthusiasm –Negativity The Thank You Note References Common Interview Mistakes –Coming Unprepared –Not Smiling or Showing Enthusiasm –Negativity The Thank You Note References

020870A01_LT 17 Questions & Answers